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Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

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Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech
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85 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Start your review of Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech
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Dubai, United Arab Emirates
Reviewed 2 days ago NEW

I could have handled any other issues but this one. I could barely get 2-3 hours of sleep due to this issue. I spoke to the front desk and nothing was done. Service was OK, sometimes you had to ask for things twice. Hotel is located close to the Menara airport, so in about 10-15 mins you reach the hotel...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Benito L
London, United Kingdom
Reviewed 2 days ago NEW

Overall, our check-in process took half an hour. Four staff dealing with one customer, then, twenty minutes to check us in, despite everything being pre-paid. Our key car failed 9 times in a four days stay, and as our room was at the far side of the hotel - the walk back to reception was not welcome. There were six...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank T4351KUtracyc
Management response:

Dear guest, Thank you for taking the time to review our hotel. We regret that we have not been able to exceed your expectations. Please accept my apologies for a less than perfect visit , your feed-back is not reflecting the high standards of the excellent service level we are aiming for. Please rest assured that your constructive feedback has...

Amsterdam, The Netherlands
Reviewed 3 days ago NEW

Beautifull Hotel as good for townvisit as relaxing in luxury Personal showing of all the parts of the Hotel by Guest Relation manager Othmane . . Personal service during whole visit by every asked personal . Excellent food . Three restaurants . Swimming Pool heated outside . . Stay here from begiining till end a happening !

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Helpful?
Thank hjvg
Management response:

Dear Guest, Thank you for your wonderful review of The Mövenpick Mansour Eddahbi Marrakech. We are delighted that you thoroughly enjoyed your days spent with us. We hope we will have the opportunity to welcome you for a stay on your next visit to Marrakesh. Kind regards, General Manager

Reviewed 1 week ago via mobile

I visited méditerranéen restaurant food was Nice and the service was super special mention is Khadija, who provided us with the most super service. We were a team of 06 persons, totally satisfied this saint valentin's day evening. Jude Ambe and Romeo Tessa.

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Helpful?
Thank Romeo T
Management response:

Dear Ambe and Tessa, We are very glad that you enjoyed the Mediterranean restaurant of Mövenpick Mansour Eddahbi Hotel. We have shared your congratulations with the team. We will be delighted to welcoming you again during your next visit to Marrakech. Thank you for your trust. Peter Schoenenberger General Manager

Madrid, Spain
Reviewed 1 week ago

With an astonishing entrance you are captured of the magic of this hotel upon arrival. The staff of reception made a quick check in and then the tour to the room guided by the bellboy gave only better tate of our stay. The room was big and comfortable and with everything you should expect from a hotel of this category....

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank antonioM728KA
Management response:

Dear Guest, Thank you for your review following your recent visit. We are thrilled to read that you qualify the Mövenpick Mansour Eddahbi Marrakech as magic hotel, and we are grateful for that. We hope we will have the opportunity to welcome you back very soon on your next visit to Marrakesh. Sincerely yours, General Manager

Westhoughton, United Kingdom
Reviewed 3 weeks ago via mobile

Visited here for three days at the end of Jan with 120 colleagues from around the globe. The hotel was a fantastic base to work from, being linked directly to the conference centre next door. Being refurbished in 2015 the general decor and rooms where excellent. The food for breakfast, lunch and dinner was also very good with the staff...

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Helpful?
Thank BJHurst
Management response:

Dear Guest, Thank you for taking the time to review us on Trip Advisor following your recent visit, we appreciate your feedback. Your valued comments are important for us to improve our performance and ensure that all our guests leave having lived a true Mövenpick experience. I am sorry to hear that there are some maintenance issues that we could...

Melbourne, Australia
Reviewed 12 January 2017 via mobile

The check in process in the hotel is extremely slow . You need to fill a paper form yourself . it looks like a 5 star hotel from outside but once you got in you can feel it is lack of maintenance . The lift in our building 3 has at least four faulty buttons . The breakfast is good...

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Helpful?
Thank Meeeelanie
Management response:

Dear Mrs Melanie, We thank you for taking the time to review our hotel. We regret that we have not been able to exceed your expectations. Please accept our apologies for a less than perfect visit, your feed-back is not reflecting the high standards of the excellent service level we are aiming for. Please rest assured that your constructive feedback...

Riyadh, Saudi Arabia
Reviewed 5 January 2017

The service at the hotel was extremely poor! The bath in our room leaked water and the entire floor became wet.. it took the hotel 1 hour to solve it The only good experience we had was with the concierge, Abdulhaq was amazing and planned great trips for us.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Sukaina A
Management response:

Dear Guest, Thank you for sharing your experience related to your recent visit at Mövenpick Mansour Eddahbi. We indeed apologize if we have come short of meeting your expectations in regards to the room leaked water.. Please rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will...

Assling, Germany
Reviewed 5 January 2017

A very good and excellent renovated hotel, but the service staff in the restaurant is not as goog trained as it should be in a five-star-category-hotel. Spa is very expencive and not worth. Not all of the restaurants were opened.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank thomaskS6630HV
Management response:

Dear Guest, Thank you very much for taking the time to share your feedback on TripAdvisor. We are glad to hear that you appreciated our very good excellent renovated hotel. We have shared your comment regarding our staff service in our restaurant with the concerned management team. I reassure you that we are working on daily training schedule for all...

Magdeburg, Germany
Reviewed 5 January 2017

We appreciated the relaxing and calm atmosphere of the Movenpick despite it is not far from the inner city. When the hotel is full, the breakfast room is very crowded and the service a bit chaotic. All in all a nice, recently renovated hotel.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank ralfn2017
Management response:

Dear Guest, Thank you very much for taking the time to share your review on TripAdvisor. We are glad to hear that you appreciated the relaxing and calm atmosphere. Your comment regarding the breakfast organization is truly helpful. I reassure you of my personal follow up to mitigate such situations moving forward, and thank you again for sharing your feedback....

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Near Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the beautiful Mohammed VI avenue, in the city center, near the Medina and just 4 km away from the international airport, Mövenpick Mansour Eddahbi Marrakech, in complete renovation phase, will offer outstanding facilities for meetings, leisure and individual business travelers. Mövenpick Mansour Eddahbi Marrakech will offer 503 rooms and suites and also have many recreational facilities including four swimming pools (one dedicated to children), a spa, a fitness centre, six food and beverage outlets and a nightclub. A dedicated entrance will connect the hotel to the largest convention center of Morocco, the famous Palais des Congrès Marrakech also operated by Mövenpick Hotels & Resorts. Many functional spaces will be offered with more than 5,600 square metres, with 2700 of exhibition halls, two auditoriums up to 1500 pax and many break-out rooms. The hotel will open in September 2016. ... more   less 

Additional Information about Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

Address: Avenue Mohammed VI | Hivernage, Marrakech 40000, Morocco (Formerly Mansour Eddahbi - Palais des Congres)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $151 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech 5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Mansour Eddahbi - Palais Des Congres Hotel Marrakech
Hotel Mansour Eddahbi
Hotel Style:
#101 Spa Hotel in Marrakech
#124 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech staff and other travellers.
2 questions
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Kuala Lumpur, Malaysia

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Questions? Get answers from Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room second or third floor . with swimming pool view.”
 of 5 bubbles hjvg, 22 Feb 2017 | Read review
“Make sure to ask for a room with a balcony, a garden or pool review and most importantly with no problem accessing wifi”
 of 5 bubbles MMahs, 20 Dec 2016 | Read review
“Rooms are small and quiet - beds and pillows not comfortable”
 of 5 bubbles mapgirl2010, 17 Dec 2016 | Read review
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