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Sheraton Addis, a Luxury Collection Hotel

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Sheraton Addis, a Luxury Collection Hotel
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731 Reviews from our TripAdvisor Community

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Showing 613: English reviews
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Paris
Reviewed 1 week ago via mobile

Sheraton Hotel is more than a luxury hotel, it's an institution in Ethiopia. I've been staying 3 times there in the last 15 years, storing pleasant memories : amazing views of the city from the hill, fine dinner behind Summerfields bay windows, morning coffee at the poolside bar, last drink at cozy Stanley's, quiet walk in the beautiful gardens, smiles...

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Helpful?
Thank Christophe M
Yorks
Reviewed 1 week ago

Nice hotel, great service as you would expect, good restaurants, nice gardens and pool but SO expensive. We booked for 1 night as we arrived early morning from the UK and wanted to relax for the day before starting our tour and the Sheraton seemed to be the only hotel is Addis with gardens and a pool. We made the...

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Thank SkinnycatYorks
Reviewed 1 week ago via mobile

I stayed at Sheraron Addis for 3 night in September 2015.The best hotel I have ever been too. Excellent staff & really clean and specoius rooms. Breakfast as well was amazing. I think usd300 per night in Addis is way too expensive while I pay about usd170 -200 for similar facility in Europe. Otherwise it is the best hotel ever.

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Helpful?
Thank Fissuh Hailu K
Boston, Massachusetts
Reviewed 2 weeks ago

First of all, this is the nicest hotel in all of Addis Ababa. The property is stunning and the rooms are comfortable and modern. However, I have to commend the manager and staff for going above and beyond in helping me during my visit. I had gotten very ill in the Congo prior to my arrival, and unfortunately during my...

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1Thank Jennifer A
Kampala, Uganda
Reviewed 2 weeks ago via mobile

Excellent hotel with great staff and wonderful facilities. The rooms are modern, spacious and well furnished. The internet is reliable and the speeds very good. The restaurant fare is excellent although variety is rather limited. The drinks list is more extensive but like the restaurant very pricey, even for a 5 star. It's location does not make it easy to...

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Thank wasolosnipes
London, United Kingdom
Reviewed 3 weeks ago via mobile

20 years on you cannot fault this place, in terms of safe car parking, cleanness etc.. but I must admit it used to have more welcoming and professionalism sadly over time it has lost all that and replaced it with so many restrictions ( i.e. Camera and video cameras are not allowed etc... ) is not something I would expect...

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Helpful?
Thank Eye M
Antony W, Manager at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Thank you for your positive comments; to protect the privacy of our guests we do restrict some recording devices into the property. And also in order to provide a premium internet speed to our guests, and avoid the jamming of the network by an overwhelming number of users, the hotel charges a minimal fee. I want to thank you once...

Lima, Peru
Reviewed 3 weeks ago

Very fancy hotel with nice staff until they are required to make you a favor to make you feel welcome - at which point they become totally bureaucratic and inflexible. I travel year-round around and, wherever I go, at night, when there is nobody around, I play the piano at low volume. This is the only time i have to...

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1Thank Jam R
Antony W, Manager at Sheraton Addis, a Luxury Collection Hotel, responded to this review

Thank you for choosing to stay at the Sheraton Addis and commenting on your stay with us. Please note that we cannot accommodate all requests to use our Grand Piano, as it is very difficult to maintain in case of damage. Hence our staff has been instructed not to let any guest use it. I do apologize that we were...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

Luxury hotel, Fabulous Gardens, Great Service, stayed for 3 nights, hosted a business event. Good options for food... However surprised that the GYM was being renovated with no proper options provided being a relatively expensive property..

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1Thank gigimathewg
Buenos Aires, Argentina
Reviewed 21 February 2017 via mobile

We were here for two separated nights on our way to snd back from the Omo Valley. The personal is genuinely pleasant and helpful. The rooms are clean and well appointed. Couldn't ask for more, especially after a hot and dusty week in the interior!

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Thank Mary T
Jacksonville, Florida
Reviewed 20 February 2017

We were very pleasantly surprised when we stayed at the Sheraton Addis. It’s much more like a St. Regis than a Sheraton in the U.S. We had a junior suite, which was actually two rooms rather than the larger room that is usually billed as a junior suite. We thought we had been upgraded to a regular suite, but that...

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Thank N0nAccidentalT0urist

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Stagioni Restaurant
Stagioni Restaurant
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Addis, a Luxury Collection Hotel

Address: Taitu Street, Addis Ababa, Ethiopia
Region: Ethiopia > Addis Ababa
Price Range: $494 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Addis, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Sheraton Addis, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a club room with access to the lounge, you will not regret the extra money spent.”
 of 5 bubbles FrancoT180, 19 Feb 2017 | Read review
“A room with a balcony is the best.”
 of 5 bubbles PerryB137, 25 Jan 2017 | Read review
“Facing pools/ fountain much nicer than facing street”
 of 5 bubbles lynnlabe, 20 Jan 2017 | Read review
“Go for fountain side, street side is noisy.”
 of 5 bubbles TimB234, 29 Dec 2016 | Read review
“Lovely staff - if you have any requests they do their very best to accommodate you”
 of 5 bubbles 24marsn, 14 Dec 2016 | Read review
5 of 5