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Peermont Walmont at The Grand Palm

TripAdvisorUS$161*
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15/05/2017 16/05/2017
1 room 2 adults 0 children
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US$161*
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Peermont Walmont at The Grand Palm
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321 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 5 days ago NEW

We made a booking online and when reaching the hotel we were told that 'this online booking thing' is not used or has some problem. We had to pay more for what was mentioned on the booking we had made. We also mentioned to the person at reception that it's our honeymoon, so is there any special packages available. We...

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Helpful?
Thank Sunyukta A
New York City, New York
Reviewed 6 days ago NEW

Overall the stay was ok. The initial impression was terrible. We were greeted by being told that our room was not available and that there were only single rooms available when we had paid for a double. When we said if we would be reimbursed for the difference they told us there was no difference. This is hard to believe;...

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Thank 785hay
London
Reviewed 1 week ago

This is a decent place to stay. Nothing fancy but offers decent, clean rooms with no fuss. The breakfast buffet was exceptionally good with a very wide range of tempting items to chose from. And the pool area is very nicely manicured and relaxing to spend time in. I do think the rooms are slightly on the small side. And...

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Thank Cyba
Gaborone, Botswana
Reviewed 3 weeks ago

We decided to have a pre-birthday celebration with my sisters at the Grand Palm. My stay was too short but delightful. The staff was warm friendly and welcoming.The food at Bai Sheng was just perfect for the occasion. I do not have any complaints.

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Helpful?
Thank kutlom2017
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Kutlo Thank you very much for supporting The Walmont and for giving us feedback. On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your kind comments and making us your ideal venue for birthday celebration. These will be passed onto the Bai sheng Restaurant so that we can use the...

Nairobi, Kenya
Reviewed 3 weeks ago via mobile

I stayed at this hotel for the first time and was happy with the service. The staff are friendly and provide timely response. The rooms are clean and bed comfortable but the bathtub is quite high so could be a challenge to get in: need to be cautious lest you slip! Internet is a bit slow but manageable. Was on...

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1Thank kyomu25
Italy
Reviewed 3 weeks ago via mobile

I was at the Grand Palm for two weeks on a business trip. The service was beyond excellent. Everyone was incredibly friendly and helpful. The rooms were a little outdated and some had a strong odor of cigarette smoke. The bathrooms were fine, water pressure and temperature were great, and there was enough storage space. There were enough outlets in...

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Helpful?
Thank Danield528
Gaborone, Botswana
Reviewed 4 weeks ago

The service was superb and so was the room itself. It brought in a whole different experience. Everything was readily available and made my stay exceptionally memorable. The room was big enough and the bar fridge was available for my convenience.

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Thank phenyom2017
Reviewed 4 weeks ago via mobile

The hotel has a sprawling area with lawns , Casino and convention centre. The building and foyer and restaurants are impressive. 2-3 restaurants. But choice for vegetarians at breakfast is very limited. Didn't have food at the restaurants,so can't comment on them. The room I was in Had a nice view but was small. The AC was not functioning effectively...

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Thank Milan P
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Milan P Thank you for supporting Walmont Hotel and for giving us feedback . We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards. As we work...

Gaborone, Botswana
Reviewed 4 weeks ago

Genreally everyhting is in the right place, very nice rooms, very clean, and the service is ok, check in is efficient, however there is room for improvement when they have a significant number of bookings, they need more people at the check in desk, its kind of not ok to have one person when there is a queue of a...

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Thank Mpho M
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Mpho M Thank you very much for supporting The Walmont and for giving us feedback . On behalf of all management and employees at The Walmont, we would like to thank you sincerely for your comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive...

Lobatse
Reviewed 5 weeks ago

Few improvements needed especially when making orders for alacate menu. They take long to arrive. Baths in the rooms should be replaced especially those who are worn out and include welcome bottled water in the rooms

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Thank ofentsej1975
Bale_Gaseitsiwe, Guest Relations Officer at Peermont Walmont at The Grand Palm, responded to this review

Dear Ofentse Thank you for supporting Walmont Hotel and thank you very much for giving us feedback. We are disappointed to learn of your negative experience with us. Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. It is...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC). Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. ... more   less 

Additional Information about Peermont Walmont at The Grand Palm

Address: Molepolole Road, Gaborone, Botswana
Region: Botswana > South-East District > Gaborone
Price Range: $165 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at The Grand Palm 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Peermont Walmont At The Grand Palm Hotel Gaborone
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Walmont at The Grand Palm staff and other travellers.
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Questions? Get answers from Peermont Walmont at The Grand Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the glass bathrooms are a bit of a bother when you are with children, if they could at least put a dark tint on them”
mphom423, 30 Mar 2017 | Read review
“Baths are worn out and please provide iron for each room”
ofentsej1975, 26 Mar 2017 | Read review
“Just take the 5th floor, but don't expect value for money”
aab163, 24 Mar 2017 | Read review
“The restaurant receptionist is not focused on customer requirements, but is more focused on doing what they have been told to do. One should be able to choose a drink after picking a meal to ensure that the drink goes with the meal. But you are asked to pick a drink upon entering, as if it is part of the buffet.”
sebelem2017, 20 Feb 2017 | Read review
“Chocolate is a nice touch”
beautyt2017, 20 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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