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Rainbow Towers Hotel

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200 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

Spent a night (4th April 2017) to celebrate our 5th wedding anniversary with my wife. Was on 11th floor. The room was so noisy we could hear conversation from the next room. The noisy from next room became so unbearable we had to contact Customer Service desk to intervene. The conversations died down a bit but we still were not...

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Helpful?
1Thank dchars9
Michael L, Manager at Rainbow Towers Hotel, responded to this review

Refreshing day, On behalf of Rainbow Towers Hotel, I would like to thank you for choosing to celebrate your 5th Anniversary at our Hotel. I would also like to thank you for caring enough to share your feedback with us. The areas that you highlighted for rectification and improvement have been noted and the Hotel is already looking into these...

Beitbridge, Zimbabwe
Reviewed 3 weeks ago

Excellent stay. Enjoyed every moment. Service was excellent. Staff was friendly and helpful. Car park was safe and secure. I strongly reccomend anyone who wishes to enjoy their stay in Harare to go to Rainbow Towers. Transport into and around town is readily available. Great food and service

Review collected in partnership with this hotel
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Helpful?
Thank ayandamoyo
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day to you!! Thank you for making Rainbow Towers Hotel your preferred Hotel in Harare and for your kind review on Trip Advisor. Your review, which has be shared with all at Rainbow Towers will certainly go a long way in inspiring all the Associates whom you describe as "friendly and helpful" to maintain the refreshing smiles and superior...

Bulawayo, Zimbabwe
Reviewed 4 weeks ago

Executive rooms excellent 15th Floor Breakfast exquisite Staff courteous and friendly Room Service reliable Plenty of side rooms for business chats Excellent security and fabulous spaces around and inside the hotel

Review collected in partnership with this hotel
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Helpful?
Thank ndabezinhled
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day, My team and I would like to thank you for your continued patronage as well as for your generous review on trip advisor. It is indeed always a pleasure hosting you on each and every one of your visits and we appreciate the support that you have given us over the years. Thank you for making Rainbow Towers...

Harare, Zimbabwe
Reviewed 4 weeks ago

The hotel is need of a proper revamp for it to return to its former glory as premier hotel in Harare. It is extremely disappointing that shoddy workmanship has been allowed for recent revamp. Quality of material used is shocking! The only saving grace is the excellent food,

Review collected in partnership with this hotel
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Helpful?
Thank jackmH64RB
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day, On behalf of Rainbow Towers Hotel I would like to thank you for choosing to stay with us and for your much valued feedback which directs us positively in our continuous endeavor to deliver refreshing guest experiences. Management has taken note and is already looking into the concerns raised in your feedback. If there are any areas found...

Zimbabwe
Reviewed 5 weeks ago

Have been to this facility on a number of occasions on business. Am always impressed by their friendly staff, spacious rooms and of course the food- harvest garden restaurant, the best food ever, and excellent staff. Guest relations team was great. Rooms are excellent, spacious and neat, but I would recommend the top floors, they have better comfortable beds.location is...

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Helpful?
Thank ropadee
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day!! The Rainbow Towers team would like to thank you for your continued patronage and for taking time to review our Hotel on Trip Advisor. It is our foremost objective to consistently deliver exceptional service to our guests and we are extremely happy to note that with each of your visits we continue to impress you with our “friendly...

Nairobi, Kenya
Reviewed 9 March 2017 via mobile

This was my second visit to the former Sheraton hotel,nothing much has changed since the last time i was there. Good food and as always lovely and friendly staff. I had a very good time and the staff were always there if something was amiss. I will truely go back.

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Helpful?
Thank Abubakar M
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day to you!! On behalf of Rainbow Towers Hotel, I would like to thank you for your continued patronage and for your generous rating of our Hotel on trip Advisor. It was indeed a pleasure hosting you and we are delighted that you enjoyed your stay with us , particularly the “good food” and the “friendly staff. We certainly...

Reviewed 13 February 2017 via mobile

Certainly one of the better hotels in Harare. Room was deluxe and very neat, spacious. Internet very good. Buffet dinner and breakfast was satisfactory and could be better. My bed was very hard - could not enjoy my sleep. But compared to the rest of hotels, I would stay at this hotel again

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Helpful?
Thank Mari G
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day to you! Thank you for choosing to stay with us and for taking time to review our Hotel. It was indeed a pleasure hosting you at Rainbow Towers Hotel and we are pleased to hear that you liked our rooms which you found to be “neat and spacious”. We take note that you found our bed to be...

Hong Kong, China
Reviewed 14 January 2017

Well, I could imagine its glory at some time in the past (I was told it was Sheraton before) as the parking space and garden in front of the hotel were large and nice. There was a casino too although we did not have time to pay a visit. We checked in lately after 11pm and the experience was bad...

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Helpful?
Thank MissHK2009
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Refreshing day to you!! Thank you for choosing to stay with us and for sharing your feedback with us regarding this particular stay. Your valuable feedback will certainly assist us in our continuous endeavor to improve our product and deliver refreshing guest experience. As such we have taken serious note of the areas requiring improvement and we will do our...

London, United Kingdom
Reviewed 20 December 2016 via mobile

My previous stay at the Rainbow Towers was not good and am pleased to say this time there was great improvement especially at reception.I was not asked to produce a printed proof of booking as happened before (when I spent more than an hour at check in). The receptionist - Grace was very efficient even later on when I required...

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Helpful?
Thank Madhumbe
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Compliments of the New year!! On behalf of Rainbow Towers Hotel, thank you for your continued patronage and for taking time to review our Hotel. We are pleased to hear that you experienced a “great” improvement from your previous stay; we always strive for continual improvement. Your feedback will go a long way in inspiring “Grace” and all the other...

Harare Province, Zimbabwe
Reviewed 20 December 2016 via mobile

Great Stay, Clean Rooms,Convenient everything is right at the hotel, spa,salon,bar and variety of restaurants.The elevators are a bit slow but overally excellent services. Good food served at all the restaurants ,lots of choices on the menu located close to the CBD

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Helpful?
Thank ChristyNhete
RTH General Man... T, General Manager at Rainbow Towers Hotel, responded to this review

Compliments of the New Year!! Thank you for choosing to stay with us and for your generous review of our Hotel. It was indeed a pleasure hosting you and we look forward to your return visit to Harare and to Rainbow Towers Hotel. You would be pleased to hear that the elevator situation which was an area of concern during...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 5-Star Rainbow Towers Hotel and Conference Centre is the premier choice in Harare, Zimbabwe's sunshine capital city, for major business and social events. It is located on the fringe of the vibrant city centre and regally set in spacious landscaped gardens.The 304-room Hotel, formerly Sheraton Harare, opened in 1985 and regularly hosts Heads-of-State and many other VIPs of distinction. The main auditorium holds 4,500 people for a state-of-the-art conference or live show and the whole complex has a plethora of ancillary conference, exhibition and other multi-purpose function rooms. ... more   less 

Additional Information about Rainbow Towers Hotel

Address: 1 Pennefather Avenue | Samora Machel Avenue West, Harare, Zimbabwe (Formerly Sheraton Harare)
Region: Zimbabwe > Harare Province > Harare
Price Range: $126 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rainbow Towers Hotel 4.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Rainbow Towers Hotel Harare
Rainbow Hotel Harare
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Questions & Answers

Questions? Get answers from Rainbow Towers Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can ask for room with good view but its not guaranteed”
dchars9, 10 Apr 2017 | Read review
“Executive rooms could be discounted for frequent patrons/guests”
ndabezinhled, 24 Mar 2017 | Read review
“higher floors have spacious rooms and excellent beds”
ropadee, 21 Mar 2017 | Read review
“Upper rooms offer a good view of the city and surrounding suburbs.”
118solomonm, 15 Sep 2016 | Read review
“Cannot really comment on the rooms as I was not privileged to have the experience.”
LilianD73, 7 Sep 2016 | Read review
5 of 5