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Oak Plaza Hotel East Airport

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#13 of 96 Hotels in Accra
Certificate of Excellence
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Oak Plaza Hotel East Airport
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80 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Zurich, Switzerland
Reviewed 13 June 2016

I was there for a week while on a business trip, The room was very clean and the staff had always a good mood and vibe. The internet connection was not really great, worked however for checking emails. I'll probably be back there

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Helpful?
Thank Tukinu
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Tukinu, We appreciate your earnest feedback about your stay in our hotel. Rest assured management is taking prudent measures to further boost the Wi-Fi signal throughout the hotel. Do take time off on your next visit to join us for our aqua aerobic sessions and inquire into the local corner on our buffets. Please note we have RJ45 cables...

Horley, United Kingdom
Reviewed 6 June 2016

Basically a good friendly hotel but let down by poor management. Rooms OK but on the small side. Housekeeping erratic with incorrect laundry returned and occasionally no towels left. Very nice pool and bar but no internet there. Friday evening BBQ by the pool with live band but much too loud. Bar inside hotel had no air conditioning but was...

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Helpful?
Thank Jeremy N
oakplazah, Operations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Mr. Nichols, Thank you once again for taking time to highlight opportunities for improvement. After my meeting with you last Friday, I took time to meet with the various Head of Departments on the points raised Internet indeed is no longer a luxury to modern travellers and as such priority has been given to resolve the connectivity issues as...

Singapore, Singapore
Reviewed 4 June 2016

It was a good pick for my 3-day stay in Accra. Very happy with the concierge and reception. Breakfast is awesome, totally impressed by the huge spread. In fact, it is one of the best breakfast I ever tasted. Everyone is hospitable, friendly and helpful.

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Helpful?
Thank Toorex
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Toorex, Thank you for the perfect rating and recommending our hotel to others. We do take pride in catering to our guests' needs the best way we can and are continuously improving our facilities. Do take time on your next visit to join us for our aqua aerobic sessions. We look forward to welcoming you back again. Sylvia Commey...

Reviewed 30 May 2016

After our BA flight was cancelled at the last minute we were taken to the Oak Plaza in the early hours of the morning. The staff were very friendly and efficient and got us to our room very quickly. The rooms were clean and comfortable and the food the next day was excellent. I would seriously consider staying here on...

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Helpful?
Thank John W
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear John W, It was a pleasure to have you with us and thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Do inquire into our Ghanaian Corner and complementary Aqua Aerobics sessions on your next visit. We look forward to hosting you on your...

Reviewed 20 May 2016 via mobile

We stayed here for a couple of nights and had a very good experience overall. Friendly, helpful and well trained staff. The breakfast spread was amazing and an issue with the fridge in our room on the first night was resolved very quickly by replacing it with a new one first thing. Hotel was secure with visible policing and staff...

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Helpful?
Thank Joe A
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Joe A, Thank you very much for the heart-warming compliments and recommendations. Such excellence is achievable with particular attention to details of our wonderful guests. Do make time to participate in our aqua aerobic sessions on your next visit. We sincerely appreciate your patronage and look forward to a mutually rewarding relationship in the days to come. Sylvia Commey...

Reviewed 15 May 2016 via mobile

Been here many times and every time some customer service complaint. First they mess up the booking. Today sunday morning they had a sewage truck pumping sewage extremely loud at 7:30 just outside the window. Ask them to stop they stopped for an hour and then continued.

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Helpful?
Thank Jean D
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Jean D, Thank you for taking the time to write such a detailed review. The management & staff of our hotel sincerely apologize for the disappointing experience you had during your stay with us. I am very saddened that an error in communication on our path greatly affected your stay. It would be our pleasure to redefine the standards...

Lagos, Nigeria
Reviewed 7 May 2016

I have always seen this hotel during my past visits to Accra but never stayed there. This time, I decided to try it out. A major consideration for me is proximity to the airport. I made my reservation through booking.com and called the hotel to confirm. This was done without any worries. The hotel arranged for our pickup from the...

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Helpful?
1Thank ManRash2
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Abdul Rashid P, We appreciate your earnest feedback about your stay in our hotel. Rest assured management has taken prudent measures to further boost the Wi-Fi signal throughout the hotel. Do take time off on your next visit to join us for our aqua aerobic sessions and inquire into the local corner of our buffets. Also be reminded we...

Seoul, South Korea
Reviewed 14 April 2016

Amenities are quite limited, however, clean and comfortable room. Kind and friendyly staffs and transfer service from the airport to the hotel was very useful. And meeting rooms are availble more than 60 people (in class set up)

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Helpful?
Thank tnfrl2178
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Valued Guest, We appreciate you taking the time to provide us with such feedback about your stay. We do take pride in catering to our guests' needs the best way we can and are continuously improving our facilities. Do take time on your next visit to join us for our aqua aerobic sessions. We look forward to welcoming you...

Brussels, Belgium
Reviewed 12 April 2016

Upon arrival in Accra, Oak Plaza was my first destination and I was welcomed warmly by the staff. For the next couple of weeks, I would feel at home with a competent and willing personnel, incredible and large breakfast, as well as a variety of amenities (the morning aqua-fitness and Friday BBQs are a must!). Rooms AND bathrooms are spacious,...

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Helpful?
Thank Shadeh S
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Shadeh S, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Glad you enjoyed our complementary aqua aerobics sessions as well. Do follow us on social media for exciting promos and events. We look...

Reviewed 28 March 2016 via mobile

hotel location is ideal as it's very close to the airport, pickup shuttle available as well. the hotel staff are very courteous & smart. breakfast has a good variety of options and the hotel is generally very clean...difficult to fault really.

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Helpful?
Thank tokunbo t
oakplazah, Guest Relations Manager at Oak Plaza Hotel East Airport, responded to this review

Dear Tokunbo t, It was a pleasure to have you with us and thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Do enquire into our Ghanaian Corner on your next visit. We look forward to hosting you on your next travel to Accra. Sylvia...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
One of the best Luxury Hotels in Accra, the Oak Plaza Hotel presents our intention to enter into a partnership agreement with you on providing your guest, and team of staff a choice facility that offers comfort, convenience and relaxation. Acclaimed as one of the best 3 star hotels in Ghana, the Oak Plaza Hotel is distinguished by its exceptional services and impeccable facilities, choosing a convenient location on East Airport; Oak Plaza Hotel is a preferred hotel near Kotoka International Airport with excellently appointed rooms and pampering services. First-rate business facilities have also been incorporate which makes it an ideal business hotel. Good care has been taken to ensure that dining at Hotel is a pleasant experience. The Lucida restaurant offers excellent dining choices with an extensive range of Ghanaian and Continental cuisine. Our buffet break features a variety of delicious, healthy range of fresh, sweet and salty dishes. The hotel, with its neo-classical arched facade and modern interiors designed to meet the pleasurable taste of our contemporary guest, displays a distinct combination of contemporary design and soft ethnic chic. In the core of the luxurious and serene environment of the hotel stands the Oak Plaza Garden as a signature creation of the hotel. The Oak Plaza is a hotel that caters to a niche clientele with impeccable facilities for relaxation, leisure and business support. Your airline crew and guests will be granted complimentary access to our health centre with a state of the art gym and semi Olympic swimming pool, together with a fully furnished business centre. It is a designer business class hotel providing very personalized service. Our free airport shuttles to pick up your guest on arrival and also drop them off when departing stand us out among our competitors. All our shuttle buses have ice chest, stocked with complementary bottles of water to welcome our guest at the Airport. At the Oak Plaza Hotel we provide our guest with the polished comfort of a quaint hotel in the historical city of Accra, where tranquility and relaxation peacefully coexist. Beyond the hotel's welcoming elegant setting, you will enjoy the cordial service provided by our well trained staff, who are ever ready to promptly provide you first class services and cater to your every need. The Oak Plaza Hotel welcomes its guest in a private, yet sophisticated facility, where public areas are meticulously maintained and interiors are uniquely designed because "we redefine standards". ... more   less 

Additional Information about Oak Plaza Hotel East Airport

Address: Dede Plaza, Spintex Road | East Airport,Accra, Accra 233, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: $166 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oak Plaza Hotel East Airport 3*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Accra
#7 Business Hotel in Accra
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Questions & Answers

Here's what travellers have asked, with answers from Oak Plaza Hotel East Airport staff and other travellers.
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Los Angeles, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give a good view of the KIA runway and flight arrivals.”
 of 5 bubbles Division_Head, 27 Oct 2016 | Read review
“Choose rooms on the 3rd floor as per my experience.”
 of 5 bubbles OnikeN, 5 Jul 2016 | Read review
“Get one with WIFI.”
 of 5 bubbles JeremyN951, 6 Jun 2016 | Read review
“Ask for a room near a wifi router as rooms far from it have very bad wifi service”
 of 5 bubbles ManRash2, 7 May 2016 | Read review
“Second Floor has a nice Lounge bar and breakfast area, three floors total”
 of 5 bubbles ShadehS, 12 Apr 2016 | Read review
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