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Riad Joya

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#99 of 508 Hotels in Marrakech
Certificate of Excellence
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1 room 2 adults 0 children
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Riad Joya
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273 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Greenville, South Carolina
Reviewed 4 December 2013

My daughter and I stayed at this riad in Marakech(Nov. 2013). The staff was attentive and our butler was wonderful. He walked us around the area and made us feel safe. The riad was clean. However, the mattresses were very uncomfortable and my daughter ended up sleeping on a mattress made for a cot. They provide breakfast everyday which was...

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2Thank 800Lenore123
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear guest We appreciate your feedback and respect your opinion however we trust this review is only a duplicate of the review posted on November 14 2013, related to the same stay, same accommodation, same guests. Please find our answers below. Best regards Riad Joya

Milton Keynes, United Kingdom
Reviewed 22 November 2013 via mobile

Second time staying at this wonderful Riad and another AMAZING experience. The most fantastic staff, accommodation and time spent. Such a truly special place. I feel extremely blessed to have stayed again, with my Mum this time. Thank you Riad Joya! You are simply wonderful xx

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3Thank Victoria P
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Victoria Thank you for your lovely words. Your return with your mum made you part of the family. We will wait for your return soon. Khalid & Joya

New York
Reviewed 14 November 2013

The good: The room was clean. The riad is convenient to Djema el Fna. And Noureddine, the riad's "butler", was wonderful. He graciously walked us to and from the square and a currency exchange when needed. He helped us get oriented quickly to the city. He was available morning, noon, and night to help us. So-so: The breakfast was okay....

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4Thank Sharon E
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Maxonfire First of all thank you for choosing to stay at Riad Joya in occasion of your visit to Marrakech. We appreciate your feedback and respect your opinion. As you have certainly remarked Riad Joya is a unique property, and our location has been carefully selected after a two years research, to be able to offer our guests only...

Sydney, Australia
Reviewed 11 November 2013 via mobile

This Riad is very elegant and tastefully decorated. The suites were lovely and huge with magnificent bathrooms. Service was exceptional - and the people running the Riad went out of their way to help. Excellent breakfasts were served each morning in the gorgeous dining room. An unforgettable experience - I highly recommend this Riad.

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1Thank Gabrieleo1
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Gabrieleo1 Thank you for staying at Riad Joya! We are thrilled at your feedback. Please come back to Riad Joya, your home in Marrakech. Riad Joya

Wayne, Pennsylvania
Reviewed 7 November 2013

This Riad is well located in the Medina. Our Room was large and well appointed. The management went out of their way to help us with questions and places to eat. Breakfast was good but no options for protein. I recommend that this Riad be chosen.

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1Thank priscilla r
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Priscilla R Thank you for your preference to Riad Joya. We are delighted that you have enjoyed your stay and cannot wait to welcome you back. Riad Joya

Los Angeles, California
Reviewed 25 October 2013

We stayed for 5 nights recently and would not change anything about our trip. From the home cooked meal, to the location, and most importantly the people at Riad Joya, we had the best possible experience. The location is tucked away within the Medina, but still very accessible to all the sites and was also quite peaceful despite how quickly...

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2Thank Turk1923
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Turk1923 It was great to have you staying at Riad Joya! Please remain in contact and come back soon to Marrakech. Riad Joya

Reviewed 9 October 2013 via mobile

Having read reviews and looked at location, we could not have chosen a more perfect place. From the efficient and friendly booking process to the welcome at the station, we could not fault the service. The first walk to the main square to get our bearings and find the landmarks to get back through the medina set the tone of...

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1Thank Springhil
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Springhil We are glad that you have enjoyed your stay at Riad Joya in Marrakech. This is really important that you keep good long lasting memories of your visit. It is delightful to read about your satisfaction with your stay in every detail and that you were able to stay with us long enough to feel at home. Please...

Cambridge UK
Reviewed 6 September 2013

Having done much on-line research, my wife and I chose Riad Joya for our first three nights in Marrakech. This was an excellent choice. The Riad is hidden away in the Mouassine neighbourhood, in the heart of the Souq area/Medina, only a few minutes walk from 'The Square' (Place Jemaa El Fna). We were met at the Airport by Noureddine...

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Thank seronok
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Seronok thank you for staying at Riad Joya while visiting Marrakech. We are thrilled at your feedback and hope that you will keep excellent memories of your visit forever. Please stay in contact and come back! Riad Joya

Ledbury, United Kingdom
Reviewed 4 September 2013

After much research we chose the Riad Joya for a 4 day break away in May and we were not disappointed in any way with our choice. The break was to celebrate a special occasion and the criteria for booking was somewhere small enough to give good service, close enough to walk to most things and traditional in style and...

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1Thank azizam1
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Azizam1 We are glad that you have enjoyed your special celebration while at Riad Joya in Marrakech. This is really important that you keep good long lasting memories of your visit. it is great to read about your satisfaction with your stay in every detail and that you were able to stay with us long enough to feel at...

Ostend, Belgium
Reviewed 25 August 2013

We went to Marrakech for 8 days and stayed for 4 days in Riad Joya. When we arrived at the airport, a staff member of the riad was waiting for us and when we were dropped off just outside the medina, another staff member helped us with our luggage and brought us to the riad. We were welcomed by the...

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2Thank LouisDeloz
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Luois Deloz Thank you for this fantastic feedback! We are glad that you and your family enjoyed your stay at Riad Joya and Marrakech. It is good that you had the chance to go to the Ourica Valley from the Red City: Marrakech is a good starting point for many excursions so please come back to enjoy more! Riad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more   less 

Additional Information about Riad Joya

Address: Hay Mouassine, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $220 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad Joya 4*
Number of rooms: 7
Reservation Options:
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Hotel Style:
#24 Romantic Hotel in Marrakech
#54 Spa Hotel in Marrakech
#64 Family Hotel in Marrakech
#69 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Riad Joya staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Riad Joya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room overlooking the fountain is certainly recommended.”
 of 5 bubbles Juleskent59, 2 Mar 2017 | Read review
“As is traditional for a Riad or Dar, all rooms face the inner courtyard.”
 of 5 bubbles gruntingfrog, 1 Jan 2017 | Read review
“Definitely book a spa treatment.”
 of 5 bubbles T4466QDalexg, 5 Dec 2016 | Read review
“Message the riad directly with any questions. They are very helpful!”
 of 5 bubbles tloku, 28 Oct 2016 | Read review
“Upstairs marginally better”
 of 5 bubbles 595kw, 7 Apr 2016 | Read review
5 of 5