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Palais Soltan Riad & Spa

85 reviews
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Traveller (39)
Dining (4)
Room & Suite (4)
Overview
  • Excellent24%
  • Very good33%
  • Average9%
  • Poor11%
  • Terrible23%
25 Dec 2013
“Authentic Moroccan vibe”
24 Oct 2012
“Run down and out of town”
Free Wifi
Free Parking
Pool
Restaurant
Room Service
Suites
Bar/Lounge
All hotel details
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Reviews (85)Write a Review
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1 - 5 of 39 reviews
Reviewed 25 December 2013

My husband and I travelled to Marrakech in October 2012 and stayed for a week at the Palais Soltan. The room was spacious and felt very authentically moroccan which was lovely. The staff were excellent and couldn't do enough to make us feel welcome -...More

3  Thank Yasmin_M_85
Reviewed 24 October 2012

As the staff in this hotel were so friendly and helpful, I feel slightly guilty for writing a bad review. Unfortunately though, this hotel does not deserve a good one. The Palais Soltan is far past its prime, with every element of the hotel looking...More

4  Thank tasstw
Response from palais s, Directeur général at Palais Soltan Riad & SpaResponded 7 November 2012

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay was not all that it could have been. We apologize for any inconvenience you have experienced despite a team responsible for ensuring the...More

Reviewed 26 September 2012

I am sorry to have to write this bad review especially after a wonderful holiday in morrocco and having to go against all the reviews I read before going to this "palais'. To be fair the hotel's interiour is not bad except for the fact...More

2  Thank jimoi
Response from palais s, Directeur général at Palais Soltan Riad & SpaResponded 2 October 2012

Dear guests, Thank you for Taking the time to provide your feedback regarding our hotel. Certainly we are disappointed That You have not enjoyed your stay at the Palais Soltan We are surprised by your comment about price shuttle,we remind you that our hotel provides...More

Reviewed 18 September 2012

I stayed in this hotel with my family and spent a week here in September 2012. Positives 1) Very personable and friendly staff who go out of their way to help you. 2) Very nice, spacious rooms 3) Very nice traditional building in keeping with...More

Thank Shockwaves
Response from palais s, Directeur général at Palais Soltan Riad & SpaResponded 25 September 2012

Dear guest, The whole team joins me in thanking you for your comment left on this site and we are pleased to read that you enjoyed it. We consider your comments and suggestions to improve and provide excellent service appropriate to your needs and will...More

Reviewed 18 September 2012

The Riad was one of the most pleasant hotels I've ever stayed in, balancing Moroccan tradition with creature comforts and holiday luxury. It's not a large hotel; it's a bit like a French auberge, with a homey feel where everyone can wander around to their...More

Thank Malvika1994
Response from palais s, Directeur général at Palais Soltan Riad & SpaResponded 25 September 2012

Dear guests, Thank you for taking the time to provide your feedback regarding Palais Soltan Riad & Spa. We are so happy to know how much you have appreciated the hotel service and stuff’s attention and are delighted to hear that you enjoyed your room...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Room types
Suites
Details
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Room types
Suites
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Traveller (39)
Dining (4)
Room & Suite (4)
Pool & Beach (3)
Questions & Answers
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Room Tips
"I would suggest that for senior people that they ask for a room on the ground floor as there are no..."
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"We had a room on the middle floor, in an open-air part of the hotel. It was lovely to walk out every day to..."
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"If you have the money - go for a suite. They're the only ones with front-facing windows."
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"Do not stay here."
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