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AVANI Gaborone Resort & Casino

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AVANI Gaborone Resort & Casino
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304 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Boskoop
Reviewed 8 March 2016 via mobile

One of the few luxury hotels in Gabs. Strong breakfast to keep you on your feet all day. Diner at choice.Buffet inside. Smaller on the terrace outside. Close to City centre and with good airport shuttle service. Did I mention the large swimmingpool?

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Helpful?
Thank HansK774
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear HansK774 Your positive review of our property is much appreciated and we look forward to your next visit. Sincerely Derick van der Nest General Manager

Reviewed 3 March 2016 via mobile

Good breakfast, personnel kind as usual in Africa. If you need to have the air conditioner on at night, it is bery difficult you can sleep because is like to sleep in a caterpillar when towing a field; if you switch it off, if it is hot as it was when I was there, you cannot sleep. Good car parking.

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Helpful?
Thank carlo g
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Carlo G Thank you for reviewing our property. Happy to inform that 164 A/C units have been replaced in the bedrooms and the concerns experienced should be resolved with your next visit. Sincerely Derick van der Nest General Manager

Brussels, Belgium
Reviewed 2 March 2016

This is certainly not a hotel for business travelers. First, the WiFi is very patchy. The hotel has a free-for-all network and this probably also explains a weak signal (why don't have two - for hotel residents and other guests?). Also, the restaurant services are extremely slow (we tried out others, so it's not cultural). The entire chain of actions...

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Helpful?
Thank hetman
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Hetman Thank you for the objective review of our property after your visit. I am happy to report that our Wi-Fi access is now password protected and only in-house guests have access. The slow service you experienced in the Restaurant is disappointing and the matter has already been addressed and rectified. Sincerely Derick van der Nest General Manager

Reviewed 22 February 2016 via mobile

Had the opportunity to stay here. Its a fairly decent hotel with comfortable rooms and a good breakfast and lunch menu. The staff at reception could be taught a thing or two about hospitality and ensuring guests needs are met. They certainly do need to learn how to talk to guests. Other than that it is decent hotel.

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Helpful?
Thank Tebogo M
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Tebogo M Taking the time to review our property is sincerely appreciated. The unacceptable service you received from our Frontline Staff behind reception has already been addressed and next time you visit, you will note the difference. Sincerely Derick van der Nest General Manager

Nata, Botswana
Reviewed 8 February 2016

The service at both front office and restaurant has gone down. Staff look demotivated with dull faces. Food took long from the kitchen as we had ordered from the pool side eating area. Cleanliness in bed rooms not the usual, having been a regular guest of Gaborone Sun since 2008, what I find these days is not up to standard....

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Helpful?
Thank Kebawetse M
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Kebawetse M Thank you for reviewing our property. Obviously, not meeting expectations is not acceptable and we will address your concerns mentioned accordingly and hope on your next visit to our property we will meet and exceed expectations. Sincerely Derick van der Nest

Reviewed 5 February 2016 via mobile

The staff here are really friendly and helpful . The hotel is well laid out, around a central covered bar area and pool. The rooms are large ,well equipped and comfortable. My room was on the ground floor, with sliding patio doors that looked onto the pool / bar area which was great. The hotel operates a regular free service...

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Helpful?
Thank Sophia P
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Sophia P Thank you for the very kind comments made regarding your stay at our property. It is always rewarding to receive comments such as yours and even better sharing them with the staff who work so hard and diligently. Sincerely Derick van der Nest

West Wittering, United Kingdom
Reviewed 15 January 2016

I have stayed at this hotel several times and it is OK. However this time t was mid summer and the zircon in the room was extremely noisy and not really cooling the room. The zircon was so noisy I had to term it off to sleep, which was not good as it was extremely hot! I reported it but...

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Helpful?
Thank Windsurfingsadlers
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Windsurfingsadlers Taking the time to revue our property is sincerely appreciated. The fact that your stay was negatively impacted by the A/C in your room is however a concern. The apparent lack of positive response from our side after it being reported is also unacceptable and this will be addressed. You mentioned that you have stayed with us before...

Francistown, Botswana
Reviewed 11 January 2016 via mobile

Went there for a conference. Good service all round, excellent food. Except when a giant cockroach walked across the back of the wall where the presenter from RSA was standing. Clearly need some pest control. But due to the heat, I think all the bugs have come out in full force all over Gaborone.

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Helpful?
Thank saadiarossenkhan
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Good Afternoon A sincere word of appreciation for the positive review of our property. Assurance can be given that Pest Control at our property receive high priority, always. we will however re-address the area mentioned in your review. Wishing you a wonderful 2016. Sincerely Derick van der Nest General Manager

Centurion, South Africa
Reviewed 10 December 2015

good rooms, pool is close to the Bar and restaurant, so you swim in the view of other restaurant guest: no privacy is a drawback. Good food at both restaurants (breakfasts and A la carte). I enjoyed the Botswana Beef steak. hotel can be noisy but manageable. Reception staff effective and the Hotel Shuttle is timely and professional. Will use...

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Helpful?
1Thank Koki80
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Koki80 Thank you very much for the positive review of our property and your comment regarding future use and recommendation of our property. Please do let us know when you plan your next visit and wishing you only the best for 2016. Sincerely Derick van der Nest General Manager

Athens, Greece
Reviewed 6 December 2015

Old but renovated hotel. I was put next to the hair salon and the noise was unbearable. Pros: Good location, spacious rooms, casino, big breakfast area, pool, good wifi Cons: Helpful and friendly staff but i was refused money change even if there is a sign a the reception. The casino reception didn't know what kind of games the casino...

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Helpful?
Thank Snbjason
Derick v, General Manager at AVANI Gaborone Resort & Casino, responded to this review

Dear Snbjason Your review of our property is appreciated. The fact that we did no meet your expectations is something we will address immediately in a positive manner and we hope that on your next visit to our country you will consider our property again and we can exceed your expectations. Sincerely Derick van der Nest General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Find that just right blend of hospitality, business, and leisure at AVANI Gaborone Resort & Casino. Set in the vibrant city centre of Botswana's capital, Gaborone, it's never been easier work, rest, and play in style in the heart of Africa. Have the perfect start or finish to a great African Adventure with all the details that matter, done well. ... more   less 

Additional Information about AVANI Gaborone Resort & Casino

Address: Chuma Drive 4727, Gaborone, Botswana (Formerly Gaborone Sun Hotel)
Region: Botswana > South-East District > Gaborone
Price Range: $210 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Gaborone Resort & Casino 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Gaborone Sun Hotel
Sun Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Gaborone Resort & Casino staff and other travellers.
2 questions
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Gaborone, Botswana
Johannesburg, South Africa

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Questions? Get answers from AVANI Gaborone Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away if you can”
 of 5 bubbles nazparmar, 1 Nov 2016 | Read review
“Ground Floor, Pool Facing rooms”
  • Bathroom
  • Bathroom
  • Room
  • Room
  • Room
  • Room
 of 5 bubbles MoeYou, 16 Sep 2016 | Read review
“Choose a round floor garden room”
 of 5 bubbles tourismplanner, 13 Sep 2016 | Read review
“Try 300 + rooms at back.”
 of 5 bubbles senguptad2015, 13 Sep 2016 | Read review
“Not too near the pool”
 of 5 bubbles AlanH382, 24 Aug 2016 | Read review
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