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El Fenn

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#51 of 504 Hotels in Marrakech
Certificate of Excellence
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El Fenn
El Fenn
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862 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Melbourne
Reviewed 4 January 2017 via mobile

Stayed for 6 nights and absolutely loved everything about El Fenn. It is a magical place in a great location within the medina. A hidden gem. Stunning rooftop views and all staff were soo professional and fantastic. I can't remember all their names but belaid was very helpful as was everyone in reception and the gentlemen in the shop where...

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Helpful?
1Thank karen v
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this stunning review. The whole team were delighted to read your compliments about them, it really gives us all a boost! We are pleased you arrived home safely with the goodies you bought and hope that your dreaming of returning becomes a reality as soon as possible, as it was a pleasure to host you. Happy New...

London
Reviewed 4 January 2017

This is some hotel - hand crafted with exquisite care, an oasis of understated chic behind closed doors in the medina, modern luxury wrapped around informal service and first name friendliness. Even if you can't afford to stay, I strongly suggest having a drink on the roof terrace which is one of the world's best places to hang out, stare...

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Thank MrDemandingLondon
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you very much for this charming review. We appreciate your kid words and are very pleased that you enjoyed your stay with us. The roof terrace restaurant is indeed a great place to enjoy breakfast, lunch or dinner. As you quite rightly said, outside diners are most welcome too. We also have the restaurant area located within our concept...

Austin, Texas
Reviewed 3 January 2017

We stayed at El Fenn during the UN Climate Conference in Marrakesh. Our room was in the Little Sister Annex in the 2 bedroom suite. It was a wonderful experience. Hamode was like a personal host, going above and beyond in every way to make our experience exceptional. When he took us for a tour of the property, he said...

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Thank KImberly_and_V
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this great review. We are so pleased you had a wonderful experience during your stay. November is an ideal time to be here, this is so true. Our little sister riad is a very unique private accommodation for an exclusive experience, located a few minutes walk from our main building. We hope you will be returning not...

Noordwijk, The Netherlands
Reviewed 1 January 2017 via mobile

My partner and I enjoyed 5 nights at El Fenn, really a beautiful setting with so much attention to detail. We stayed in room 14, right by the heated pool and having an enormous copper bathtub. Super cool tool. From a practical perspective it's very dark in the room and bathroom and the shower temperature fluctuated terribly, but put that...

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Thank Renee Y
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you very much for taking the time to write a review. It was a great pleasure to host you. Room 14 is indeed fabulous and we are so pleased the team made your new year special. We agree that it was a great new years eve party, we all thoroughly enjoyed seeing our guests having such a good time....

Paris, France
Reviewed 29 December 2016

We love El Fenn. We wouldn't dream of staying anywhere else. It is ideally located. It is beautiful and stylish. Everything is in good taste, nothing hurts the eye. The roof terrace is amazing. The service is perfect. It is chic and cosy all at once. It feels like home.

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Thank phmenager
Louise20001, Guest Relations Manager at El Fenn, responded to this review

What a wonderful review, Thank you ! We are delighted that you "wouldn't dream" of staying anywhere else in Marrakech. More than anything, we are so happy that you say it "feels like home", that is the most important thing of all for all of us here! We look forward to you coming back to your "home from home" in...

London
Reviewed 28 December 2016

I Can't say enough about the service and the staff. They were lovely and really helpful. As it was mid December (and not that warm) I had a difficult time sleeping the first night and they were lovely enough to move me into a room with a fire place. I suggest they put thick curtains in all rooms when the...

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Thank skularatne
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your review. We were more than happy to move you to a room with a fireplace that better suited your needs. As there is so little cold weather, the riads are designed more to keep guests cool in the warmer months, which is the high majority of the year. It is rarely cold in Marrakech. If guests...

New York City, New York
Reviewed 27 December 2016 via mobile

Great place great service! Everyone is very friendly and helpful. It's a good location and you feel very welcome. Loved the service and would come back anytime! Great breakfast as well! Would highly recommend it!

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1Thank vvi110
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Hi there, Thank you for your wonderful review and for recommending El Fenn so highly. Just as you would come back any time, you will be welcomed back any time at all, we are waiting for your return! Wishing you a very happy 2017 El Fenn Guest Relations

London, United Kingdom
Reviewed 11 December 2016

First time to Marrakech and el fenn was a great place to stay. The riad itself is quite vast with lots of little areas to discover and relax in. The staff are very friendly and after being surrounded by the chaos of marrakech, it's a welcome place to return to. Add to that the fireplaces in the rooms and scattered...

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Thank Jonas J
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for your review and high rating. We are so pleased that you "thoroughly enjoyed" your stay with us However, we are sorry that there were a few things that were not as you had expected and that our service charge was not explained to you when you booked. We do hope that because on the whole you enjoyed...

London, United Kingdom
Reviewed 6 December 2016

It would be hard to imagine a stay in Marrakesh that could come close to the uniquely beautiful, tranquil and friendly haven that is Riad El Fenn. Standing our for me are the sublime beauty of the interiors, the exceptional food and the friendly smiles that great you round every corner.

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1Thank Freddie W
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thanks for this glorious review. It was a great pleasure to host you and we hope that you will make a point of returning to El Fenn in the not too distant future. In the meantime, we wish you a very happy holiday season. All the best El Fenn Guest Relations

Melbourne, Victoria, Australia
Reviewed 4 December 2016

One can get a bit lost in the hustle and bustle of Marrakech but El Fenn ensured that our Moroccan experience was spot on from the minute we set foot in the resort. The resort was like a small oasis in the heart of the city, we stayed in the 'small' room which turned out to be huge!!. Additionally, we...

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2Thank Leijexi
Louise20001, Guest Relations Manager at El Fenn, responded to this review

Thank you for this great review. It's great to know that you enjoyed your time with us as much as we enjoyed hosting you. The tours you picked were excellent choices and we were really pleased each time you came back having enjoyed them so much. We hope that you will return to El Fenn as there is still so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $285 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#27 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#33 Luxury Hotel in Marrakech
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am convinced that whichever room you are allocated you will be impressed.”
  • The pink room. I just didnt want to leave
 of 5 bubbles ASinUK, 23 Feb 2017 | Read review
“Higher levels might be better if you want to hide away and relax in peace.”
 of 5 bubbles SydneySkier, 13 Feb 2017 | Read review
“The XL room will not disappoint !”
 of 5 bubbles Dilly9572, 11 Feb 2017 | Read review
“Courtyard rooms can be dark and noisy. Opt for first or top floor rooms for total peace and light.”
 of 5 bubbles 1234186338, 6 Feb 2017 | Read review
“Go big! The bigger suites are worth the extra dollars.”
 of 5 bubbles worldofT, 11 Jan 2017 | Read review
5 of 5