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Sofitel Marrakech Palais Imperial

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1,770 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Marrakech Palais Imperial
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Showing 562: English reviews
Dubai, United Arab Emirates
Reviewed 14 October 2014

Sofitel Marrakech, was a wonderful experience. The property as a whole was truly well maintained The staff were welcoming and helpful, kind and efficient. It was a wonderful experience enjoying lunch during September by the poolside. The food was delicious and waiters courteous. We thoroughly enjoyed our 4 nights at this marvellous property and recommend people to experience this fabulous...

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Thank daytripper541
South Brunswick, New Jersey
Reviewed 14 October 2014

Room was very large and we had a spacious balcony and patio. Separate room for the toilet. Not nearly enough plugs, though. Very upscale. The main dining room was very very slow but breakfast and lunch in the Garden Room was wonderful. The pool looked nice but was a little cold but the seating area around it and in the...

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Thank Diane K
London, United Kingdom
Reviewed 11 October 2014

We travel a lot and I must say we were very happy with the hotel. Service was excellent, anything we requested was dealt with very quickly. The food is good and served by very helpful staff. Read the stuff about the pool, when we got back late afternoon we always got a sun bed, the pool staff are really accommodating...

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Thank GaryD03
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank your for your magnifique feed back regarding your stay with us. I am very proud of the quality of services presented to to you by our staff and the fact that you have apreciate this is a really compensation for the whole team of Sofitel Marrakech. Best regards Ahmed Benkirane Hotel Manager

Marrakech, Morocco
Reviewed 5 October 2014

Marrakech is a totally enchanting place, it has a wonderful mix of old and new. It is the third time now at the Sofitel Marrakech Palais Imperial. We had a junior suite this time on the 5th floor over-looking the pool area. It was totally lovely; the bed and linens very nice quality and comfortable, the staff fantastic, friendly without...

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18Thank Maria M
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Marrakech . It is always a pleasure to receive such positive feedback. As a third time with us and you receive always the same quality of service this mean that have succed to satisfy all your needs and wants. Thank you again for sharing your experience, and...

Ankeny, Iowa
Reviewed 4 October 2014

Background upfront....we were two moms traveling with her college-aged son and his classmate, after they had studied abroad. The good: the hotel is picturesque, especially the lobby and grounds. The pool is a must do in the hot desert heat. The breakfast was very nice, with many western and local foods. The beds are very comfortable. While it is a...

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Thank IowaTraveler50021
Reviewed 3 October 2014

First time in Marrakech, Me and my wife spent nearly one week at the Sofitel Marrakech Palais Imperial and it was really very nice place. The hotel is very beautiful, clean and the service was excellent. Hotel staff are great ( Khaoula, Zakaria, Sofia and Samira) and always welcoming us with their charming hospitality and sense of humor... Very special...

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Thank Fouad A
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guets, Thank you so much for your magnific comments wich Ihave really apreciated. I am very happy that my whole team has succed to satisfy you that's why you had remeber their names. We are waiting you for another memorable satay. Ahmed Benkirane Hotel Manager

Turin, Italy
Reviewed 30 September 2014

Very good cooking and a plesant stay. What a pity for some details, like: no hanger in the room, and the spolights that didn't work. We asked three times an intervention, but nothing happened. Apart from this, we can recommend this hotel.

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Thank Andrea V
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, I would like to thank you for tiking the time to share with us your experience during your stay at the sofitel . Iam so sorry for the invinience caused regarding some request that's why I present my sinceer appology. Ihope see you very soon in other to better serv you during your next stay. Ahmed Benkirane, Hotel...

Bouskoura, Morocco
Reviewed 28 September 2014

Ok, where do I begin from... 1. Check - in took 20 mins, oh and guess what, we were the only ones in queue. They kept telling us, please relax and take a seat and we wanted to take our room and feed my 9 montn old. 2. House Keeping Service: We pre requested for a microwave (which until my...

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2Thank Sabah A
Chelmsford, United Kingdom
Reviewed 28 September 2014

I have travelled across four continents and experienced many hotels around the world. I am very happy to recommend this hotel as the quality of the rooms and customer service were excellent. The outside area was managed by Yassine Lachheb and he managed his team to a very high standard ensuring all our needs we're catered for. The pool staff...

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5Thank Graham A
Marrakesh
Reviewed 27 September 2014

A very nice place to stay. Fine garden with swimming pools and nice lounge sets to enjoy the Sun. In comparisson with two years ago the services improved a lot. Food in tne restaurants is good. A very special thank to breakfast crew which made our stay very comfortable: Rachida Nouihi Hicham Azli chef Santi nzha thank you. A very...

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1Thank Willem W
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all I would like to thank you for your wonderful comments regarding your stay with us . Iam very happy to know from you that tha quality of our service has been chaged positiveley during tha last years, this mean that our efforts were very remarquable in terme of the quality of the whole services provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $221 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#64 Spa Hotel in Marrakech
#80 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
16 questions
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Take advantage of the wonderful breakfast buffet!”
 of 5 bubbles mkaiser358, 22 Mar 2017 | Read review
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 of 5 bubbles Aero999, 16 Mar 2017 | Read review
“all comes are good”
 of 5 bubbles L5567TAtonyc, 9 Mar 2017 | Read review
“Ask for a room that is in an isolated area.”
 of 5 bubbles John52342, 1 Mar 2017 | Read review
“We loved our room whoch was very quiet, clean and comfortable.”
 of 5 bubbles , 31 Jan 2017 | Read review
5 of 5