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Elephant Hills Resort

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Traveller (415)
Room & Suite (91)
Pool & Beach (36)
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Overview
  • Excellent37%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“tennis courts”(8 reviews)
“zambezi river”(44 reviews)
“every hour”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (701)
There are newer reviews for Elephant Hills Resort
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Traveller rating
248
257
91
22
6
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248
257
91
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All reviewstennis courtszambezi riverevery hourmonkeys and baboonshotel is situatedenjoyed my stayshuttle servicethe air conditioningfree shuttlesunset cruisehelicopter ridemosquito netnational parkconferencegroundstownbalcony
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151 - 155 of 624 reviews
Reviewed 12 May 2017

This still remains an excellent place to stay. The food was great and the choice very wide. Impressed by one of your waiters who could converse in Chinese which I thought was a positive investment. I am still happy to come back!More

Review collected in partnership with this hotel
Thank 541sylvesterb
Response from NKO M, Manager at Elephant Hills ResortResponded 2 June 2017

Dear 541sylvesterb Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, such feedback gives us pride in our most valuable asset,...More

Reviewed 11 May 2017 via mobile

We didn't love this resort but we certainly didn't hate it! On arrival we were very impressed with the refreshing towel and fruit juice. The staff were also very welcoming and efficient. Our room was located on the 6th floor so we had fantastic views...More

Thank patriciadrew28
Response from NKO M, Manager at Elephant Hills ResortResponded 2 June 2017

Dear patriciadrew28 Thank you for the review of your stay with us. . We are glad that you liked our hospitality and the lovely view from your room.However we receive with regret your comments regarding your room and food experience.Please accept our apologies for the...More

Reviewed 11 May 2017

The banqueting office is good in organizing academic conferences. They warmly assist organizers in preparation and management of conferences to resounding success levels. Their conference as well as accommodation facilities and restaurant services thrilled our delegates! Yes, they are very good.More

Review collected in partnership with this hotel
1  Thank dnjerere
Response from NKO M, Manager at Elephant Hills ResortResponded 2 June 2017

Dear dnjerere Thank you for staying with us and for sharing your experience during your stay. We are glad that you found our banqueting services to be of quality.Compliments about our staff with reference to the banqueting team are well appreciated. We look forward to...More

Reviewed 8 May 2017

This hotel is in a fabulous location close to Victoria Falls. The hotel has a good shuttle bus service between the hotel, town and the Falls which runs on the hour. All the staff, whether housekeeping, reception or restaurant, were extremely friendly, helpful, informative and...More

Review collected in partnership with this hotel
Thank Christine L
Response from NKO M, Manager at Elephant Hills ResortResponded 2 June 2017

Dear Christine L Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, such feedback gives us pride in our most valuable...More

Reviewed 8 May 2017

Rooms need renovations and management needs a lesson in ownership of issues. Stay somewhere else untold these change. We only had one night left before they finally gave us a room that had the key card lock working. The first two nights, we had to...More

Review collected in partnership with this hotel
3  Thank kris507
Response from NKO M, Manager at Elephant Hills ResortResponded 2 June 2017

Dear kris507 Thank you for the review of your stay with us. We are pleased to know that you enjoyed your stay with us. However we receive with regret your comments regarding your room key card lock and false promises from our staff. Please accept...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$180 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$180 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
#9 Luxury Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (415)
Room & Suite (91)
Pool & Beach (36)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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여 최
7 February 2018|
AnswerShow all 4 answers
Response from LIR8 | Reviewed this property |
I know they have two beds in a room for sure, as I traveled with a friend and we had two beds. they probably will have a roll away or something to accomodate your needs. I would send an email to the hotel. The hotel is... More
0
Votes
nyflo915
2 January 2018|
AnswerShow all 2 answers
Response from Marjory1 | Reviewed this property |
Hi, Elephant Falls is a great hotel and there is a tours desk in the foyer. We had pre booked our tours with 'Shearwater Victoria Falls' and were very pleased with everything. A Shearwater rep is at the hotel on the Tours... More
0
Votes
Anneline G
12 October 2017|
AnswerShow all 3 answers
Response from Lynne S | Reviewed this property |
The problem with all inclusive is you might not be around for lunch or you may want to go out e.g. to the Boma or another restaurant as there are so many places to eat out it would be sad to limit your options.
1
Vote
Room Tips
"Room was large and comfortable but getting a bit tired it was disappointing that there were no rooms with..."
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"Service was perfect no dispute on it"
Read review
"Part of package so don't know room cost but food reasonable. It's a long walk to some rooms but all..."
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"Request for rooms facing the Zambezi River and Livingstone"
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