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The Kingdom at Victoria Falls

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981 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Shelton, United States
Reviewed 3 weeks ago

The location of The Kingdom is great with an easy walk to town or the Falls. The property is nice to stroll around with a few different restaurant options. The room is layed out well and spacious but never really cools off and the bed is very hard.

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Helpful?
Thank Jim M
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Jim M Thank you for taking time to complete this review. I am glad that you found value in your stay with us at The Kingdom at Victoria Falls. We truly value the satisfaction of our guests and are always humbled by such feedback. I hope to host you again in the future. Regards Derrick Kung General Manager The...

Singapore, Singapore
Reviewed 4 weeks ago

Very beautiful hotel exterior and fantastic location. Rooms were average although I have to say the toilets were beautifully designed. As the temperature outside was unbelievably hot, it didn't help when the air-con in the room took quite a while to cool the room down. The ceiling fan didn't especially help in any way too since it was literally always...

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Helpful?
1Thank Felicia L
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Felicia L Thank you for sparing a moment to complete a review of your stay with us. I regret that you had a bad experience during your stay with us. We truly value the satisfaction of our guests and would like all our valued guests to have a memorable experience. Once again I must apologize for the inconvenience caused....

Fort Lauderdale, Florida
Reviewed 4 weeks ago

Very well appointed rooms with lovely balconies. We faced towards thw woods and had an opportunity to spot wildlife, imcluding a wild elephant! Its a short walk to the falls and the Zambezi river gorge. The food was great and breakfast was included in our package. The staff was a mix of amazng individuals and under-performers so overall I would...

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Helpful?
Thank FGC954
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear FGC954 Thank you for taking the time to fill out our survey. I am glad to hear that you noticed the proximity of the hotel to town and the Falls. It also pleasing to note that you loved watching animals at a close range. I look forward to welcoming you again. Regards Derrick Kung General Manager The Kingdom at...

Blonay, Switzerland
Reviewed 4 weeks ago

Very lovely hotel with a peaceful feeling about it even if it is quite big. Nice walk to the falls only 5 minutes away. Lovely restaurant and nice choice of food. Very friendly service. Had some good quality entertainment during the dinner.

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Helpful?
Thank rapfred
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Rapfred Thank you for taking the time to fill out our survey. I am glad you noticed the proximity of the hotel to town and the Falls. I look forward to welcoming you again. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Bulawayo
Reviewed 28 October 2016 via mobile

Tranquil environment helped by the stream passing through the property. This makes the hotel cooler than the rest of the town (which is usually blisteringly hot!). Good food choices and staff are eager to please. Had a challenge with mosquitoes though, in the room and the dining area. These spoiled an otherwise good dinner experience. One suggestion, use your insect...

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Helpful?
Thank Ignatius N
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Ignatius N Thank you for taking the time to fill in our survey. The concern you make mention of regarding mosquitoes in rooms has been noted and we will do our best to reduce them. I look forward to hosting you once again in future. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls

London
Reviewed 27 October 2016

We stayed at the kingdom in Victoria Falls in October 2016. The location is good being at the bottom of the main street near the National Park. The staff were friendly and helpful. The room was good having both a fan and air conditioning. Had a balcony with lovely views over the 'lakes' and to the main part of the...

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Helpful?
Thank sjs405
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear sjs405 Thank you for taking time to complete this survey. The feedback you posted is welcome and it is through guests like you that we can continuously improve our service delivery to meet all our guest `s expectations. Once again thank you for the constructive feedback. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls

Gravette, Arkansas
Reviewed 26 October 2016 via mobile

The Kingdom is an awesome hotel and what a great atmosphere. The lobby and shops are adorned with beautiful carvings and sculptures. The rooms were very clean and comfortable and you were able to hear Victoria Falls from the balcony. The Falls are a short walk from the hotel. The hotel is also just down the street from the local...

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Helpful?
1Thank Todd B
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Todd B Thank you for taking time to post this survey. I am glad to note that you found your stay worthy in this hotel. It is our responsibility to anticipate and fulfill our customer needs in order to ensure a memorable stay. I look forward to hosting you again. Regards Derrick Kung General Manager The Kingdom at Victoria...

Johannesburg, South Africa
Reviewed 26 October 2016

Hi Guys, Visited Vic Falls in April and stayed at The Kingdom Hotel. Great service from staff, the food was really good and a lot of variety for breakfast and dinner. The pools were great and they have a baby pool as well. About 1km from the falls itself so we could walk over. Had a great time here, although...

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Helpful?
Thank RBK803
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear RBK803 Thank you for posting this survey on us. I am glad to note that you your stay with us in this hotel. It our responsibility to anticipate and fulfill our customer needs in order to ensure a memorable stay. I look forward to hosting you again. Regards Derrick Kung General Manager The Kingdom at Victoria Falls

Harare, Zimbabwe
Reviewed 25 October 2016 via mobile

Felt the royalty by being part of the Kingdom. Very modern hotel with neat spacious rooms. Breakfast in the dining area is something to look forward too. Main feature of the resort town, the falls is within walking distance. Multiple amenities including casino and outsourced eating places.

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Helpful?
Thank John C
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear John C Thank you for taking time to complete this review. I am glad that you found value in your stay with us at The Kingdom at Victoria Falls. It is also pleasing to note that you noticed the proximity of the hotel to town and the Falls, you loved the beautiful surroundings and service offered. We truly value...

Johannesburg, Gauteng, South Africa
Reviewed 22 October 2016 via mobile

The rooms were very spacious and comfortable with air conditioning. The service at the hotel was warm and friendly and every request we made was quickly addressed. The breakfast was buffet style and very enjoyable catering to many tastes. The hotel lobby provided easy facilities to book excursions and the service was prompt and helpful. They were even helpful in...

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Helpful?
Thank Arlene M
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Arlene M Thank you for taking time to complete this review. The feedback you posted is welcome and would like to mention that we are doing our best to make sure our guests have a memorable stay. The concerns you make mention of have been noted and it is through guest like you that we can continuously improve our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available

Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $258 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#7 Business Hotel in Victoria Falls
#7 Spa Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Kingdom at Victoria Falls staff and other travellers.
25 questions
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Questions? Get answers from The Kingdom at Victoria Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a mosquito net over the bed to ensure a relaxed sleep.”
 of 5 bubbles chrisadams2016, 14 Nov 2016 | Read review
“Get a room with a balcony facing outside, we saw a dozen interesting creatures from the balcony (mongoose maybe?), worth it!”
 of 5 bubbles prt322, 19 Oct 2016 | Read review
“King sized bed rooms are very spacious”
 of 5 bubbles 800zah, 19 Oct 2016 | Read review
“Room near to the exit to Outlook Café”
 of 5 bubbles , 8 Oct 2016 | Read review
“Ask for a pool view room”
 of 5 bubbles Muzz01, 6 Oct 2016 | Read review
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