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Hotel Sofitel Marrakech Palais Imperial

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Traveller (912)
Room & Suite (326)
Pool & Beach (144)
Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good22%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool area”(40 reviews)
“breakfast buffet”(23 reviews)
“junior suite”(21 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
5 Star Hotel
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport...
Offers from Hotel Sofitel Marrakech Palais Imperial
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Location and contact
Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Hotel website
3.7 km to Menara Airport
37 restaurants are within a 0.5 km radius
3.9 km from Medina of Marrakesh
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,146)
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658 results
Traveller rating
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1 - 5 of 658 reviews
Reviewed 1 week ago

As a platinium member of Sofitel, I am extremly disappointed of the way a reservation agent has been talking to me. I called to make a reservation, and she seemed like she was doing me a huge favor. She was so rude, and kept cutting...More

1  Thank hamzaelboussairi
Hotel's Favourite
Reviewed March 19, 2018 via mobile

We have just returned from a long weekend in Marrakesh staying at the Sofitel. When we arrived we were sat in reception and greeted with towels to refresh our hands and then were given mint tea and macaroons . As we were too early for...More

2  Thank Furby98
Response from BENKIRANE A, General Manager at Hotel Sofitel Marrakech Palais ImperialResponded March 30, 2018

Dear First of all, we thank you for taking the time to write us after your stay at Sofitel Marrakech Palais Imperial. We also thank you for this beautiful description of your stay ... We are delighted that you are thinking of visiting us again....More

Reviewed 1 week ago via mobile

Lovely hotel. Everything about this hotel is lovely. The staff were friendly, the food was excellent. Everything wad spotless. The pool was lovely. Our rooms were great.Was moved from another hotel as it was filthy. Thank you Sofitel for saving our holiday. Will be back.More

Thank yardena1959
Response from BENKIRANE A, General Manager at Hotel Sofitel Marrakech Palais ImperialResponded 1 week ago

Dear yardena1959, Many thanks for your words and for taking the time to share your experience at TripAdvisor. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most...More

Reviewed 3 weeks ago via mobile

A nice hotel located close to important areas to visit in Marrakech. It’s a walking distance from Jamaa lafna an important place to visit in the city, not far from a nice mall and close to many restaurants, lounges and cafe,,, The hotel is a...More

Thank Brahim R
Response from BENKIRANE A, General Manager at Hotel Sofitel Marrakech Palais ImperialResponded 2 weeks ago

Dear Brahim R, Thank you very much for taking a moment of your valuable time to share your amazing experience here in TripAdvisor following your recent stay with us. It was a pleasure to read how amazing your stay was and how our team made...More

Reviewed 3 weeks ago via mobile

Stayed at this hotel for a week and I can’t recommend it enough. From the smooth check in process to the customer service. The hotel is truly exquisite from the Moment you walk in, We booked a deluxe junior suite which had a walk in...More

Thank Yaz0123
Response from BENKIRANE A, General Manager at Hotel Sofitel Marrakech Palais ImperialResponded 3 weeks ago

Dear Yaz0123, We very much appreciate your comments regarding your stay at Sofitel Marrakech. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Pool
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$191 - US$779 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Marrakech
#95 Family Hotel in Marrakech
#109 Spa Hotel in Marrakech
#123 Luxury Hotel in Marrakech
#184 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$191 - US$779 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Marrakech
#95 Family Hotel in Marrakech
#109 Spa Hotel in Marrakech
#123 Luxury Hotel in Marrakech
#184 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (912)
Room & Suite (326)
Pool & Beach (144)
Dining (97)
Amenities (24)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
Lin M
January 29, 2018|
AnswerShow all 4 answers
Response from Rob P | Reviewed this property |
Towels are put out by the staff first thing in the morning. You can get extra or replacements if you wish later. They will also move sun umbrellas to where you want them. There is no charge for the pools. Sorry can't help... More
0
Votes
Mac M
January 20, 2018|
AnswerShow all 3 answers
Response from Mohamed A | Reviewed this property |
You better go trough the in-house réservations and dont rask any travel agent to avoid Last minutes charges as there are charges for the extra beds and fond for 6 Yo and aboie.
3
Votes
Krzysztof S
December 3, 2017|
AnswerShow all 4 answers
Response from Raz K | Reviewed this property |
I cant recall i would email the hotel
0
Votes
Room Tips
"ask for an upper floor with a view over the pool area looking towards the Atlas Mountains."
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"Please try to make sure you book your room in the renovated section.... Highly important"
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"Go for rooms with a view of the Atlas mountains looking across the pools"
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"Ask for an upgraded room. Why not?"
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