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Elephant Hills Resort

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507 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Reviewed 9 August 2015 via mobile

I stayed at elephant hills for 4 nights and I enjoyed every bit of it. Prompt service, good food, warm and excellent staffs who are always very helpful and we'll kept surroundings. It's not unusual to see monkeys, and other kind of wildlife roam the surrounding. If you like an early morning jog, you'll find a good route. I actually...

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2Thank rotimi o
Harare, Zimbabwe
Reviewed 2 August 2015

I enjoyed my stay at Elephant Hills Resort. It indeed is a resort for business and leisure! We travelled as a couple. We expected a clean and comfortable room for our three nights stay. We got more! Our room was underground, with access to the grounds. I would recommend you choose one like that if you have a few hours...

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Thank Anthony H
Montgomery, Texas
Reviewed 1 August 2015

Rooms were a big, views from balcony were beautiful, staff was super friendly and the activities desk was amazing. We were there for three days and were able to see so much. That was a good amount of time, but there was no rest for the weary.

Review collected in partnership with this hotel
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2Thank Lisa_Ginsel
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Lisa_Ginsel Thank you for the review of your stay with us. It is delightful to note that your experience with us was good and well enjoyed. Your comments are encouraging and will go a long way in motivating our team to do even better. We look forward to welcoming you back to the Elephant Hills Resort in the near...

london
Reviewed 20 July 2015

Hotel, transportation and Wheelchair Accessibility The Hotel is in need of an upgrade, in fact its more than 5 years overdue. There is a lot of ramps in the hotel for access although a lot of them is very steep and I needed assistance(of which there is an abundance of) on most of them. I wanted to visit the pool...

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Thank rikuslouw
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Rikuslouw Thank you for the review of your stay with us. On behalf of the management and staff of Elephant Hills Resort, I would like to acknowledge your concern regarding the wheelchair accessibility around the hotel. We would like to also apologise for the fact that our elevators were not operational at the time though this has since been...

Reviewed 20 July 2015

The hotel is a true historical grand lady being one of the older hotels. You can see the styling to be grand with older amenities such as a noisier air conditioner and adhoc working elevators. the room styling is nice but what makes the hotel great is the view of the falls and the bushveld in from of the hotel...

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Thank Anstruther B
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Anstruther B Thank you for the review of your stay with us. On behalf of the Elephant Hills Resort management and staff, I would like to express our gratitude for your feedback. It is however unfortunate that you found our pricing to be on the high side and this has been forwarded to the relevant authorities for consideration. I...

Johannesburg, South Africa
Reviewed 17 July 2015

Good and professional staff, atmosphere and location. Hotel has a great view from the room including a lot of animals seen. We really enjoyed our stay there and definitely we should come back soon. Due to time constrains, we were able to stay only1 night, but longer stay would be recommended.

Review collected in partnership with this hotel
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Thank Hiroshi N
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Hiroshi N Thank you for the review of your stay with us. We are delighted that you had a wonderful experience during your stay and it will certainly be a pleasure to welcome you back to the Elephant Hills Resort. Kind regards Trythings Mutyandasvika General Manager

Reviewed 16 July 2015

I stayed for 6 nights while participating in the Zambezi Cycle Challenge. The hotel has improved significantly since I last stayed there 3 years ago. Lovely staff who could not have been more welcoming, clean rooms with comfortable beds and wonderful breakfasts. The grounds of the hotel are fabulous with a great swimming pool area and a challenging golf course...

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Thank Rodney D
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Graeme D Thank you for the review of your stay with us. On behalf of the Elephant Hills Resort management and staff, I would like to express our gratitude for the wonderful comments you have shared with us. It is a delight to note that you found our grounds to your satisfaction. We look forward to hosting you again...

Harare, Zimbabwe
Reviewed 16 July 2015

There has been a market improvement since my last visit just over a year ago. The improvement is in all areas really - room cleanliness, responsiveness and helpfulness of staff and, the area I dreaded most, meals. I am not sure about the breakfast as I tend not to eat much of that, but the two main courses I had...

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Thank maSibs
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear maSibs Thank you for the review of your stay with us. Your comments are well appreciated as they motivate the team to perform better for the benefit of our valued guests. Be assured that your observations regarding the Wi-Fi have been taken into account for corrective action. Once again, thank you for your patronage and it will be a...

Bulawayo, Zimbabwe
Reviewed 16 July 2015

Having last been at the hotel 3 years ago, i was looking forward to a lovely peaceful weekend at the hotel. We arrived to a very warm welcome. Check-in was super efficient with very friendly staff and welcome drinks. However, we didn't like the room we initially got (it looked 'dirty' and smelt stale with a bed cover that needed...

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Thank Masche13
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear Mashel 13 Thank you for the review of your stay with us. On behalf of the management and staff of Elephant Hills Resort, I would like to express our sincere apologies for the experience you had with some of our staff during your stay with us, as this is not how we do business. We have taken note of...

Germantown, Maryland
Reviewed 12 July 2015

Stayed at Elephant Hills Resort to attend a meeting. Conference facilities were great for a 40-person meeting with much larger meetings concurrently. Staff were quite attentive to our needs. Rooms were large and comfortable. Air conditioning and ceiling fan assured ability to control room temperature. Bed was a little hard, but still slept well. Food seemed to be the same...

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Thank JP-in-MD
Trythings M, General Manager at Elephant Hills Resort, responded to this review

Dear JP-in-MD Thank you for the review of your stay with us. We are grateful for your detailed feedback as this will assist us on where we need to adjust and improve for the benefit of our valued guests. It is a delight to note that your experience with us was to your satisfaction and I would like to further...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $170 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotel.de and HRS so you can book your Elephant Hills Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Business Hotel in Victoria Falls
#6 Spa Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
#10 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
15 questions
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Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor have a picturesque view of the river and the Victoria Falls in the distance.”
 of 5 bubbles aaronm542014, 14 Feb 2017 | Read review
“The rooms with better view are the ones facing the river.”
 of 5 bubbles mossk689, 13 Feb 2017 | Read review
“Our room had a great view”
 of 5 bubbles boys2mengrouphome, 3 Feb 2017 | Read review
“Rooms facing the golf course are excellent”
 of 5 bubbles johnlapao, 25 Jan 2017 | Read review
“choose the ones on the upper floor which face the falls and Zambezi river”
 of 5 bubbles KevMaf007, 18 Jan 2017 | Read review
5 of 5