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Hotel Kenzi Farah

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Hotel Kenzi Farah
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2,015 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Stroud, United Kingdom
Reviewed 12 October 2016

This is a very pleasant hotel situated about 15 minutes walk from the souks. The walk can be very hot especially in October but a taxi is only 30 dirhams. I fail to understand the reviews about rude staff, we found everyone to be always helpful and very polite, nothing was too much trouble. There was a delay when we...

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Helpful?
Thank fiatlux1947
Hotel K, Responsable relations clients at Hotel Kenzi Farah, responded to this review

Dear Guest ; First of all, I want to thank you for taking the time to post your feed back on Trip Advisor . We are delighted to read that you had such an enjoyable time. We look forward to welcoming you the next time you visit Marrakech . Kind Regards,

England, United Kingdom
Reviewed 12 October 2016

I wouldn't say it was a 5* hotel, more like a 4* but me and my other half still really enjoyed it. Before booking we spent a lot of time checking the reviews and most were negative but thought we would judge for ourselves consider a few reviews were pretty petty e.g. "The pool was too wet". Well duh! and...

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Helpful?
Thank angry-mexican
Hotel K, Responsable relations clients at Hotel Kenzi Farah, responded to this review

Dear Client, First of all, I would like to thank you for the time assigned to share you feedback about your recent stay within the Kenzi Farah Marrakech. We are happy to read that your stay was a memorable one and that the service delivered by our team exceeded your expectations. We are also glad that you liked our facilities....

Tehran, Iran
Reviewed 10 October 2016

Rooms are small. Not a real 5 star hotel compared to other parts of the world! But it has a beautiful garden and a good swimming pool. Perfect location. Good foods. It worth the money you spend. Some rooms have safe box for extra charges!!

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Helpful?
Thank Shervin F
Barking, United Kingdom
Reviewed 9 October 2016 via mobile

What can I say? Most of the things have already been mentioned here. Lamia the guest relation officer was the only helpful one through out our stay at Kenzi Farah. The receptionist the 2 who worked as operater were the most rude, vile unprofessional staff you can ever come across. When you ask them for help they seem to ignore...

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Helpful?
Thank eatasmuchxx
Hotel K, Responsable relations clients at Hotel Kenzi Farah, responded to this review

Dear eatasmuchxx, Thank you for sharing your recent stay with us on TripAdvisor. We truly appreciate your feedback about the location of our hotel. Moreover we are continuously looking for ways to improve our service standards. While we are unhappy that your experience with our front desk was unfriendly and inefficient . Please be assured we have shared your feedback...

Reviewed 8 October 2016 via mobile

Well this hotel is not a 5* it more of a 3*,first of all reception staff are rude they don't like listening to you instead they talk among them self and laugh,we arrived at the hotel at 10.30 we spoke to the guy on reception he told us to take a seat and room will be ready in 15 mins,we...

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Helpful?
Thank Tasha224
Ipswich, United Kingdom
Reviewed 7 October 2016

Stayed here for 3 nights, found this hotel a delight, all the staff were very pleasant and helpful, the food was really good, especially the breakfast with omelettes cooked in front of you with your choice of fillings. Would definitely stay here again.

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Thank s g
Mirfield, United Kingdom
Reviewed 30 September 2016 via mobile

We stayed for 5nights at the hotel. Fantastic food for breakfast choose how u want ur omelette made to order awsome fresh hot donuts. Comfy clean spacious bedroom. Oh had little problem with hot water for shower but lamia the guest relation officer sorted it in no time. Friendly staff allways willing to answer questions and help out allways smiling....

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Thank mohammedhanif
Washington DC, District of Columbia
Reviewed 28 September 2016

What's not to like. Great food for breakfast and comfortable room. When the toilet didn't work, they quickly switched our room, although we had to visit the desk rather than call. The pool looked nice, but didn't get to swim. Friendly concierge, willing to answer questions and help out. Friendly and helpful housekeeper. The breakfast buffet was perfect and service...

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1Thank littlemac4
Dudley, United Kingdom
Reviewed 27 September 2016

Fisrt of all I would like to say somthing nice about this hotel , but word's fail . Both myself and my partner have been to marrakesh before and we wanted to stay quite close to the medina , has it's in walking distance( that's a positive and about the only one). Having arrived on the 11th September early afternoon...

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2Thank Nicola H
Hotel K, Responsable relations clients at Hotel Kenzi Farah, responded to this review

Dear Nicola Thank you for taking the time to post your comment after your stay with us. We are sorry that you were not 100% happy with many services in our hotel. This does not reflect our usual standards. We are continuously enhancing our facilities in order to offer a better quality service. We hope that you give us another...

Reviewed 22 September 2016

Firstly can I say that I hate giving bad reviews. We, like all of you, go on holiday to enjoy and relax but when you get a bad experience, it’s best to share it, so others do not make the same mistake as we have just done. Brace Yourself. The Hotel Kenzi Farah is about as close to a 5...

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Helpful?
4Thank Ady R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors' private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district "L'Hivernage".Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more   less 

Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $86 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Kenzi Farah 5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech
Hotel Style:
#143 Spa Hotel in Marrakech
#159 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kenzi Farah staff and other travellers.
43 questions
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Questions? Get answers from Hotel Kenzi Farah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for single bed room facing the pool”
 of 5 bubbles Giora_I_L, 30 Oct 2016 | Read review
“Best location in building with the foyer. There are several buildings and some are a bit of a walk from the dining room.”
 of 5 bubbles fiatlux1947, 12 Oct 2016 | Read review
“Select the rooms with garden view and terrace.”
 of 5 bubbles 191shervinf, 10 Oct 2016 | Read review
“If you sleep early, avoid a room overlooking the pool. There is music until 11:00 pm.”
 of 5 bubbles littlemac4, 28 Sep 2016 | Read review
“First floor they have a balcony”
 of 5 bubbles 203nicolah, 27 Sep 2016 | Read review
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