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The Victoria Falls Hotel

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2,178 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEW

When you step into the hotel you step back in time to the British Colonial era. The hotel is spacious, beautiful,  the grounds well manicured, the decor tastefully done, and the staff attentive.  The show and dinner buffet at the Jungle Junction was worth it. The formal dining experience at the Livingstone Room was an elegant affair but the food...

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Helpful?
Thank DesiGulliver
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017

If you are visiting Victoria Falls, this hotel is Fantastic. Has charm and art, the grounds are pristine Our room was fantastic, large with a beautiful view. They have a pianoist playing in the main area, he is wonderful. I would recommend this hotel to everyone.

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3Thank alicia p
About Hotel's Favourite Review
Management response:

Thank you for mentioning the pianist who does add to the ambiance of the hotel. We are pleased that you had a good experience.

Jerusalem, Israel
Reviewed 2 days ago NEW

This was the first time I have stayed at Zimbabwe side of the falls. This hotel is better than Avani on Zambian side, although here you have to pay to come to the falls. Old british style. Service is not perfect, and the rooms are unequal, but the pool is good, there is very picturesque performance of locals in the...

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Thank Zeituni
Atherstone, United Kingdom
Reviewed 4 days ago NEW

this hotel was truly amazing,our rooms were in the stables ,the courtyard was planted beautifull with bushes and flowers. this was my sort of hotel oldie worldly and modern .the food on the terrace the first night was not good but where we had breakfast you could see the mist coming off the falls and you could see the bridge.what...

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Thank kennethsimmons139
Brisbane, Australia
Reviewed 6 days ago NEW

What an amazing place to stay. This hotel is truly exceptional which magnificent views from the rear and the breakfast area. We found the room to be spacious and well presented. The whole hotel being well appointed. We can highly recommend the dining experience in the Livingstone room, truly exceptional with very attentive staff. The cost of eating here we...

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1Thank AnneandLes2017
Tampa, Florida
Reviewed 1 week ago via mobile

We can't say enough good things about The Victoria Falls Hotel! The attention to detail and kindness of the staff, especially Sindi and Coster, made our stay comfortable and memorable. The view from the back of the hotel (see attached photo) was stunning. We would definitely recommend this hotel to friends or family visiting the area.

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Thank hleisie
Management response:

Thank you for your pleasing review and recommendation as well as staff compliments that we will pass on.

York, United Kingdom
Reviewed 1 week ago

Arrived via Rail (Rovos Rail tour Dar es Salaam to CapeTown) Train stops just by the hotel having crossed the Zambezi bridge and the Zambia/Zimbabwe border. The rooms are large and spacious with air-con and other modern facilities but of an age gone by. Easy to see the old colonial influence. The staff are welcoming and the food/drinks of good...

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1Thank Brodders52
Management response:

Thank you for your review. Indeed arriving with Robos Rail on the doorstep of The Victoria Falls Hotel is a grand experience. We are delighted that you had a memorable stay.

Hong Kong, China
Reviewed 1 week ago via mobile

It is such a shame that this hotel has been miss managed and the greedy owners have not reinvested back in to the product and Staff There is a lack of training for the staff. The Team are hospitable and warm however there is a lack of discipline and technical skill to effectively run the hotel. The arrival flight pattern...

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1Thank Moonbah
Management response:

We thank you for your review and are concerned that you had a poor experience. Kindly email me so that you can give more details. Thank You. cwhite@meikles.com

Macau, China
Reviewed 1 week ago

Once you arrive at the hotel it transports you back to the bye gone era of Colonialism. the Hotel is over 100 years old situated close enough to Victoria Falls that you have clear views of the magnificent spray that rises high into the clouds as well as the bridge connecting Zimbabwe and Zambia. The guest rooms are small which...

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Thank TripMember021020162
Management response:

Thank you for your review and for highlighting that the hotel is indeed ,"the Grand Dame of the Victoria Falls."

Home Hill
Reviewed 1 week ago via mobile

A beautifully appointed hotel close enough to the Falls to see the spray rising high into the sky due to recent rains. Built in the early part of the last century, the hotel shows all the signs of British influence and is ideally situated to appreciate the magnificence of the Falls themselves. The rooms are well appointed and airy although...

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1Thank Home-Hill-Wanderer
Management response:

Thank you for your positive review and for highlighting your thoughts on the High Tea. It is something that management are working on.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For more than a century, The Victoria Falls Hotel has been the address of choice for Royal Families, statesmen, celebrities and discerning travellers as it occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the big 5 that roam freely less than 5kms away, the “Grande Dame” provides an experience like no other. Less than a ten minute walk away from the Victoria Falls Rainforest, this is one hotel that can truly claim to be unique.The Victoria Falls Hotel’s grand Edwardian architecture evokes the spirit of a bygone era. The courtyard and entrance completed in 1915, with flowering shrubs, palms and stately mango trees picturesquely reflected in the water lily ponds. The chic elegance of the marble floored reception area sets the tone for the style and sophistication synonymous with The Victoria Falls Hotel. Many a guest has marveled at the magnificent views seen from The Victoria Falls Hotel and the experience begins with the sun rising beneath the mist of one of the seven natural wonders of the world. Combining old-fashioned, traditional elegance with warm and welcoming decor, the main lounge provides a perfect backdrop for relaxing with friends, whilst the Bulawayo Room offers serenity and seclusion in surroundings of exceptional comfort and luxury. There’s a well-appointed curio shop specializing in colonial memorabilia. The Palm Lounge, bright and cool, is a quiet and secluded corner in which to relax, read or write. Throughout its many corridors and alcoves, the hotel’s long and fascinating history is depicted through photographs, posters and artistic impressions, reflecting the past glories of the empire. The quaint Chapel, built in 1929, has been the venue of many weddings and The Victoria Falls Hotel remains a favourite destination for honeymooners from around the world. Echoing its glorious past, The Victoria Falls Hotel’s traditional rooms and suites are truly a 5 star experience. Style and sophistication are trademarks of the hotel’s executive suites, which are luxuriously appointed with decor being warm, inviting and rich with tradition. Deluxe guest rooms are spacious, well-appointed and furnished in traditional Edwardian style with an "out of Africa" feel. All rooms are air-conditioned with every modern amenity including digital satellite television, direct dial telephone and a personal safe. Cast-iron, roll-top bath tubs in the stables wing rooms and suites turn the bathroom into a haven of sumptuous relaxation. All three restaurants have ideal locations, making dining around the hotel a memorable experience. Lavish buffets at the casual Jungle Junction restaurant are but one of the many choices for breakfast and dinner. Stanley’s Terrace is an excellent option for light meals throughout the day and is an absolute must for the infamous High Tea served every afternoon, with spectacular views of The Victoria Falls Bridge and the Falls themselves. Later, enjoy the hotel’s legendary cocktails or a gin and tonic in Stanley’s Bar while listening to the roar of the mighty Falls. Evening dining at the open-air jungle Junction restaurant offers an unforgettable experience with a fusion of flavours of Africa. Entertainment from ethnic groups epitomises the spirit of Africa; Jungle Junction is the ideal venue for incentive groups. Enjoy dinner and dancing in the elegant, Edwardian Livingstone Room, with classic a la carte and table d’hote menus. Whilst the Livingstone Room reflects the century old hotel’s style of grandeur and opulence, the dress code has been slightly relaxed for the convenience of the guest and it is no longer essential for gentlemen to wear jacket and tie for dinner. A fine selection of wines and liqueurs are available to complement the chef’s wonderfully innovative creations. Cool off and enjoy the splendour of the glorious colonial swimming pool set amongst the beautiful landscaped gardens, overlooking the famous Victoria Falls Bridge with the Batoka Gorge below. Massage treatments are available in the airy gazebos located around the poolside or in the tranquility of the hotel’s gardens. The Pullman Suite and the Centenary Room are well-appointed with exquisite antique furnishing, adding a new dimension of sophistication to conferencing. Suitable for meetings of between 8 and 40 people, conference packages (including spouses’ programs) are available. The Victoria Falls are approximately 1,690 metres wide with an estimated 550 million litres of water per minute cascading over a 111 metre chasm. It must be highlighted that Zimbabwe has 16 out of the 19 prime viewing spots and is where you will find the "untamed" Victoria Falls Rainforest with its many winding pathways and trails. In 1855 David Livingstone, arguably the first European to see the awesome Falls, remarked "scenes so lovely must have been gazed upon by angels in their flight." The Victoria Falls have been declared a World Heritage Site and enjoy special conservation status. ... more   less 

Additional Information about The Victoria Falls Hotel

Address: 1 Mallet Drive, Victoria Falls PO Box 10, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $433 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Victoria Falls Hotel 5*
Number of rooms: 161
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Also Known As:
Victoria Falls Hotel
Hotel Style:
#3 Romantic Hotel in Victoria Falls
#3 Spa Hotel in Victoria Falls
#4 Business Hotel in Victoria Falls
#6 Family Hotel in Victoria Falls
#6 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Falls Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“have a room in the stables they have the best air conditioning.”
kennethsimmons139, 19 Apr 2017 | Read review
“Large room”
TripMember021020162, 11 Apr 2017 | Read review
“Ask for a room with a view of the falls”
geraldlee2016, 9 Apr 2017 | Read review
“A room overlooking the gardens facing the bridge would be best”
  • Our bedroom in the Stables Block
MandD93, 7 Apr 2017 | Read review
“We did not stay here. Had lunch”
AbleM, 4 Apr 2017 | Read review
5 of 5