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Holiday Inn Accra Airport

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Holiday Inn Accra Airport
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453 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Washington DC, District of Columbia
Reviewed 20 April 2015 via mobile

This hotel may be a little behind in the times and decor compared to other amazing hotels in the area such as movenpick or lobadi beach hotel, but what it lacks in modernity it heavily makes up for by its tremendous staff. They are friendly, approachable, knowledgable and just overall have world class customer service. They also ha e an...

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Helpful?
Thank ryanubuntu
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Ryanubuntu, Thank you for taking the time to post your experience of the hotel and the service we offer, we are very happy to hear that we catered and serviced your needs. We look forward to welcoming you back in the near future Bruce Potter General Manager

Nairobi
Reviewed 19 April 2015

OK for business travel.Hotel is convjnientkg locatdd less than 10 minutes from the airport and has a convinient waiting area at hotel.Hotel is well airconditioned.Gym could do with serious renovation and updating of equipment.Hotel lobby area quite full, perhaps a separate dining area for hotel guests and walk inns.

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Helpful?
Thank BriNairobi
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear BriNairobi, Thank you for taking the time to post your experience of the hotel. It is with regret that the Mini Gym was not in keeping with your expectation. Bruce Potter General Manager

Midrand, South Africa
Reviewed 19 April 2015

Nothing pretentious about this place. Simplicity done well. Rooms very comfortable (although walls a little thin and perhaps a carpet or two would muffle sound from the rooms above). But location, cleanliness, food, atmosphere, staff, comfort, free wifi, swimming pool, air conditioning all really very good. Highly recommended if you need somewhere near the airport at a reasonable cost. The...

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Helpful?
Thank Jenny F
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Jenny, Thank you for taking the time to psort your experience of your stay with us, it is always nice to get compliments. I have however taken note regarding the shop and the knowledge of the hotel front desk team and we will take steps to rectify the inefficiencies that you experienced. Thank you Bruce Potter General Manaer

Reviewed 18 April 2015

Mostly very good friendly staff - though some will require some serious training. Your laundry can go heywire on any given day.. or you may get some else's;-) I had to chase down my laundry twice to get my dress back. One of my shirts, i had dot burn spots on return due to improper pressing/ironing. One would expect a...

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Helpful?
Thank Krish N
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Krish, Thank you for taking the time to give us your candid feedback of your 15 night stay. It is with regret that you experienced such poor service from our outsourced laundry service, we will be reviewing the challenges you faced with them to ensure that in the future you do not receive these challenges again. When you return...

Irthlingborough, United Kingdom
Reviewed 14 April 2015 via mobile

The staff in the internal bar have a very bad attitude and no customer service skills, the service is very very slow. The kitchen is absent of the ingredients for about 20% of the bar menu, and the kitchen is very slow preparing the food. By comparison the staff in the cabana outside are extremely Friendly and reliable although the...

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Helpful?
Thank Nigel H
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Nigel, Thank you for sharing your experience with us at the hotel, please allow me to apologise for the poor attention you received at the Safari Bar. We pride ourselves on offering a sound product and great customer service,this time we could not perform for you, all areas raised by you will be investigated and the appropriate coaching and...

Reviewed 11 April 2015 via mobile

The rooms are large and pretty clean. Close to the airport with their own lounge for arrivals. And great shuttle bus. Shop in the reception for all the essentials. Not a bad bar, easy place to have a drink and food before heading to the airport. There never seemed to be any hot water, more like lukewarm. Wifi wasn't great...

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Helpful?
1Thank Daniel B
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Daniel B, Thank you for sharing your experience of the hotel, I am disappointed that you did not have sufficient hot water so please allow me to apologise. I will be looking into your complaint as I am not aware of any challenge as we have a very good boiler system for the hotel. Yours sincerly Bruce Potter General...

New York City, New York
Reviewed 26 March 2015

I really enjoyed my stay at the Holiday Inn Accra. It's convenient to the airport, clean and organized, and the rooms are spacious. We had great service from the doorman to the restaurants - the bar, indoor restaurant and pool bar all have great food (lot of fresh fish!). Free breakfast has tons of options. The rooms have a safe,...

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Helpful?
1Thank Jenny S
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Jenny, Thank you for taking the time to post your experience with us at the hotel, We are glad you enjoyed the food and Services. We look forward to welcoming you back in the future. Bruce Potter General Manager

London, United Kingdom
Reviewed 21 March 2015

The holiday inn in Accra does exactly what you want from a chain hotel in Accra - good, clean hotel, well located, good food, all the basic amenities. The internet quality varies throughout the hotel (typically rooms at the end of corridors lose wireless signal). Otherwise, all good!

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Helpful?
1Thank Ray M
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Ray, Thank you for taking the time to share your experience of the hotel during your last visit. We look forward to seeing you back at the hotel. Bruce Potter General Manager

Johannesburg
Reviewed 15 March 2015

As expected the Holiday Inn was good. Great location close to the airport offers a great pool bar. Good Food and friendly staff. The rooms are large and well stocked. The Wifi was a bit dodgy in the room, but there was a cable for back up.

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Helpful?
Thank Geoffrey A
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Geoffrey A, Thank you for taking time to write a review regarding your stay with us at the hotel. Your feedback will be shared with the team. Bruce Potter General Manager

Washington DC
Reviewed 11 March 2015

When you book a Holiday Inn in the USA, you expect the basics and not much else. In Africa, Holiday Inn is a luxury brand. This location did not disappoint. With a smile and a laugh at check-in, I was upgraded to a suite. Nice. The food at the bar was good and the beer was cold. Better. Taking beers...

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Helpful?
Thank Wayan V
GMAccra, General Manager at Holiday Inn Accra Airport, responded to this review

Dear Wayan V, Thank you for taking time to post your experience with us at the Hotel. Your feedback will be shared among the team We look forward to seeing you again soon in the future. Bruce Potter General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated only one kilometer from Kotoka International Airport, and only seven kilometers from the city centre, Holiday Inn Accra Airport, part of the African Sun group, is ideally located for the business traveller or adventurous tourist.The Holiday Inn Accra Airport has 168 appointed rooms and all have high-speed internet access (Wi-Fi), satellite television and a mini-bar. The Wiase Restaurant, overlooking the sparkling pool is open all day and caters for the large appetite to snacks for the not so hungry.La Cabona Pool Bar and Restaurant gives guests variety and an opportunity to relax.The staff at Holiday Inn Accra Airport are proud of their can-do approach to guest requests which start with free airport transfers. All you have to do is advice them of your flight details and they will do the rest.Exceptional conferencing facilities are matched by the skills of the dedicated conferencing and banqueting manager, whose team can cater for a reception for 450 people, a banquet for 250 or 300 people seated for a conference. A total of five meetings rooms and all ancillary equipment are available and Holiday Inn Accra Airport staff expertise and experience is on tap.What will be unfamiliar though, is the particular flavour given to the traditional African Sun Welcome by the Ghanaian staff. This part of West Africa has a charm all of its own. ... more   less 

Additional Information about Holiday Inn Accra Airport

Address: 19 20 Plot | Airport City, Accra, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: $312 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Accra Airport 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Holiday Inn Accra Airport Hotel Accra
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Accra Airport staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Accra Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can hear your neighbour showering”
carlmanm, 13 Apr 2017 | Read review
“Their business suits I find to be very excellent”
SamuelA999, 13 Feb 2017 | Read review
“Ask for 7th floor”
BondJ007, 28 Jan 2017 | Read review
“Upper floor are better. Avoid end of the corridor due to a strange noise (sound like washing machine)”
ngoumelafokoug, 19 Jan 2017 | Read review
“This hotel still has smoking rooms button have to ask for one to get it.”
GVA022, 11 Jan 2017 | Read review
5 of 5