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Imperial Holiday Hotel

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1 room 2 adults 0 children
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Imperial Holiday Hotel
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412 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Reviewed 20 August 2016 via mobile

The hotel itself is old, so everything else in it ... The staff members are nice, no issues. It's an ok place to spend a night or 2 if you are on a tight budget. Be aware that during summer u have to deal with all those people looking for a cheap place to stay. So many kids in the...

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Thank Redouane H
Achillean in Londres
Reviewed 19 August 2016 via mobile

Terrible experience. When I got to the room on the 6th floor, there was no pillow, no soap, no towels, no toilet paper and the quilt cover was filthy with stains. Had to get reception to send someone up who left 3 dirty and stained towels but by the time I had to get him to change the bed 3...

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Thank Achilleans
Tbilisi, Georgia
Reviewed 4 August 2016

This hotel is fine if you are going to stay here for 1-2 nights and anywhere not to spend too much time here. It's not luxurious for sure, however for the price you pay it's fine. The rooms are of OK size, a bit outdated though. Ask for a room overlooking the pool, as you'll get calmer and nicer view....

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Thank Flower53_10
Exeter, United Kingdom
Reviewed 27 July 2016

We booked four nights in this hotel with my children, went about our holiday minding our own business and no problems, until the Guest Relations Manager specifically came to find us one morning, and threatened us, that if we dare say anything bad then bad things will happen, my children were in complete shock as we had such a happy...

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3Thank natalie757
Reviewed 30 June 2016

nice hotel located in the new town (gueliz) , the room was big ,cosy , it was very quite not many guests because it was the ramadan time , all the staff were very friendly and helpfull , the hotel in general was good i definitely recommend it.

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Thank ahmed a
London, United Kingdom
Reviewed 13 June 2016

I had no problems in this hotel, it was absolutely ideal as a place to stay which is close to the centre of marrakesh. Our room was lovely and was overlooking the pool, the wifi worked great mainly in reception and in our room. Definitely chat to Nadia, she is so so helpful and planned our whole weekend trip from...

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Thank megrcab
Dubai
Reviewed 29 May 2016

We were a group of 11 travelling to Morocco and at the end of our trip we spent our last 2 nights in Marrakesh at Imperial Holiday. On a positive note, the staff was very accommodating on the night that we dined there. They gave everyone a chicken dish (which was average tasting), then they came back with other options...

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Thank MARCIA M
Nadia C, Responsable relations publiques at Imperial Holiday Hotel, responded to this review

Dear Madam , We have received your comment in which make us upset , in your dissatisfaction about your of our product . We attach great importance to have quality and customer satisfaction . Also ,we have a customer service hotel ,including its public relations staff solely responsible for claims and customer stay monitoring to help you solve your problems...

Derby, United Kingdom
Reviewed 27 March 2016

I have been to many countries, so Marrakech was the next destination. I travelled with two of my friendly, all in our early 20's. We heard a lot about Marrakech and the excitement it brings. When we arrived at our hotel we were not dissapointed, considering how afforadable it was we didn't expect it to be that good. We asked...

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2Thank zainab j
Nadia C, Gérant at Imperial Holiday Hotel, responded to this review

Dear client , It's always nice to read the praise and complements of our customers regarding our establishment IMPERIAL HOLiDAY &SPA because their views are very interesting and very brave to do better .We are excited to shared with senior management and staff of the hotel . Madam, thank you for your careful and detailed description well all benefits as...

London, United Kingdom
Reviewed 23 February 2016 via mobile

I wouldn't say the hotel is overly expensive so I think you get what you pay for. The hotel wifi is terrible which was frustrating as none of our phones worked in Morocco. The pool is the highlight of the experience as it provides a nice dip in the heat. Hotel staff not overly friendly or helpful.

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Thank Kaye S
Nadia C, Responsable relations publiques at Imperial Holiday Hotel, responded to this review

Dear customer, first let me thank you for your stay and trust That have proven to our facility IMPERIAL HOLIDAY and thank you for taking your time to write us and share with use your experience in our hotel . Madam, we offered all the good service and care necessary for you and your family during your stay .And Wifi...

Falkirk District, United Kingdom
Reviewed 25 November 2015 via mobile

Don't go here unless you can speak French they don't want to know Scottish people not interested same repetative break fast every morning black scrambled egg stale bread from day before .waiting line for coffee diluting juice no fruit with breakfast .staff very ignorant . Diffrentvrules for French and english/ scottish/ French Muslims. Don't do lunch in bar area have...

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2Thank Kevin R
saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

we regret to inform you if you have really this complain you have to see the Manager of the Hotel who speaks 07 languages, i speak scotish too, you said that the hotel is clean . a complain not left by the reception on the presence of the client is not a complain. next time if you come we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more   less 

Additional Information about Imperial Holiday Hotel

Address: 30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $43 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Holiday Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Imperial Holiday Marrakech
Hotel Style:
#208 Spa Hotel in Marrakech
#237 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Holiday Hotel staff and other travellers.
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Questions? Get answers from Imperial Holiday Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stick to back rooms”
 of 5 bubbles doodyd2017, 14 Jan 2017 | Read review
“pick another hotel . to get a good room ..”
 of 5 bubbles Saldunc, 26 Sep 2016 | Read review
“Rooms overlooking the pool are calmer and the view you get is better”
 of 5 bubbles Flower53_10, 4 Aug 2016 | Read review
“Wifi very very poor”
 of 5 bubbles natalie757, 27 Jul 2016 | Read review
“room 320 3rd floor”
 of 5 bubbles ahmedaR5866WY, 30 Jun 2016 | Read review
5 of 5