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The Kingdom at Victoria Falls

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979 Reviews from our TripAdvisor Community

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There are newer reviews for The Kingdom at Victoria Falls
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Showing 712: English reviews
Harare Province, Zimbabwe
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

The rooms are clean and comfortable. Just need to address the issue of mosquitoes because there is a lot of stagnant water in the ponds.Location is great as it is a walking distance to most attractions. The service was not excellent as we asked for someone from IT to assist us set up,we had to call several times before we... More 

Helpful?
Thank 800zah
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear 800zah Thank you for highlighting the experiences you encountered during your stay with us. The feedback you posted is welcome. I have discussed the issues mentioned with the Head of department and corrective action will be taken. Once again I must apologise for the inconvenience caused. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

Wollongong, Australia
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 October 2016 via mobile

We had a wonderful stay here, the hotel is a bit dated, but considering the circumstances, it was amazing. Within walking distance of the town and entrance to the Victoria falls park. The staff were very helpful, especially the lady on the concierge desk, she was fantastic. We felt very safe within the hotel and the town, but usual precautions... More 

Helpful?
Thank Sarah C
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Sarah C Thank you for taking time to complete this review. I am glad that you found value in your stay with us at The Kingdom at Victoria Falls. It is also pleasing to note that you noticed the proximity of the hotel to town and the Falls, you loved the beautiful surroundings and service offered. We truly value... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

having been around most destinations in zimbabwe i have to say kingdom brought xomething new to the tavle. We stayed in the suites which are mice but a bit too pricey. All anemmities where provided although they could do something about the out dated furniture in their rooms. Meals were great offering a wide variety to choose from. was disappointed... More 

Helpful?
Thank Kudzai M
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Kudzai M Thank you for taking time to complete this survey. I am glad you enjoyed your stay with us. The necessary corrective action will be taken to improve upon the areas that you have indicated. Once again thank you for the constructive feedback. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

irishsusan
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 October 2016 via mobile

Overall a very nice resort hotel. Our room is large with a nice porch unfortunately too many mosquitoes to sit outside for very long. You can leave the back of the resort and go directly to the Falls which was a plus. The staff were very friendly. I enjoyed sitting at the pool and sipping a drink from the pool... More 

Helpful?
Thank irishsusan
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Eugen A Thank you for taking time to complete this survey. I am glad you noticed the centrality of the hotel to town and the Falls. I look forward to welcoming you again in future. Regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

Harare, Zimbabwe
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 October 2016 via mobile

I don't like it... 3 star hotel... Maybe idle for backpackers or budget travelers...don't expect much from this place. Definitely not romantic... Service is poor... Take mosquito repellents... Its central...

Helpful?
Thank 357musam
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear 357musam Thank you for highlighting the experiences you encountered during you stay with us. I have noted your comments regarding your stay with us. I would have loved to have heard the comment whilst you were still in house and addressed this issue. It is through guest like you that we can continuously improve service delivery to all our... More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 8 October 2016

Wonderful spacious garden with little waterfall and with pool bar with excellent wine and snacks (very good salad) and lovely African serving lady. Excellent breakfast with international standard as a buffet. Native singing and dancing during the dinner. Dinner possible as buffet or à la carte. Rear exit to the 'outlook café' - wonderful photos to the (mostly dry) part... More 

Helpful?
Thank Eugen A
Brisbane, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 October 2016

This hotel is ideally situated for visiting the Falls and walking into town to restaurants. It has a back gate entrance which can only be used by people staying at the hotel which gives you a shortcut for walking to the Falls and The Lookout Cafe which is a great place for lunch. The rooms are spacious and clean and... More 

Helpful?
Thank Muzz01
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 October 2016

Generally clean and we'll appointed. Friends had trouble with hot water and our plug was not working in the basin. Nice pool and bar area. Good beds and mosquito nets. Keep valuables safe as staff came in unexpectedly to shut shutter doors

Helpful?
Thank crispea69
2 reviews
Reviewed 3 October 2016 via mobile

I staued three nights atbthe Kingdom hotel in September 16 while attending a conference. The location is convinient as it is close to town and the falls (both within walking distance). My room was comfortable and clean. The only discomfort was there were plenty mosquitoes and there was neither spray or repellant in my room in all 3 days. I... More 

Helpful?
Thank Vicky D
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Vicky D Thank you for taking time to complete this review. I am glad you enjoyed your stay with us. The necessary corrective action will be taken to improve upon the areas that you have indicated. Once again thank you for the constructive feedback. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

Washington
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 September 2016

The Kingdom Hotel was a beautiful place to stay. The rooms are spacious and well appointed. A few touch ups here and there could be made during the off-season to fix it up a little nicer, but overall it's a great place. We were greeted with glasses of cold juice and our bags were brought swiftly to our rooms. The... More 

Helpful?
Thank maestra1985
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear maestra1985 Thank you for taking time to complete this review. I am glad that you found value in your stay with us at The Kingdom at Victoria Falls. We truly value the satisfaction of our guests and are always humbled by such feedback. I hope to host you again in the future. Regards Derrick Kung General Manager The Kingdom... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available

Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: $266 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#7 Spa Hotel in Victoria Falls
#7 Business Hotel in Victoria Falls
#9 Family Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Kingdom at Victoria Falls staff and other travellers.
25 questions
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Questions? Get answers from The Kingdom at Victoria Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a mosquito net over the bed to ensure a relaxed sleep.”
 of 5 bubbles chrisadams2016, 14 Nov 2016 | Read review
“Get a room with a balcony facing outside, we saw a dozen interesting creatures from the balcony (mongoose maybe?), worth it!”
 of 5 bubbles prt322, 19 Oct 2016 | Read review
“King sized bed rooms are very spacious”
 of 5 bubbles 800zah, 19 Oct 2016 | Read review
“Room near to the exit to Outlook Café”
 of 5 bubbles , 8 Oct 2016 | Read review
“Ask for a pool view room”
 of 5 bubbles Muzz01, 6 Oct 2016 | Read review
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