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Hotel Kenzi Farah

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Hotel Kenzi Farah
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2,013 Reviews from our TripAdvisor Community

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Showing 606: English reviews
New York City, New York
Reviewed 4 October 2013

Many travelers with us got diarrhea after eating in this hotel. I found a plastic piece in the food and while showing it to the Manager he seems not to worry too much. Overall room condition is unhygienic. Unfriendly staff. DO NOT EAT HERE. Find a different hotel.

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Thank LonelyTraveller68
New Providence, New Jersey
Reviewed 27 September 2013 via mobile

When we walked into our room, we found we had 2 oranges and 4 moroccan pastries waiting for us...nice surprise. The room had a flat screen tv, 2 full size beds, AC and free internet. The hotel has pool but the water was a little cold. The breakfast had the basics: bread, rolls, pastries eggs, juice, cheese, oranges, honeydew, yogurt....

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Thank Ramadama
Reviewed 26 September 2013

Upon arriving at Kenzi Farah, my boyfriend Aaron & I were immediately impressed. Its a beautiful hotel & a fantastic location. Our room was nice, although we didn't receive the superior room we had booked via hotels.com. The last night water poured through the ceiling of our bathroom, drenching everything! This trip was for my birthday, and I honesty had...

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Thank Alanaarose
Denver, Colorado
Reviewed 25 September 2013

We are booked for three nights with gate 1 travel. The hotel wants to be upscale but is very dated. Front desk staff is unfriendly. The hallway to our room smells like trash and old diapers. The walls are splattered with some dried liquid. The shower curtain was covered in mold and smelled horribly. We had to call three times...

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Thank 3Bluemermaids
Dallas, Texas
Reviewed 25 September 2013

I just returned from a trip to Morocco and a 2 night stay at Kenzi Farah and was EXTREMELY dissapointed. The hotel REAKED of cigarette smoke. Everyone smokes at the hotel - even the staff - and forget about asking for a non-smoking - they don't have any (so don't be fooled). The breakfast was awful - mainly bioled egg...

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Thank Tamijae
Reviewed 23 September 2013

Spent 5 nights at the Kenzi Farah in Marrakech, was disappointed from the offset. Staff are rude, the porter man expected tips and hung around the door saying "I accept any money, any money" very strange for staff to EXPECT a tip, especially considering this hotel is far from 5* Low on amenities, no actual lights in the ceiling, which...

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1Thank LibertyChild
UK
Reviewed 6 September 2013

A group of us stayed at the Kenzi Farah for 4 nights and although we were not blown away by the staff, experience, rooms etc we agreed it was an acceptable experience. Personally I would not return to the hotel for another stay but as a one-of visit it's ok. There are no irons in the room, and no tea...

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Thank Reality75
Reviewed 1 September 2013

Please be aware and do not be fooled by this hotels website. We arrived in evening and waited 15 minutes before even being acknowledged. There were 5 staff behind reception, 2 were just laughing and joking between themselves. The others looked stressed out with customers who were complaining. After about 40mins we eventually got to our room, which was a...

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Thank 131pdtraveller
London, United Kingdom
Reviewed 27 August 2013

Having been to many hotels around the world this by far had to be one of the worst, and I have no idea how they even justify calling themselves a 5 star hotel? we arrrived on a Friday evening, the check in procedure took a long time, we then checked into our room, which was less than average tucked into...

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Thank WorldTraveller2180
cornwall
Reviewed 21 August 2013

After reading recent reviews I was dreading what the hotel was like. The staff are NOT surly, yes things will go wrong within 15 minutes we had someone to fix the air conditioning, a new fridge was installed and new battery for safe. Food is really nice, loads of choice. Room CLEAN lots of room. Changed rooms as we wanted...

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1Thank PaulaSteve
HotelKenziFarah, Responsable relations publiques at Hotel Kenzi Farah, responded to this review

Thank you for visiting Kenzi Farah Marrakech and taking the time to share with us your outstanding experience at the hotel. We are so happy to know that your stay was a great success and most of your expectations were met. We look forward to welcome you back to Kenzi Farah Marrakech for another amazing Trip where you’ll continue to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors' private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district "L'Hivernage".Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more   less 

Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $87 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Kenzi Farah 5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech
Hotel Style:
#142 Spa Hotel in Marrakech
#158 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kenzi Farah staff and other travellers.
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Questions? Get answers from Hotel Kenzi Farah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for single bed room facing the pool”
 of 5 bubbles Giora_I_L, 30 Oct 2016 | Read review
“Best location in building with the foyer. There are several buildings and some are a bit of a walk from the dining room.”
 of 5 bubbles fiatlux1947, 12 Oct 2016 | Read review
“Select the rooms with garden view and terrace.”
 of 5 bubbles 191shervinf, 10 Oct 2016 | Read review
“If you sleep early, avoid a room overlooking the pool. There is music until 11:00 pm.”
 of 5 bubbles littlemac4, 28 Sep 2016 | Read review
“First floor they have a balcony”
 of 5 bubbles 203nicolah, 27 Sep 2016 | Read review
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