Pickalbatros Aqua Fun Club Marrakech

Pickalbatros Aqua Fun Club Marrakech

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Panorama at the LABRANDA Aqua Fun
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About

4.5
#85 of 751 hotels in Marrakech
4.0 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech. Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport...
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Mini golf
Kids stay free
Wifi
Lazy river
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, French, Russian, Arabic and 1 more
4.5
4.5 of 5 bubbles6,318 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Pickalbatros Aqua Fun Club Marrakech is often celebrated for its lively atmosphere and an array of amenities, including a water park that guests find entertaining. However, some visitors mention the entertainment could use more variety. While opinions on value are mixed due to additional costs, the hotel's cleanliness is consistently commended. Spacious rooms are well-liked, though suggestions for modernization arise. The staff's warm service is widely acknowledged, and while the location is remote, a complimentary shuttle service adds convenience.
Location
Remote
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Abundant

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6,318Reviews1,513Q+A100Room tips
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Detailed Reviews
FarhaA88 wrote a review Aug 2021
Leicester, United Kingdom75 contributions115 helpful votes
4.0 of 5 bubbles
We stayed here for 4 nights as a family of four, we arrived at 12pm but we were waiting around for a while and no drinks were offered to us whilst we waited, they seem to had trouble finding our booking. We chose to stay in a large family room with pool view which was ideal for us it had 2 bedrooms and 1 bathroom and both bedrooms had balconies! The room itself looked dusty however after the second day the room was cleaned to a higher standard, We loved that the balcony led straight to the pool this was perfect for us, and the pool was quiet but we were never far away from the main pool and aqua park.
We enjoyed our Tagines, however the buffet which is the only restaurant at the hotel got tiring, having to queue every breakfast, lunch and dinner got boring and it was always very busy. They seem to not top the food once its finished even 1 day we got turned away for ice cream as it was finished. I would recommend taking hand sanitiser and wipes as everyone is touching the same serving spoons and there is none on the table or any where in the restaurant . The hotel should definitely consider adding an Ala Carte restaurant as most All Inclusive hotels in Turkey now offer this.
The animation team and their evening entertainment really made our nights more enjoyable, they are so friendly and kept us entertained thanks to Salim, Asma, Jimmy, Osama and Fatema.
My children loved the aqua park and it was easy access from the hotel.
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Date of stay: August 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Pickalbatros Aqua Fun Club Marrakech
Responded Sep 14, 2021
Dear Farha ,Thank so much for sharing your nice feelings following your stay at Aqua fun Marrakech. We are very happy to read that you had a pleasant stay with us. Your comments make us so happy at this special period when we are committed to offering our customers a stay in the best conditions of safety, comfort and conviviality. However your feed back as for the welcome drink is forwarded to senior management for improvement . We really hope to have the pleasure of welcoming you again soon.. Sincerely, Nora Guest relation Manager
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ianwyatt2016 wrote a review Feb 2020
Liverpool, United Kingdom15 contributions63 helpful votes
4.0 of 5 bubbles
Lets start with positives- Hotel, clean, comfortable and well maintained, Food similar but well cooked and fresh, different range of rood but menu could be slightly changeable. Rooms very large and bath rooms clean and well furnished. Easy access to pool and amenities from rooms, which would help with people who have walking difficulties. Slightly down side is entertainment of night, they need to invest in more varies entertainment, hotel is rural so not a lot going on outside. Day time activities o.k. animation work hard, special mention to Kiko, Zak and Jimmy and rest of the team. Most notable change from last year is Red Sky Bar which has been built which s excellent, this is a massive improvement on last year. Saied, bar Manger looks after everyone. Overall I would recommend this hotel and will return.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Family rooms are best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Juan M wrote a review Mar 2020
Zaragoza, Spain2 contributions4 helpful votes
5.0 of 5 bubbles
We found this hotel by chance, and we couldn't have been luckier.

From the beginning, thanks to all the hotel staff, we felt at home.
Regarding the hotel, the rooms were very cozy, with everything we needed, and were cleaned every day (thanks to those invisible people). The food was changing every day, so we did not get bored, including both typical Moroccan dishes and from around the world.
We really enjoyed the pools and the water slides of the park, and even though there were only a few open, they opened the rest for us when asked.
Also appreciate that on the last day, even though our check out was at 12, we were allowed to use the complex until our taxi arrived.

Finally, a separate mention for the animation team (Sana, Khaoula, Salima, Vigo, Shiko, Walid, Ousama ... Sorry if any isn't well written) and our trusted waiter Achraf. I hope you don't forget about us, because we won't.
A hug from Spain!!
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LisaSC wrote a review Nov 2021
Nr London, UK52 contributions28 helpful votes
+1
5.0 of 5 bubbles
After 2 years of booking and 3 rescheduled attempts later, we finally got our long awaited holiday and it was worth the wait.

The hotel is a 30 minute transfer from the airport and is huge! Our rooms were large, clean and had reasonable facilities. We had an issue with the safe on arrival but a call to reception resolved that.
We had rooms right next to each other and they were strangely very different to each other from the firmness of the mattresses to the specification of the shower but we were all happy enough. Bed linen changed a couple of times in the week and towels changed daily.

The food available in the restaurant at breakfast, lunch and dinner was amazing. Catering for even the most fussy of eaters, no one goes hungry! The staff in the restaurant are attentive and friendly too.

The waterpark is great fun and the staff really go above and beyond to make sure you're safe and have a great time but the water is very very cold at this time of year.... Even when the temperature is 30+ degrees!

Some of the hotel facilities are still closed as the hotel doesn't get busy enough since covid. The indoor pool and most of the bars remain closed but there is a fab bar been the main pool and the theatre and Achraf makes a fab Daiquiri (with a little rum!) 🤣

We did a day trip to Ouzoud Falls which is a 3hr journey away but don't let that put you off. The waterfalls are incredible but make sure you pack some fruit or nuts to feed the wild monkeys.... they are gorgeous!!

Unfortunately, really early into our stay, the Moroccan government announced a direct flight ban to the UK which saw many people cut their holidays short. We were fortunate to have been able to stay the full duration of our planned holiday but it did mean the hotel was incredibly quiet by day 3 but that didn't stop the insanely amazing animation team from making the most out of their time and ensuring that all guests had fun.

Oussama, H, Hassan and the rest of the team are the most incredible animation team I've ever had the pleasure of meeting. They are incredibly talented and really do go out of their way to ensure the guests have the best time and are always smiling. From the talent night to the karaoke,the dance nights and the daytime activities; every act and every session they put their all into it, engage all of the guests and most importantly have so much fun! The boys really did make our holiday the best it could possibly be and they are the reason we are looking at returning next year!

All of the staff are friendly and welcoming and nothing is too much trouble but make sure you check in with Oussama, H & Hassan..... you won't regret it!

Missing Marrakech so much
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Pickalbatros Aqua Fun Club Marrakech
Responded Nov 26, 2021
Dear Guest ,On behalf of Aqua Fun staff and Management, we would like to thank you for choosing our resort as your holiday destination in Marrakech also for taking the time to send your Fantastic comments with the Trip TripAdvisor community. We are happy to know that you and your family have spent a great time at our resort and that you enjoyed the facilities and activities. Thank you for noticing the kindness and attentiveness of our staff, we will make sure to pass your comments along, as they will be thrilled to know they are on the right path. Once again, thank you for sharing your opinion, hopefully for your next holiday visit our hotel AQUA FUN your home away from home. Best regards, graquafun@pickalbatros-morocco.com
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Maddie W wrote a review Jul 2020
Whaddon, United Kingdom29 contributions31 helpful votes
+1
5.0 of 5 bubbles
My boyfriend and I stayed here for a week in March and we honestly had the best holiday. Our room was so spacious and clean, it was quiet when we were there so we asked to move rooms to the back of the hotel and they were so helpful and kind to let us move! Our room was cleaned each day to such a high standard. The food was great, always a big variety and tasty! The entertainment team were great fun and we really enjoyed the activities! The variety of pools were chilly but it was so hot it was a welcomed relief from the heat and the water park was good fun, not everything was turned on but we just had to ask and they put it on for us! We took the shuttle bus to the Old Town which I would highly recommend, but I would definitely suggest getting a guide, we were so grateful for ours! The staff were just amazing! So so friendly, always smiling and when Morocco announce they were closing their borders immediately (because of Covid-19) they were so helpful in speaking to people for us and translating things so that we knew what was going on and we got home safely!

We can’t wait to come back, such a lovely, clean, beautiful and friendly hotel at such a good price!!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Faune L wrote a review Feb 2020
North Wales, United Kingdom15 contributions13 helpful votes
5.0 of 5 bubbles
I travelled to Marrakech with My 9 Year Old daughter.
It has been somewhere I have always wanted to visit and lived up to all expectations

There is something for everyone and every age!!
Every pool is a different height if you want to paddle or swim.

The on-site Aqua park is amazing for the kids!! Easy to access endless areas to sit and lounge and staffed by lifeguards for adults as well as children so much fun!!

The Staff can not do enough to make your experience the best one the animation team are amazing and talented and work extremely hard!! Sana, Zak Fadwha all of you are just the best at what you do jeep up the hard work! Yoga, aqua aerobics. Pool side games it’s not just the kids who get involved!

The food is delicious fresh everyday practically served all throughout the day so you never go hungry and plenty to choose from it was great!!

The complex is spotless every day the paths were cleaned, gardeners, the rooms everything I can not fault this holiday!

Finally just when there isn’t many more reasons you need to visit here! There is a free private coach everyday to the markets and main square so you experience the rea culture of morroco!

We loved every second and will most definitely be returning with our family and friends!!

THANKYOU

* will lot let me add pictures to post
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy G wrote a review Nov 2022
Peacehaven, United Kingdom121 contributions15 helpful votes
5.0 of 5 bubbles
My husband booked 4 nights at the hotel for my birthday and we were not disappointed. From the moment we arrived, all the staff were very friendly and helpful.
The room was a good size with a very big bathroom that has a really good powerful and hot shower. The beds were extremely comfy too.
Every morning the grounds of the hotel were cleaned thoroughly by staff, they even washed down the road leading to the reception.
The choice of food was very good, one very slight negative was that it wasn't always hot, but having been to several All inclusive places, this is pretty much the norm. The waiting staff were very attentive and helpful.
We loved the waterpark and spent several hours in there playing at being kids! We didn't have to queue and there were plenty of inflatables and mats to use.
The entertainments team were also fantastic. They organised games during the day ranges from darts, archery and water polo and in the evening we had karaoke, a quiz and a Moroccan night. The team made us feel really welcome and certainly gave us a holiday to remember.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: November is a great month to go. Weather perfect and the place is not heaving with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Err, Service clients/Réception at Pickalbatros Aqua Fun Club Marrakech
Responded Nov 29, 2022
Dear Gremlin ,Thank you very much for your praise , for choosing The Aqua Fun club Marrakesh for your recent trip to Marrakesh and finally for sharing your impressions with us. It is a pleasure to receive your wonderful feedback and to hear that you enjoyed every single details of your experience! We would be honored to welcoming you back in our lovely Resort . Warm regards Nora graquafun@pickalbatros-morocco.com
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Keith T wrote a review Feb 2020
Comber, United Kingdom13 contributions29 helpful votes
4.0 of 5 bubbles
The welcome is 4*+ and the staff in most cases are 4*+ with one or two food staff slipping up and bringing that rating down. The food is decent and varied and the head chef can be proud of his output. However, front of house staff detract from that as they seem to struggle with the demand and supply model. There are times when plates, cutlery and even basic drinks were unavailable, this wasn't even at seemingly busy times and again the 4* + review gets pulled back. The bus shuttle service is free to Marrakech, which is excellent, maybe even 5* worthy however, I don't know if the hotel knows this, the driver was happy to introduce you to a man to show us where the market is. The truth being you are being tricked/forced into having an unwanted escort taking you to places where he knows people ( probably getting paid for it as well from the shops he stops at ). Again detail bringing the rating down again. Our room is 4* but again a problem is a slow draining shower that leads to a soaked bathroom floor dragging back the plus factor for the room.
The hotel is clean thanks to the nice cleaning staff, animation staff charming, food good and the activities when in full swing are fun. Just a little bit of care and observation would warrant that 5* rating
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Errahili, Service clients/Réception at Pickalbatros Aqua Fun Club Marrakech
Responded Mar 4, 2020
Dear Guest , First of all, we would like to thank you for your kind review of your recent holiday with us at Aqua Fun Club . Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your pleasant opinion of our fantastic hotel and team and hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, graquafun@pickalbatros-morocco.com
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LondonBabushka wrote a review May 2022
6 contributions9 helpful votes
3.0 of 5 bubbles
Good points:

Large rooms which were kept clean. Rooms are very tired however, with curtains that were hanging loose and remote controls fixed with black tape to stop batteries falling out.

Food was good. Lots of choice. Served quite late at night so I would assume this is not ideal for people with young children.

Water park is large and is suitable for all ages including adults.

The animation team work extremely hard.

The majority of the staff are very friendly, but if you don't like being hugged and kissed on the cheek a lot, this isn't the place for you!!!

Bad points:

The reception staff are very unprofessional. The first thing that stands out is that several of the ladies had grubby and extremely crumpled shirts, which looked dreadful considering they are the first point of contact upon arrival. We also found that the reception staff gave out wrong information a lot of the time and if you didn't speak French, they were very dismissive.

Food would not be suitable for vegans or anyone with allergies.

The noise in general in the hotel is LOUD ! Blasting music from the pools which then clashes with even louder music from the water park. Many guests kept asking for the music to be turned down.

The bedroom doors bang all night long with guests seeming not caring that others are trying to sleep.

To sum it up:

We had a good holiday but would not come back to Aqua Fun again. It is more like a 3 star hotel with millions of kids and noisy groups of men shouting over one another.
If you want a relaxing holiday, this is possibly the worst place you could choose.
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Date of stay: May 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Ask for a room at the back as looking over the pool is very noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
natravelov wrote a review Jan 2020
London, United Kingdom26 contributions19 helpful votes
5.0 of 5 bubbles
We stayed at this hotel in the last week of december. We enjoyed our stay and also the facilities at the hotel.
Rooms: Clean and regularly cleaned also size of the rooms are big compared to other hotels.
Swimming Pools: As December is generally winter time and atmospheric temperature is around 25 degrees and above during peak afternoon. The temperature of the outside pool is usually less than 10 degrees and below so unable to use outside swimming pools. However, there was the option of using two indoor swimming pools.
Facilities: Though there were lots of things we could do within the hotel e.g. SPA, Haman, sports arcade, Gym, etc. we used a few of them.
Food: Food was good with a different selection of tajine dishes and also popular international food like chips and pizzas. Some local drinks were not great but good value for money.
Entertainment: All animation team was good but I remember a few names who went out of their way to keep us entertained and big thanks to Pedro, Maya, and Namira.
Overall it's a good place for the family and more importantly, the staff's are very good.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora E, Responsable relations clients at Pickalbatros Aqua Fun Club Marrakech
Responded Jan 31, 2020
Dear Guest , Thank you very much for choosing The Aqua Fun club Marrakech for your recent trip to Marrakech and for sharing your impressions with us. It is a pleasure to receive your wonderful feedback and to hear that you enjoyed every single details of your experience! We would be honored to welcoming you back in our lovely Resort . Warm regards Nora graquafun@pickalbatros-morocco.com
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cathles asked a question Yesterday
Cardiff-by-the-Sea, California1 contribution
Are there irons in the rooms
Reliab asked a question Jun 13
Bangor, United Kingdom21 contributions11 helpful votes
Can anyone advise the temp in nov/dec that has been this time of year please?
cathles asked a question Jun 11
Cardiff-by-the-Sea, California1 contribution
Are there irons in the rooms.
Answer from Zahida Q
5 contributions
Yes you can take the towels from reception for a deposit which you are refunded on returning them
Lina D wrote a tip Jun 8
1 contribution
5.0 of 5 bubbles
"Go here to visit "
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Sara wrote a tip Jun 7
South Wales, United Kingdom25 contributions6 helpful votes
4.0 of 5 bubbles
"You’ll need cash for towel deposit (they accepted pounds) and bring an iron!"
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Melisa S wrote a tip Jun 5
1 contribution
5.0 of 5 bubbles
"No complaints apart from bathroom door sticking & flush not always working properly but very minor"
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John Z wrote a tip Jun 2
1 contribution
5.0 of 5 bubbles
"Go here "
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Danielle S wrote a tip May 2024
3 contributions3 helpful votes
4.0 of 5 bubbles
"Plenty of cash for tips and services Be ready to pay again and again here."
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PRICE RANGE
C$261 - C$419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pickalbatros aqua fun club hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
251
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Pickalbatros Aqua Fun Club Marrakech - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Pickalbatros Aqua Fun Club Marrakech
Which popular attractions are close to Pickalbatros Aqua Fun Club Marrakech?
Nearby attractions include Moroccan Rug Area (1.0 km), Visite marakech (1.4 km), and Equi-z By La Vie En Rose Marrakech (3.9 km).
What are some of the property amenities at Pickalbatros Aqua Fun Club Marrakech?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Pickalbatros Aqua Fun Club Marrakech?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pickalbatros Aqua Fun Club Marrakech?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pickalbatros Aqua Fun Club Marrakech?
Yes, parking is available to guests.
What are some restaurants close to Pickalbatros Aqua Fun Club Marrakech?
Conveniently located restaurants include Restaurant Dar Soukar, Marrakech, La Plage Rouge, and Darsoukkar.
Are there opportunities to exercise at Pickalbatros Aqua Fun Club Marrakech?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pickalbatros Aqua Fun Club Marrakech?
Yes, dry cleaning and laundry service are offered to guests.
Does Pickalbatros Aqua Fun Club Marrakech offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pickalbatros Aqua Fun Club Marrakech?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Does Pickalbatros Aqua Fun Club Marrakech have any great views?
Yes, guests often enjoy the mountain view available here.
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