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Sofitel Marrakech Palais Imperial

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1,771 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Marrakech Palais Imperial
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Showing 562: English reviews
Reviewed 10 December 2014

Having a lovely time in this hotel.Extremely clean,super comfortable beds,fantastic food,efficient service and very,very freindly and helpful staff. A special thanks to samira ,mehdi,charaf,soufien uassif yussef and saber . I strongly recommend this hotel and will be back when in Marrakesh.

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1Thank jHs435
Greenville, South Carolina
Reviewed 9 December 2014

A remarkable stay in the sofitel Marrakesh with an effectient service a kind staff Charming hotel situated in the chic area the hivérnage has 5 min of the jamma el fna place square This hotel is has to recommend special thanks goes to khaklid our concierge with his nice choice off different place to go. Nafissa Atoul in the room...

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1Thank steve j
London, United Kingdom
Reviewed 3 December 2014

Probably the nicest hotel I've stayed in. Beds comfy, all extras, fixtures and fittings perfect. Saed the doorman was friendly and excellent, always made us feel welcome. The only negative was a slight pushiness to sell extras on check in, followed up with a phonecall while we were having a nap the next afternoon. This is just the Moroccan way...

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Thank Hammersmirking
Reviewed 2 December 2014 via mobile

Very hospitable and top of the class service. Enjoyed the service and time at the bar and terrace. Lovely dinner and drinks and to top it off with sheesha. Special thanks to the fabulous manager Wiam, Siham and Leila, Younis shisha service at the terrace. Our servers at the restaurant Kabir, Youssef, and Rabi. Highly recommended a visit to the...

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Thank Soukaina J
Reviewed 2 December 2014

It's as if time froze and you step in to the lovely old times of Morocco. The atmosphere of the hotel takes you back in time from the Moroccan tea at the door to the atmosphere of the hotel in general. But what stood out was the lovely and serene Lawrence Bar. The service and mood was relaxing with very...

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Thank mahmedo82
New York City, New York
Reviewed 2 December 2014

I really enjoyed my stay at Sofitel. I stayed there for a week with a couple of friends, the service was impeccable, I would like to thank Mr. Yassine the manager for his hospitality, he was very professional and attentive to our needs. I would definitely recommend this hotel to people who would like to visit Marrakech.

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Thank John W
Kolkata (Calcutta), India
Reviewed 18 November 2014 via mobile

Stayed here last week for 4 nights and despite complaining about the poor wi-fi connection nothing was done by the staff to sort it. To top it they charged me 52 euros approx for laundry of two jeans that too on normal delivery. Total rip off. Beware!

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1Thank Pritish27
Casares, Spain
Reviewed 16 November 2014

We arrived at the hotel and immediately relieved of our bags and offered a local tea and asked to sit down? After a bit of a wait we realized that nothing was happening so we approached the desk,we had seen other guests being taken care of where they were seated, but not us.A charming desk clerk, named Amina, handled our...

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Thank Peta S
Madrid, Spain
Reviewed 12 November 2014

Review collected in partnership with Accorhotels.com
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1Thank Enrique S
Adinkerke, Belgium
Reviewed 10 November 2014

We chose this hotel in the Hivernage quarter to have some quiet after visiting the medina and it was a good choice. Check in was fast, we arrived early in the morning at 10 AM. We we're offered some tea and after a 5 min. wait our paperwork was done. Our room wasn't ready until afternoon. Luggage was taken care...

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Thank PDA68
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all i would like to thank you for your magnifique and great comment regarding your stay at the Sofitel of Marrakech. I realised that you have the habbit to travel alot around the world and you post a lot of comments, so when you share your experience with us this mean that you have been really...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $219 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#63 Spa Hotel in Marrakech
#80 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5