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Riad Amssaffah

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Riad Amssaffah
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401 Reviews from our TripAdvisor Community

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Showing 230: English reviews
London, United Kingdom
Reviewed 14 December 2016 via mobile

I booked and paid in full through hotels.com and when i got here with my child, it was closed down. After pounding on the door for ages, a man came out and just said, sorry we're closed for 2 months. I showed him my confirmation and receipt but he said there's nothing he can do. I asked if he can...

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Thank ir4m
London
Reviewed 26 November 2016 via mobile

My room was big enough with 3 beds but dangerous to health and safety as wires from the walls are out and damaged, the ceiling in the bathroom is full with damp and rain water drops onto the toilet lid. The tiles on the floor are broken. Rooms are noisy as there is no curfew and very cold (no heating...

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Thank Szabin
Reviewed 23 November 2016

We booked Riad Amssaffah online, receptionist (who was apparently just helping out that night for his friend) wanted 10EUR more than online (for city taxes), didnt feel ok to pay, so left that for morning. Got room without functional A/C, but warm shower working. Quiet place with beautiful free traditional rooms and huge atrium, pool and big top-floor terrace, from...

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Thank JohnnySmito
Vancouver, Canada
Reviewed 5 November 2016 via mobile

I had a confirmation for my booking at this accommodation including notification of late night arrival. When I got there I was told the manager made a mistake and left the bookings open. They were full. It was midnight in the maze of the medina in Marrakesh. They would not call another nearby hotel to see if there was room....

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Thank gertrudevanranden
Kent, UK
Reviewed 29 October 2016

We visited Marrakech last year so had a rough idea what to expect. This was no-where near as nice as the Rhiad we stopped in last year, which was absolutely brilliant. This was run-down and filthy. The first thing we were asked for were Taxes - these aren't included in your booking. Air/Con is also extra - but we refused...

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Thank DarrenandSteph
Hampshire, United Kingdom
Reviewed 26 September 2016 via mobile

It's a mixed bag for me on this Riad... On one hand, I enjoyed my stay here as we had a nice room and a brilliant holiday but on the other, if you want customer service as you would expect to get in a bed and breakfast or hotel, then forget it, you're not going to get it at the...

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2Thank sturdygirl68
Reviewed 24 August 2016 via mobile

Arrived at midnight after an 8 hour train only to be told that we had to pay double because of hidden extra charges which they charge everyone apparently. They do not include tax, cleaning and air conditioning which took our booking total from 56 euros to 110 euros. The administrator halima was very rude and showed a lot of attitude...

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2Thank Ayman B
london
Reviewed 25 July 2016 via mobile

This place is far the worst place I've been in my life. Horrible rooms horrible staff. They try to overcharge you on city tax, charge your for air con when the weather is 43 degrees plus. Air con is a must. They are very rude. One towel one toilet paper for 12 nights. No room cleaning. If you want they...

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1Thank laylal460
Reviewed 12 July 2016

Comfortable room, beautiful decorations, yard with nice sitting places. Good breakfast for day start - coffee, egg, olives... (- no towels) The best our hotel we had in Marrakesh. Thank you, I hope one day we will return.

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Thank Alina_RRR
Reviewed 1 June 2016

For the first few days of my 7 night stay at this Riad in October last year I wanted to leave so badly as for the men who would shout things to me in the street that was very offensive, at my first couple of glaces at the Riad I wasn't very impressed as for it's tiny pool, grimey showers...

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3Thank Monica M

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Amenities

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  • Pool
Things to do
  • Pool
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  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi

Additional Information about Riad Amssaffah

Address: Bab Taghzout Diour Saboun Amssafah,, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Class:3 star — Riad Amssaffah 3*
Number of rooms: 20
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Also Known As:
Riad Amssaffah Marrakech
Riad Amssaffah Hotel Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Riad Amssaffah staff and other travellers.
3 questions
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Norwich, England, United Kingdom

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Questions? Get answers from Riad Amssaffah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else”
 of 5 bubbles DarrenandSteph, 29 Oct 2016 | Read review
“Be friendly to owners, even if they have to send you to another riad for 1 night. they are trying!!”
 of 5 bubbles 79melanied, 3 May 2016 | Read review
“No good room in this hotel!”
 of 5 bubbles 428just_a, 25 Apr 2016 | Read review
“Avoid at all costs. Save time and money and energy. Get another hotel.”
 of 5 bubbles JayShay90, 29 Jan 2016 | Read review
“Stay out!!!”
 of 5 bubbles siggip2016, 18 Jan 2016 | Read review
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