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Les Jardins de la Medina

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1,284 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2016 via mobile

Second visit to Marrakech but took my parents and sister this time. Small but beautiful traditional looking hotel. On arrival, they greeted us with lovely dates and other Moroccan traditional snacks. The staff and manager were all so friendly. My wife and I were given a free upgrade without asking! Our bedroom was so spacious, with a lovely garden view... More 

Helpful?
Thank Rairs
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

Thank you very much for your nice comment. It sums up perfectly the atmosphere that regns in our hotel. We are happy to hear that you had a pleasant stay with us. We hope to see you very soon... More 

Dublin, Ireland
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 October 2016 via mobile

We visited this hotel to use the swimming pool. We were informed that the condition of using the pool was to have lunch. We had lunch which was delicious and had a few hours laying by the pool and swimming. Lovely place and lovely staff.

Helpful?
Thank Helen M
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

We are happy to read your satisfaction. This is the most beautiful reward! See you soon! More 

Pembroke, Bermuda
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016

A small door opens to a charming oasis right in the heart of Marrakech. Great staff, a great location, lovely terraces and gardens and a great restaurant. Just a pleasure to come back to after a busy day touring around!

Review collected in partnership with this hotel

Helpful?
Thank PNHPembroke_Bermuda
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

Hello and thank you for your comment and congratulations. The quality of service is indeed a point on which we are particularly demanding. We look forward to seeing you again soon! More 

Prague, Czech Republic
1 review
Reviewed 24 October 2016

Pillows and blankets were wrong - uncomfortable sleeping. The chairs and sun loungers in the garden were dirty every day. There was reconstruction - painting and hammering during our breakfast in the morning .... The hotel is nice, but does not have a rating of 5 stars!

Review collected in partnership with this hotel

Helpful?
Thank luboslavz
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

Thank you for leaving a comment. To begin, I read your compliment about the hotel which leaves me thinking that if your stay was not up to your expectations, it was still nice ... Let me give you some details: Pillows and all the elements that make up the bedding are subject to special care. The choice of our supplier... More 

Hong Kong, China
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 October 2016 via mobile

Its the attention to little details that make this hotel a must visit. The rooms are exquisite , you must get one with a private roof terrace , ( room 122 is out of this world) open fireplace, free bottle of wine. Tortoises patrolling the gardens around the pool. The crazy magician entertaining at supper. Not sure id stay anywhere... More 

Helpful?
Thank munchkin2849
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

Hello and thank you for this comment. Thank you for sharing your experience with the Tripadvisor community. See you soon! More 

Swindon, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

Our third visit this year, this time with my 84 year old mother who is well travelled but had never been to Morocco. Nothing was too much trouble for the staff, from arranging a ground floor room for her to the gift of orange blossom candles as we left. As always, delicious food, beautiful setting and welcoming faces from the... More 

Helpful?
Thank Neville5800
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

Hello and thank you for your comment and for your fidelity. Your numerous visits reward the daily efforts we make to satisfy our customers. See you soon! More 

London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016 via mobile

My husband and I contracted horrific food poisoning whilst staying at the hotel - we're almost certain from my lunch and his breakfast. 2 weeks on and we've still not completely recovered. Despite mentioning several times to the hotel staff that we were unwell, no attempt was made to check on us or to assist with our recovery. After not... More 

Helpful?
1 Thank Not_easily_pleased70
CVesin, Responsable relations clients at Les Jardins de la Medina, responded to this review

You became seriously ill while your stay in Marrakech. However, whereas the cause of your health issue could not be identified, it has been established that the responsibility of the hotel could be excluded. As you know, when we became aware of the issue, we immediately transmitted the meals that you consumed at the hotel and the entire ingredients used... More 

Marrakech, Morocco
1 review
Reviewed 16 October 2016

Once you pass through the door of the hotel you enter another world, far removed from the hustle and bustle of the city. The welcome we received was lovely and, despite our late arrival, we were able to enjoy a lovely meal in the restaurant. Our room was beautiful with a terrace over looking the pool. It was very well... More 

Review collected in partnership with Châteaux & Hôtels Collection

Helpful?
Thank martinwB8032HP
New Milton, United Kingdom
Level Contributor
252 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 15 October 2016 via mobile

There are so many good things about this place: walking distance (and really easy) to the souks and main square of the old city, the cooking classes, the service, the music in the garden at breakfast... basically everything is top notch except the hammam. Don't bother with that (not very enjoyable, not great service, gracelessly delivered). Otherwise this riad is... More 

Helpful?
Thank splashcat
Vancouver, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 October 2016

Can't add much to other rave reviews about this Riad. Beautiful rooms and gardens. Excellent, attentive service. Very friendly staff. Nice rooftop seating area with shower to cool you, should the pool area become too busy. Pleasant little welcoming extras in the room like a plate of sweets, sun hats and basket, daily/nightly replenished supply of bottled water. Very comfortable... More 

Helpful?
Thank VanBC-Food-lover

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Les Jardins de la Medina
Les Jardins de la Medina
Cuisines: French, African, Moroccan, Mediterranean, European, Gastropub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Charming hotel and tasteful restaurant, Les jardins de la Medina benefits from the luxuriance of an exceptional 3000 m² garden in the heart Kasbah of Marrakesh, not far from souks and from historic monuments such as Djemaa Lefna ... In this historic house, the WiFi is free in the rooms as well as in the overall hotel; the breakfast and the smile of the staff are included too! ... more   less 

Additional Information about Les Jardins de la Medina

Address: Derb Chtouka, 21 | Kasbah de Marrakech, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $203 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Les Jardins de la Medina 5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Les Jardins De La Medina Hotel Marrakech
Jardins De La Medina
Hotel Style:
#13 Family Hotel in Marrakech
#27 Spa Hotel in Marrakech
#30 Luxury Hotel in Marrakech
#38 Romantic Hotel in Marrakech
#39 Business Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Les Jardins de la Medina staff and other travellers.
16 questions
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Questions? Get answers from Les Jardins de la Medina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are lots of types of rooms. Some are larger than others and some have balconies”
 of 5 bubbles Bellou2, 4 Dec 2016 | Read review
“They are all beautiful”
 of 5 bubbles 252yvonnec, 3 Dec 2016 | Read review
“Our room overlooked the pool area. It was quiet.”
 of 5 bubbles lilsisbet, 1 Nov 2016 | Read review
“corner rooms are the largest”
 of 5 bubbles Neville5800, 20 Oct 2016 | Read review
“Check before you arrive to determine your room. We did upgrade when we arrivedbecause the first one we had reserved was too small.”
 of 5 bubbles NYCRitBit, 12 Oct 2016 | Read review
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