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Monomotapa Hotel- Legacy

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281 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Victoria Falls
Reviewed 26 October 2016

Stayed at the Monomotapa Hotel-Legacy early September and was impressed with the changes there. The last time i stayed at this hotel, it was under the Crowne Plaza brand and this time around it was with the Legacy stable. I was allocated a king size bed room on the 12floor with wonderful views of the Harare Gardens. The bed was...

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Helpful?
Thank Gee66
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Gee66 Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel. We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We really do appreciate your support, and we are delighted to have been of service and that you enjoyed your stay with us. We at Monomotapa work...

Fredericksburg, Virginia
Reviewed 18 October 2016 via mobile

I came by to schedule a business meeting in their bar and inquired about wifi access with three different people, one lady at Guest Reservation, then the front desk, and lastly with the Business Center upstairs. I was told once I purchase something in the cafe I would be given a code. When I requested a wifi code with my...

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Helpful?
Thank Aneesah A
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Aneesah A Thank for your feedback as it allows us to improve in areas of dissatisfaction. However we wish to inform you that our WiFi is available for our in-house guest and those that will not be staying with us can use our business center on the 1st floor. We apologise for the inconvenience that was caused by miscommunication...

Harare, Zimbabwe
Reviewed 11 October 2016

Just like the Munhumutapa kingdom which was coined Monomotapa, there is a wealth of experience offered by this Legacy hotel formerly Crowne Plaza. Sipping from Top deck bar, dining at Parkview restaurant or function in the Great Indaba conference exposes you to an experience of a life time. Northern rooms facing Harare garden has better views. Bustling and hustling of...

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Helpful?
Thank John C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear John C Thank you for your positive feedback, we really appreciate it. We at Monomotapa work to ensure that all our guests are happy throughout their stay. We are a 4 star hotel but we try by all means to operate as a 5 star hotel. We are happy that you liked the hospitality. We look forward to hosting...

Reviewed 8 October 2016 via mobile

An excellent hotel here.The ambience is colonial and lovely.The rooms are comfortable specialy the bed.The toiletries are very good.The restaurant food is excellent. The breakfast is good the service is excellent. The reception staff excellent.

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Helpful?
Thank SE s
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear SE s The management and team at Monomotapa would like to thank you for taking the time to review us online. We highly appreciate your positive feedback, it gives us great pleasure to know that we are meeting our guests' expectations. We look forward to your next visit.

Nairobi, Kenya
Reviewed 1 October 2016

The location close to Harare Gardens can be problematic if there is a musical show in that venue and one is trying to sleep. Overall it's a good hotel. Definitely need to improve on separating smoking guests from non smoking guests

Review collected in partnership with this hotel
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Thank 141tendais
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear 141tendais Thank you for taking the time to give us your feedback. We sincerely apologize for the inconvenience caused by the noise that was coming from Harare Gardens as well as the smell of smoke in the non-smoking rooms. We genuinely regret the inconvenience caused to you because of this. We always strive to provide the best service to...

Nairobi, Kenya
Reviewed 25 September 2016 via mobile

Stayed for a month. Nice place, very polite staff always happy to help. The rooms and elevator could use a facelift. Meals were ok, loved the chef's burgers. Good place to stay for Business, would stay there again.

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Thank showrun
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear showrun Thank you for taking the time to give us your feedback regarding your recent stay with us. We really appreciate your positive words. We are happy that you liked the service you received from our hotel staff, it is our duty to make our guests comfortable throughout their stay. However we have taken note of the issues you...

Bulawayo, Zimbabwe
Reviewed 13 September 2016

Generaly the ambiance in the hotel is nice and inviting, being greeted by smiles from the reception. The hotel is situated in a less noisy part of town with a park next it, giving it a great view and fresh air for your breakfast. The view at night from the hotel is just excellent especially from the upper floors(tip:try the...

Review collected in partnership with this hotel
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Thank Z3621TUbriand
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Z3621TUbriand Thank you for choosing to stay with us at Monomotapa Hotel.We are pleased that we were able to exceed your expectations, as we continuously strive to maintain the standards of our hotel.We thank you for your support and look forward to hosting you again on your next visit to Harare.

Reviewed 11 September 2016 via mobile

Very comfortable. Clean room and bathroom and good selection of channels on the Telly, and good wifi connection. The breakfast is brilliant, and a public park nearby for a stroll. I highly recommend it

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Thank Thembani M
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Thembani M Thank you for your feedback on your recent stay with us.We really appreciate your positive words,we are happy to know that we met your expectations whilst staying with us.Thank you once again for your recommendation and we look forward to hosting you again soon.

Bulawayo, Zimbabwe
Reviewed 7 September 2016

Service was excellent I liked the room layout was just good. It was neat and well packed. I did not like going so many floors up the hotel The breakfast was just excellent and there was quite a wide range of options

Review collected in partnership with this hotel
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Thank Isau G
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Isau G Thank you for choosing to stay with us and for sharing your accommodation experience with us. We are pleased to know that you found our breakfast excellent. However we have noted that you did not like rooms on the upper floors, we kindly ask you to inform our reception on your next visit. Once again we thank...

Windhoek, Namibia
Reviewed 31 August 2016

The service was excellent and staff of business service were very helpful in setting up my Skype. The environment at hotel was so great. The bat lounge was so great and came to experience it just at the lat night.

Review collected in partnership with this hotel
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Thank odilloutsilek
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear odilloutsilek Thank you for choosing to stay with us at Monomotapa Hotel.We are happy that you liked our accommodation as well as the service you received in the business center ,it is our duty to make our guests comfortable throughout their stay. We look forward to hosting you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax. ... more   less 

Additional Information about Monomotapa Hotel- Legacy

Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe (Formerly Crowne Plaza Hotels Harare - Monomotapa)
Region: Zimbabwe > Harare Province > Harare
Price Range: $155 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monomotapa Hotel- Legacy 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Harare
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Questions & Answers

Here's what travellers have asked, with answers from Monomotapa Hotel- Legacy staff and other travellers.
5 questions
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Questions? Get answers from Monomotapa Hotel- Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floor”
 of 5 bubbles Niting09, 8 Mar 2017 | Read review
“All the rooms are very nice,for a family I would recommend room 703 for a test of quality.”
 of 5 bubbles tsumbawest, 28 Feb 2017 | Read review
“view is from higher floors.. all have a view.. mid of passage would have a better view.”
 of 5 bubbles nicolette2108, 27 Feb 2017 | Read review
“Best views”
 of 5 bubbles carolcZ3531MM, 27 Feb 2017 | Read review
“fantastic.”
 of 5 bubbles langtonm2017, 13 Feb 2017 | Read review
5 of 5