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Dar es Salaam Serena Hotel

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Traveller (281)
Room & Suite (73)
Dining (44)
Overview
  • Excellent26%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Airport Transportation
Family Rooms
5 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
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Traveller rating
159
281
120
23
11
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159
281
120
23
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All reviewsexecutive floorbuffet restaurantbusiness districtstar hotelroom servicebusiness hotelswimming poolmain restaurantbusiness tripan upgradeprawnseast africacomfortable stayrooms are spaciouscleaning staffstayed here for one nightenjoyed my stay
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141 - 145 of 594 reviews
Reviewed 25 August 2016

Friendly staff and a lovely pool. Hotel has nearly completed its renovations which will give it a great entrance area and improvements at the pool. I enjoyed sitting out having breakfast overlooking the gardens.More

Thank criskros
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 27 August 2016

We are delighted that you enjoyed your stay, thank you for your comments. Good news!, we have opened our new lobby and coffee shop and feedback is great. I look forward to welcoming you to our newly renovated areas of the hotel. Next to open...More

Reviewed 24 August 2016

I spent two nights at this first class property in downtown Dar es Salaam. The staff is very friendly, and very professional. The rooms are fine, not extra fancy but very functional, the bathrooms have Elemis toiletries and the housekeeping service is efficient. The staff...More

Thank Derek H
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 27 August 2016

Thank you for your positive feedback. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to our newly renovated areas of the hotel. We opened our new lobby and coffee shop yesterday and we have already started...More

Reviewed 17 August 2016

If you in Dar for a meeting for a day and a night and need a comfortable bed and friendly service this is the place to stay. Pricey. Used to have a great old charm to it. Undergoing renovations so not sure how that is...More

Thank Cruz1968
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 27 August 2016

Thank you for your comments. I am delighted to inform you that our new entrance, lobby and coffee shop opened yesterday and all areas are looking stunning. I am confident you will enjoy the new facilities and we look forward to your comments on your...More

Reviewed 17 August 2016

Arrived late in the afternoon for a single night's stay. We were welcomed with cold drinks and very attentive staff. The girl in the Bureau de Change was extremely helpful. We had dinner on the terrace which was superb (jumbo prawns the size of small...More

Thank Neilt01
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 27 August 2016

Thank you for your delightfully positive feedback which is appreciated. We hope to see you back soon to experience our "newly refurbished areas of the hotel". Kind regards, Rahim

Reviewed 16 August 2016 via mobile

On arrival we felt very comfortable when we saw that our car was going through security screening. Then again we had to go through security at the vestibule. The hotel was very comfortable and the breakfast was incredible. The hotel is planning an expansion which...More

Thank Ali K
Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 27 August 2016

Thank you for your positive feedback. We have further enhanced security checks at our new lobby which is now open and looking great. We now embark on our next phase of our renovation which is the restaurant, terraces and bar. The new Maisha health club...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Outdoor pool
Details
Price range
US$224 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$224 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (281)
Room & Suite (73)
Dining (44)
Pool & Beach (18)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Hassan H
8 September 2017|
AnswerShow all 3 answers
Response from Ajei2000 | Reviewed this property |
The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
1
Vote
PapaTosin
27 January 2017|
AnswerShow all 6 answers
Response from Sandip B | Reviewed this property |
The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
1
Vote
craig m
14 August 2016|
Answer
Response from ewottermann | Reviewed this property |
Yes
0
Votes
Room Tips
"6th and 7th floor, pool facing"
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"even number rooms face the sea.."
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"Ask for a room with a golf course view otherwise you will be looking over the carpark"
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"no clue..."
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