I spent a night in this hotel , In the beginning I thought its a good choice and good place since it has a nice view by the beach , actually the service was good but at night I couldn’t sleep due to loud music coming from the lounge or the event room since they rent it for wedding parties. The next morning I complaint to the front office about it and all they said is sorry sir. NOT going to recommend to anyone who wishes to have good night sleep in that hotel. Sidi
After being in Morocco for 2 1/2 weeks, this hotel was the perfect way to say goodbye. The location was perfect-easy walk to the medina. The staff was very accommodating - many in our group had to get to the airport early in the morning so the kitchen staff provided us with an early breakfast. One of the desk staff brought some of us to an excellent restaurant around the corner. For a late lunch when we checked in. We never would have found it. The bed was soooo comfortable and the room was clean. Everything worked which wasn’t the case in many of the places we stayed.
It is supposed to be “one of the better” hotels of Tanger, but doesn’t live up to that standard at all. The most annoying: they don’t even have a functioning wifi service. Your devices will disconnect at random, after which a manual re-registration is required. Most of the time you will not be aware of the lost connection, which will mean that you will blow through your roaming data and incur extra costs. I returned to my room at 16:30, to find it had not been serviced yet. The bed was not made, towels not replaced etc. After adjourning to the Piano Bar, where I found myself with just two other guests, and three (!) staff behind the bar, I discovered that it is possible to have to wait for nearly 20 minutes before being served. Staff was gossiping together instead of helping customers... Over all, my impression of this hotel is terrible. Staff is not helpful, service is bad and doing some work is impossible because you can’t properly use the internet.…
It’s not my first time in Solazure. Being from Gibraltar we come quite a bit and always reside here. Minus the time it takes to check in which is usually long, hotel is ok. Pianist Bar - BEWARE!!!!!! - THE MEN BAR STAFF ARE ALL CON ARTISTS AND TRY TO RIP YOU OFF!! Would not expect this inside the hotel! If you’re not going to use the bar - everything else is decent. HIGHLY RECOMMENDED TO WATCH YOURSELF. GUEST RELATIONS Lady was lovely and understanding when we told her about the issue. Next day the bar staff were in shame except a few who were still arrogant and rude. If you can go elsewhere, do it!!
Had a brilliant stay, cannot fault hotel, it was clean the hotel is modern and the service friendly, in a good location and very close from the train station served with a great breakfast buffet , international and Moroccan restaurants different food choices. The reception staff were very lovely and always smiling since our check-in in hotel to our last day of staying, everyone there was very friendly starting from the guest relation to the front desk manager they all seemed to genuinely care Will be back in 1 near future !!