Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal luxury hotel in Marrakech does not have to be difficult. Welcome to Mandarin Oriental, Marrakech, a nice option for travelers like you. Free wifi is offered to guests, and Villas & Suites at Mandarin Oriental, Marrakech offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including a Butler service and In Villa Dining. Guests of Mandarin Oriental, Marrakech are also welcome to enjoy an Indoor and Outdoor Swimming pool inside the Resort or in the privacy or their Villas and Suites. For travelers arriving by car, free parking is available. Nearby landmarks such as Miaara Jewish Cemetery (2.0 mi) and Mellah (2.2 mi) make Mandarin Oriental, Marrakech a great place to stay when visiting Marrakech. While visiting Marrakech, you may want to try some lobster at one of the nearby restaurants, such as La Mamounia. Looking to explore? Then look no further than Museum of African Contemporary Art Al Maaden (0.2 mi), which is a popular Marrakech attraction – and it is conveniently located within walking distance of the hotel. Mandarin Oriental, Marrakech puts the best of Marrakech at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Luxury
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
Route Du Golf Royal, Marrakech 40000 Morocco
Mandarin Oriental, Marrakech
5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Mandarin Oriental, Marrakech, garners consistent acclaim for its spotless environment and meticulous housekeeping. Guests rave about the sumptuous and expansive rooms, although a few report maintenance issues. The hotel's luxurious spa and villa pools, along with personalized services and diverse dining, are frequently praised.
The atmosphere is often described as a captivating mix of elegance and local charm. Despite this, some travelers caution against the steep prices, suggesting the cost may not entirely align with the value. Nevertheless, the staff's attentive and bespoke service contributes significantly to the hotel's allure.
Atmosphere
Enchanting
Rooms
Luxurious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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What sets this place apart is how they've mastered the art of anticipation. From the perfect room temperature upon arrival to the way they schedule cleaning around your routine, everything flows seamlessly. The breakfast quality remains consistent even during peak hours, and the concierge recommendations feel personally curated
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Other at Mandarin Oriental, Marrakech
Responded Nov 8, 2024
Dear Eileen, What a pleasure to read your wonderful review following your recent stay at Mandarin Oriental, Marrakech. We are delighted to read that you appreciated our service and facilities and had a great stay at our resort. Our team will definitely be happy and thrilled to read your compliments. Thank you for taking the time to share your feedback, it motivates us to give the best of us more and more. We hope to have the pleasure of welcoming you very soon in our "little paradise". Warm Regards Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
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On a positive note this is an exquisitely designed hotel. On arrival you can’t fail to be impressed with the design, symmetry and scale of the hotel, suites and stunning landscaped grounds. We stayed in a suite and I must say it is the best room we have ever stayed in. The private terrace with pool was large with different seating arrangements around the pool to choose from. The large suite was spacious and airy, nothing overly fussy and the most comfortable bed we have slept in for a long time.
We didn’t visit the main pools as we saw no reason - why leave the suite!
The staff were very pleasant indeed and the breakfast wonderful.
On a negative note, we found both restaurants to be overpriced for what was served. The service seemed slow and unsure despite the numerous staff.
We also struggled a little with the communication aspect between us and the main hotel. The hotel encourages you to use WhatsApp to contact staff which is fine but takes a while to get used to. There is no hotel information in the room so you need to contact the hotel via WhatsApp or your butler to ask any questions so nothing is really at your finger tips.
Though the staff were lovely, it often felt like the left hand didn’t know what the right hand was doing. We never had 100% confidence in the service. We often had to ask twice for things ie. bill at the bar, coffee at breakfast, interim invoice. Unfortunately our bedroom TV didn’t work and I had to ask twice for someone to look at it - when they did come, they fixed it, only for the same problem to occur again. For the price you pay it would have been nice to have a TV that worked. My husband spent his 50th birthday here and I was asked twice before arriving (via email) if i would like a chocolate or red berry cake to celebrate the occasion. Both times I said we would love a chocolate cake. On the day, nothing appeared! There are a lot of staff here and sometimes they will surprise you with a thoughtful gesture but between times there seems to be a lack of direction with the staff often seeming somewhat adrift.
In summary this is a stunning hotel and they have got many things right, but I feel the team need to work a little harder on their communication and service. Maybe they have just made things a little too complicated.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Autre at Mandarin Oriental, Marrakech
Responded Apr 15, 2024
Dear Frankie, Thank you for taking the time to review your stay at Mandarin Oriental, Marrakech. We are glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the facilities we offer. Please be sure that your compliments will be shared with our team. The various points you have raised have been share with our teams who is working on it resolution. We hope that in future visits you’ll have an opportunity to try more of facilities we offer. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
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The Mandarin Oriental in Marrakech offers an unrivaled hotel experience. Our stay was marked by moments of pure delight and absolute comfort. Here's what made our experience unforgettable:
**1. Dream villas:** The villas at Mandarin Oriental are simply sumptuous. The discreet elegance of the architecture, the careful layout and the luxurious equipment create a cocoon of absolute comfort. Every detail has been thought of to provide a residential experience that exceeds all expectations.
**2. Divine breakfast:** Breakfast at Mandarin Oriental is like no other. Each morning we were greeted with a selection of exquisite foods, from freshly baked pastries to exotic fruits and traditional Moroccan delicacies. Every bite was an explosion of flavor, and the staff's attention to detail was remarkable.
**3. Exceptional cuisine:** Every meal at Mandarin Oriental was a true culinary adventure. The chefs have brilliantly combined local and international flavors to create dishes that are as delicious as they are aesthetically pleasing. Every bite was a sensory experience, and the variety of options offered satisfied all of our gastronomic desires.
**4. Exceptional service:** The staff at Mandarin Oriental deserves a special mention. Their kind attention, professionalism and sincere desire to make our stay perfect was palpable at every moment. Each of our requests was handled with exemplary speed and efficiency.
In short, our stay at the Mandarin Oriental in Marrakech was a transcendent experience. Every element, from the exceptional accommodations to the unforgettable breakfast to the impeccable service, contributed to making our trip a moment of pure enchantment. We hope to return soon to relive these magical moments. A huge thank you to the entire Mandarin Oriental team for making our stay so memorable.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A place of opulence, pure luxury and full of indulgence. The service from arrival was outstanding, Abdil (concierge) without hesitation would organise taxis, reserve restaurant bookings, giving his honest and the best recommendations.
The Villa’s are heavenly, private & yet still homely. With daily services to change towels, tidy up, replenishing toiletries & a turn down service to close curtains, turn on the aircon & light the candles in the lanterns at the end of your pool. The photos can not portray the beautiful tranquility you feel whilst in your villa, the beautiful decor, flowers draping over the walls, fire place, steam room, large round bath, jacuzzi & long pool which you can look out over from your bedroom as your automatic blinds open whilst you’re in bed.
The pool garden has frankly the most exquisite menu, we ate there most days, working our way through the menu and could not fault a thing, so highly recommend most plates on this menu especially the lobster sandwich, sea bass & tomato salad.
Of an evening we have would visit the ‘tent’ to enjoy a cocktail and was always welcome with a friendly service and also their breakfast selection has a great variety of delicious options to enjoy daily.
The gym facilities are excellent also, with all equipment you would need, along with specials extras such as a fridge full of cold water & cold eucalyptus damp flannels.
If you were wishing to stay in this hotel, you could never be disappointed, if you didn’t wish to leave the hotel you could unwind and relax from your daily stresses, however I suggest you take the recommendations from the team at MO and they can recommend lively, bouji, fine dining places to visit which can give you the authenticity of Moroccan culture or just a fun evening out.
M
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Autre at Mandarin Oriental, Marrakech
Responded Jul 4, 2024
Dear Sarah, What a pleasure to read this wonderful review which left us absolutely speechless. We are delighted to read that you appreciated our service and facilities and had a great stay at our resort. We are extremely happy we could provide so much pleasure in all aspects of your stay. I would like to thank you personally for your very kind comment and especially for taking the time to give us your impressions. I am very pleased that our hotel and our service made such a good impression on you. Our service excellence is our main concern and the feedback from our guests helps us to maintain our level of service quality and to offer them an unforgettable stay. Your compliments are our greatest reward. Our team will definitely be happy and thrilled to read your compliments , and especially our dearest Abdelhak. We hope that in future visits you’ll have an opportunity to try more of facilities we offer. If there are any specific areas where we can improve upon during your next visit, please do let us know as your feedback is always welcome. Warm Regards Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
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Stayed at MO Marrakech for 4 days and I enjoyed every minute of it. The welcome was heartily and warm. Everything had been taken care for. We just had to leave our luggage and enjoy a glass of champagne. We were welcomed by our butlers Amine and Ahmed. Great guys that do their exceptional best to make your stay memorable. I celebrated my birthday there and during our diner they decorated the room, arranged a birthday cake and arranged some gifts I really loved (MO signature gifts, as a fan of MO). The director of Rooms, Fiona, arranged three villas for us next to each other, and she was so well aware of my preferences. Everyone in the resort listens to what you say in order to surprise you the next day. The breakfast was amazing, lots of choice from Asian to Moroccan to European. The views over the waters of the resort are amazing. Drinking a cocktail in the “tent” was lovely (try the tobacco amber cocktail). Staff remembers what you prefer at breakfast or the kind of cocktail you had the day before. The concierge can be reached by whatsapp. Mehdi is a great guy who takes care that everything runs smoothly (arranging fast track at the airport, informing and advising on how late to leave to be on time at the airport, arranging a taxi to wherever you want, booking a restaurant in town, whatever you can think of). The villas are an oasis with their private pool, sunbeds, daybed, out door shower. The bathroom has a steambath and the rooms are clean (we saw the staff taking the carpets from the villa to clean them too). Everting is spotless and the housekeeping left us a bouquet of roses. As a loyal guest and fan of MO we were surprised with a big bottle of Veuve Cliquot Champagne in the room upon arrival. The poolboys are very helpful, bringing fresh lemonade and water and when beds were reserved by guests (quite an annoying habbit), they make one free for you. On our flight home we discussed what would make this Mandarin Oriental even better, but nothing popped up in our minds. Sincerely one of the very best Mandarin Oriental hotels we have visited so far. 10 out of 10!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Autre at Mandarin Oriental, Marrakech
Responded Apr 20, 2024
Dear Ramon, What a pleasure to read this wonderful review which left us absolutely speechless. We are delighted to read that you appreciated our service and facilities and had a great stay at our resort. We are extremely happy we could provide so much pleasure in all aspects of your stay. I would like to thank you personally for your very kind comment and especially for taking the time to give us your impressions. I am very pleased that our hotel and our service made such a good impression on you. Our service excellence is our main concern and the feedback from our guests helps us to maintain our level of service quality and to offer them an unforgettable stay. Your compliments are our greatest reward. Our team will definitely be happy and thrilled to read your compliments , and especially all the people mentioned in your comment. We hope that in future visits you’ll have an opportunity to try more of facilities we offer. If there are any specific areas where we can improve upon during your next visit, please do let us know as your feedback is always welcome. Warm Regards. Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
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There's something about the layout and symmetry of this magical resort that instantly begets a sense of calm. You can find peace here. You can also find an excellent party here, if that's what you're after. The choice is yours.
The architecture and style is 'modern Morocco' and with a pure, harmonious vibe. The villas, each set around a ridiculously stunning private pool, are faultless. The bathrooms are ginormous, the living areas are chic and cozy and the bedrooms and beds are divine. And that's just the indoors. The outside living areas are Insta-perfect and hard to beat. You could easily spend a decadent few days here without ever leaving your villa.
If you do decide to venture beyond room service (which can set up a traditional BBQ at your villa should you desire), the pool-side restaurant serves an excellent lunch, based on fresh produce and tasty yet light cuisine (not counting the brilliant burger). At night, LingLing is a favored Marrakech nightspot, famous for its DJ, cocktails and Asian cuisine.
The service is all Moroccan smiles and heartfelt hospitality, and the views of the Atlas in the distance are magical. Oh - and did I mention the spa? INCREDIBLE. Some of the best treatments I've ever had. And the gym is something else. Everything you need to work off the couscous, in a wonderfully zen environment.
LOVE.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Autre at Mandarin Oriental, Marrakech
Responded Sep 15, 2023
Dear Pepitas Style Life, What a pleasure to read this wonderful review which left us absolutely speechless. We are delighted to read that you appreciated our service and facilities and had a great stay at our resort. We are extremely happy we could provide so much pleasure in all aspects of your stay. I would like to thank you personally for your very kind comment and especially for taking the time to give us your impressions. I am very pleased that our hotel and our service made such a good impression on you. Our service excellence is our main concern and the feedback from our guests helps us to maintain our level of service quality and to offer them an unforgettable stay. Your compliments are our greatest reward. Our team will definitely be happy and thrilled to read your compliments. We hope that in future visits you’ll have an opportunity to try more of facilities we offer. If there are any specific areas where we can improve upon during your next visit, please do let us know as your feedback is always welcome. Warm Regards Marcel Thoma General Manager Mandarin Oriental, Marrakech.
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A paradise, a haven of peace. All under the service of an exceptional butler of absolute kindness. I went alone with my daughter and he did everything to ensure that we didn't miss anything, from the sterilizer to the small tent to the buoys, lots of little touches that made our getaway unforgettable. THANKS !
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A dream has come true at the Mandarin Oriental in Marrakech. As soon as you enter the beautiful lobby you feel like you are in a dream from 1001 nights. The reception by the director and staff was very personal, we were impressed by how professionally our butler Redwan checked us in with champagne, and we were offered an upgrade to a 2 bedroom villa. The subsequent drive to our villa took us through the colorful, very well-kept garden. A big surprise awaited us, perfectly staged by our butler, a great cake and rose hearts everywhere in the villa for our wedding anniversary. The villas all have a heated indoor pool and whirlpool, a fireplace room (very romantic), kitchen and extra lounge. The floors are heated and a hammam is built into the bathroom. The entire furnishings are of a very high standard and leave nothing to be desired. The very friendly and competent staff in all areas deserve special mention. Breakfast was excellent, very quiet thanks to menu ordering. Brunch is also recommended, good selection and tasty. We will definitely come back.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Alles hervorragend, keine Mängel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived we were very pleasantly surprised to have been upgraded to a villa. When booking, I specified that we were taking this trip for my husband's birthday. The staff took great care, very smiling and pleasant, my husband was spoiled (cake for breakfast, cake in the evening and decorated villa). The place is magnificent, decorated with great taste in the style of the country, the gardens are absolutely beautiful, in short a very appreciated stay. We had a butler (Samad) who organized our days according to our wishes. He took care of all the reservations, made suggestions very adapted to our needs and I really appreciated this sensitivity! The only downside would be the nearby airport because depending on the wind the planes pass very low above our heads. I also felt a relief to have been upgraded to a villa because if we had had the suite planned above the restaurants then the music, especially in the evening, would have been omnipresent and certainly I would have asked to be moved.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Try to get a suite not on top of the restaurants !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic luxury hotel in Marrakesh. We spent a completely relaxing 4 nights here in a pool villa. Wow, such an impressive villa! So many seating areas around the pool to relax. It was very private and you really felt like you were in a paradise of your own.
The private pool isn’t heated which does put you off getting in at times, but there is also a jacuzzi which is heated so we spent some time in there too.
We had a butler on hand who we could contact via WhatsApp for anything we needed. Nothing was too much trouble.
Housekeeping were fab and they even remembered when we told them we supported Liverpool & they put a special surprise out for us when we had won a match.
We couldn’t fault any of the food. We went to Ling Ling twice because we couldn’t get enough of the crispy duck.
The only downside is that the room and resort is so lovely, you don’t ever want to leave!!
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:If you’re keen to sightsee, consider booking a duel centre holiday and stay in a Riad some of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental, Marrakech, Autre at Mandarin Oriental, Marrakech
Responded Mar 21, 2024
Dear David, The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Marrakech. We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moments count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time. All our team would be delighted to read that you have enjoyed every aspect of all that we offer to our guest. We will be delighted to welcome you again for another memorable experience in our "little paradise". Alain-Thomas Brière General Manager Mandarin Oriental, Marrakech.
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Dear Cleveleys,
Thank you for choosing the Mandarin Oriental, Marrakech.
We would be honoured to have you with us for a unique experience.
You can book a Day Pass and enjoy some of the facilities of our resort.
We look forward to having you with us in our little paradise.
Hi
Ramadan does have its challenges for a Western traveller but it also has lots of charm. The weather will be perfect in May and most attractions will be business as usual. Alcohol is served at all hotels during Ramadan.
There are more places to choose from in the Marrakech area.
PRICE RANGE
C$1,983 - C$2,973 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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