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    Dar es Salaam Serena Hotel

    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
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    2017-09-03 2017-09-04
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    US$212US$294
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    Traveller (246)
    Room & Suite (59)
    Dining (43)
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    Overview
    • Excellent25%
    • Very good52%
    • Average19%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Dar es Salaam Serena Hotel
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    Tanzanite Executive Suites
    658 reviews
    #10 of 96 hotels in Dar es Salaam
     
    Protea Hotel by Marriott Dar es Salaam Courtyard
    387 reviews
    #3 of 96 hotels in Dar es Salaam
     
    Hyatt Regency Dar es Salaam, The Kilimanjaro
    683 reviews
    #1 of 96 hotels in Dar es Salaam
     
    Southern Sun Dar es Salaam
    681 reviews
    #2 of 96 hotels in Dar es Salaam
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (633)
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    There are newer reviews for Dar es Salaam Serena Hotel
    See the most recent reviews

    151 - 155 of 552 reviews

    Reviewed 16 November 2015

    Good rooms and amenities, the food is very good . Let down by staff attitude, blatantly asking for tips and handouts, which is embarrassing. There is also a scheme involving unregistered taxis operated by friends of staff, the price changes on the way to your...More

    Thank Gynocius
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Gynocious, Thank you for taking time to review our hotel and we are delighted to note that you enjoyed your stay. I would like to sincerely apologize for the behavior of some of our staff and their "taxi friends" and rest assured that every...More

    Reviewed 12 November 2015

    I wrote a 1st review last year and my experience was ruined by a very poor management during my check in... This kind of incident can really ruin your entire experience. So, this year I gave Serena another chance... I spent 5 days at the...More

    Thank Raphael T
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Raphael T, Thank you very much and for taking the time to share your most wonderful and detailed experience with us but most importantly for giving us a second opportunity to make things right! We constantly strive to meet and exceed our guests expectations...More

    Reviewed 11 November 2015 via mobile

    This Serena is located in the CBD but you do not feel the hustle and bustle when inside. The rooms are well kept, clean and up to the high Serena standard. There are three choice restaurants to pick from with different cuisines and the staff...More

    Thank Anthony N
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015

    Dear Anthony N, Thank you for taking time to review our hotel. We are delighted that you enjoyed your stay with us and your comments have been shared with all the staff! Our aim to is meet and exceed our guests expectations; and we are...More

    Reviewed 11 November 2015

    We waited over an hour for a sandwich in the restaurant. They double charged us for a bottle of wine. It took four staff 15 minutes to try and use the credit card reader. Do not walk outside at night. Do not walk by yourself...More

    1  Thank Ranger93433
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 18 November 2015

    Dear Ranger93433, Thank you for taking the time to review our Hotel. I am sorry that your experience did not fully meet your expectations and for that, please allow me to express my sincerest apologies. We continuously strive to meet and exceed our guests needs...More

    Reviewed 9 November 2015

    This otel well placed at the center of the Dar es Salaam,rooms are clean,restorants i can recomend you ,you can discover all kind of food specialities,front desk people are very friendly and helpfull,More

    Thank Nüvit B
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 January 2016

    Dear Nüvit, Thank you for taking time to review our hotel. We are delighted that you enjoyed your stay with us and your comments have been shared with all the staff. We continuously strive to meet and exceed our guests expectations and we are pleased...More

    Tanzanite Executive Suites
    658 reviews
    #10 of 96 hotels in Dar es Salaam
     
    Protea Hotel by Marriott Dar es Salaam Courtyard
    387 reviews
    #3 of 96 hotels in Dar es Salaam
     
    Hyatt Regency Dar es Salaam, The Kilimanjaro
    683 reviews
    #1 of 96 hotels in Dar es Salaam
     
    Southern Sun Dar es Salaam
    681 reviews
    #2 of 96 hotels in Dar es Salaam
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$196 - US$375 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Dar es Salaam
    • #10 Business Hotel in Dar es Salaam
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Expedia, Travelocity, Hotels.com, TravelClick, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Dar es Salaam Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Tanzania >
    • Dar Es Salaam Region >
    • Dar es Salaam
    • Also Known As
    • mövenpick Dar Es Salaam ,
    • Dar Es Salaam mövenpick
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    Traveller (246)
    Room & Suite (59)
    Dining (43)
    Pool & Beach (17)
    Hotel & Grounds (142)
    Business Centre & Event Rooms (7)
    Bathroom (6)
    Nearby
    Tanzanite Executive Suites
    658 reviews
    .93 km away
     
    Hyatt Regency Dar es Salaam, The Kilimanjaro
    683 reviews
    .89 km away
     
    Protea Hotel by Marriott Dar es Salaam Courtyard
    387 reviews
    1.35 km away
     
    Southern Sun Dar es Salaam
    681 reviews
    .64 km away
     
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    Ask a question
    Questions & Answers
    PapaTosin
    27 January 2017|
    AnswerShow all 6 answers
    Response from Sandip B | Reviewed this property |
    The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
    1
    Vote
    craig m
    14 August 2016|
    Answer
    Response from ewottermann | Reviewed this property |
    Yes
    0
    Votes
    craig m
    14 August 2016|
    AnswerShow all 4 answers
    Response from Anas W | Reviewed this property |
    Yes they do.
    0
    Votes
    Room Tips
    "Overlooking the garden/pool"
    Read review
    "Rooms on the 6th floor have the best views of the ocean and the city"
    Read review
    "Go for either garden or ocean view rooms on the upper floors"
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    "Ask for a room at a higher up floor with view towards the golf course, gymkhana and ocean ... never..."
    Read review
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