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SENTIDO Kenzi Menara Palace

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#99 of 512 Hotels in Marrakech
Certificate of Excellence
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1,655 Reviews from our TripAdvisor Community

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There are newer reviews for SENTIDO Kenzi Menara Palace
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Showing 725: English reviews
Amsterdam, The Netherlands
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2015

A good hotel with friendly staff. There is everywhere fast Wifi: hotel rooms, swimming pool and restaurant. The prices at the restaurant are not low and the hotel is not close to the city centre. There is a small mall and some restaurants/clubs in the vicinity of the hotel.

Helpful?
Thank Jip d
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, I would like to thank you for this brief and valuable comment and also for the title you choose to label it. In the wish to receive you soon among us please accept my best regards. IBTISSAM JAMILI General Manager More 

Deganwy, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 August 2015

This holiday was a complete surprise treat for me and I didn't know an awful lot about it until I was there. My partner booked this with Expedia and he was under the impression we were on an all inclusive rate, however on arrival found out we weren't (Be very careful when booking with Expedia - i don't recommend it... More 

Helpful?
Thank 11S1
kenzimenarapalace, Responsable commercial at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Anouar Maamouri... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2015 via mobile

We booked this hotel relatively last minute as part of a package deal. The hotel is 10 min away from the medina and 10 min from the airport. Costs about 50 dh to get here and maybe a bit more in the evening. It's a great location if you prefer being away from the hussle of the city and there... More 

Helpful?
2 Thank Pooja P
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, Thank you for sharing your experiences at the Kenzi Menara Palace with the TripAdvisor community. We are thrilled to know that our staff was able so accommodating to you needs. It is always a pleasure to hear that you enjoyed your travels in Marrakech. We are happy to be a part of the adventure. We welcome the next... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 July 2015 via mobile

I stayed at the Kenzi Menara for my birthday in January. It was a beautiful weekend. The hotel was very quiet but the staff still were vere attentive. We were delightfully upgraded to a suite which made my birthday weekend even more enjoyable. Food was divine and due to the low numbers in the hotel, they removed the buffet styled... More 

Helpful?
1 Thank Ria150
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you very much for choosing the Kenzi Menara Place for your birthday, and also for taking the time to post this comment with the community of traveler’s at tripadvisor. We are flattered by your comments, this type of feedback is indeed the fuel that makes us step up and walk the extra mile to meet our customers'... More 

Letchworth, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2015 via mobile

My friend and I chose to stay at the Kenzi Menara Palace for 5 nights because we wanted to combine city break and a relaxing holiday. We were not disappointed. The hotel is less than ten minutes from the airport by taxi. We arrived to find we had booked a king size bed, and we were immediately offered a twin... More 

Helpful?
3 Thank allthebaconandeggs
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for the rave review of your recent visit to Kenzi Menara Palace. I was so pleased to read that you and your friend experienced our exceptional attention to detail and over-the-top service. I will be sure to share your kind appraisal with our team members who also will be glad. Once again, thank you for taking... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2015

We have recently returned from our first trip to Marrakech. The décor of the hotel was very traditional and elegant. The pool and poolside bar is where we spent the majority of our time to cool off in the extreme heat. For the first couple of days, we faced some problems which left us slightly frustrated. Our rooms were extremely... More 

Helpful?
2 Thank Arun P
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable customer; While we are glad that you found the decor of the hotel very traditional and elegant, we have noted the concerns regarding other aspects of our hospitality and assure you that each concern will be addressed speedily to ensure that the same does not reoccur. We assure you that this is not the norm at our hotel... More 

1 review
Reviewed 23 July 2015

My daughter and I returned last week from a 4 night trip to Marrakech and stayed at the superb Kenzi Menara Palace Hotel. From our being picked up by the hotel shuttle from the airport and the warm and courteous welcome we recieved from all the staff, I knew we had picked well. The hotel is in an excellent location... More 

Helpful?
Thank Stella O
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest, It is pleasing for us to learn about your wonderful stay with your daughter at our hotel on TripAdvisor. We are glad that our facilities and strategic location added value to your experience with us, Our team is inspired to keep up the good work after your kind praise for our services. In the wish to receive you... More 

Northampton, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 July 2015 via mobile

We have just returned from 4 nights at this hotel. It is close to the airport and a taxi will cost around 100 mad. We visited during Ramadan so found it to be very quiet in the evenings. There was no entertainment or music which wasn't a problem as we were only there for a few days but may have... More 

Helpful?
Thank Becky W
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for your visit to the Kenzi Menara Palace, also for the time you spent to write this valuable review. I’m glad to know that you enjoyed the free upgrade to the room with the pool view; and also the spa services. You are right about the pool it’s lovely and huge. Finally I note carefully your... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 July 2015 via mobile

First time in Marrakech and at this hotel. Went with my husband for a relaxing short break. Our room was absolutely fantastic, spacious, with the view of the grounds and pool. The veranda was also one of the biggest I have seen. Only complaint is the shower or better said the lack of a shower. We had a bath with... More 

Helpful?
1 Thank Talitamaumau
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, First of all, I want to thank you for the title you chose to label this wonderful review about the Kenzi Menara Palace. I’m happy to know that overall your stay was very enjoyable as described in your comment, and also to know that the staff was friendly as usual. I note carefully your remarks regarding the shower... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2015

I found the hotel staff exceptionally friendly observant and went out of there way to make sure you were happy. Imane on guest relations was the best guest relations person I have ever came across in my travels, she always made a point of coming to talk to guests to ensure you were happy with everything. Met us & seated... More 

Helpful?
1 Thank Ang49039
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Ang49039, We are excited to hear your feedback and appreciate your comments about this wonderfull palace We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. Eid mobarak,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $153 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#4 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#54 Spa Hotel in Marrakech
#66 Luxury Hotel in Marrakech
#83 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view is nicer”
 of 5 bubbles 722ki, 2 Dec 2016 | Read review
“All rooms are good. We had visited before going, as it was for business.”
 of 5 bubbles abdalhadil, 21 Nov 2016 | Read review
“The pool view from the room was great but the garden is okay as well.”
 of 5 bubbles cclarence25, 7 Nov 2016 | Read review
“Ask for a room with a pool view”
 of 5 bubbles soozcalver, 24 Oct 2016 | Read review
“Amazing, simple modern decor”
 of 5 bubbles kiania2016, 21 Oct 2016 | Read review
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