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BEST WESTERN PREMIER Accra Airport Hotel

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263 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Accra Airport Hotel
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Showing 248: English reviews
Pretoria
Reviewed 21 June 2015

Stayed twice in April. The first visit was an improvement on my previous stays. Room was clean and did not look in need of maintenance. My lunch was a lot better than previous meals, so It looked as if the hotel was improving it's service. Unfortunately my second visit was a complete disaster. My flight arrive late and it was...

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Helpful?
1Thank Karrst
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Valued Guests, We wish to take the time to thank you for your comments regarding your recent stay at our property. We are also glad that you noticed significant improvement in our service levels upon your return visit. This is an indication that we take continuous service improvement seriously. We have carefully reviewed your comments regarding how your complaint...

Accra, Ghana
Reviewed 12 June 2015

I don't know if I just had bad luck with the staff I encountered, but... was stupid enough to not put my Kindle in my safe one day, and it disappeared. Reported it (twice) at the front desk -- first time I thought maybe I had left in the restaurant, but later a colleague confirmed I had left breakfast with...

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Helpful?
2Thank franzca2015
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Valued, Thank you for sharing your experience regarding your recent stay at Best Western Premier Accra Airport Hotel with us. We are very sorry to hear that you lost your property during your stay. The matter is being investigated and should we recover your property we will contact you as soon as possible. All your comments regarding the overall...

Pune, India
Reviewed 30 May 2015

I stayed in the hotel after 3 years as part of my short visit to Accra for a conference. The hotel is very close to the international airport and is in a posh area with a lot of greenery around. It is very nice to take a walk around the hotel area in the morning. There is a grocery shop...

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Helpful?
Thank StanleyPune
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Stanley, Thank you so much for taking the time to share your comments regarding your recent stay at our property. We thank you for recognizing our convenient location to the airport, and general greenery environment the hotel offers. I would also like to apologize on behalf of management and the entire team at BEST WESTERN PREMIER Accra Airport Hotel...

Takoradi, Ghana
Reviewed 19 May 2015

I enjoyed my stay with best western, Accra even though it was short . Staff were polite , very helpful and friendly especially Esther(guest relations). Breakfast was great but my coffee was cold. Overall my stay was perfect. The smiles on the faces of the employees alone made me feel at home.

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Helpful?
Thank Getrude E
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Getrude, Thank you so much for taking a moment to share your comments with us. We are very happy you found your stay to be enjoyable and memorable. And we are glad we made your stay comfortable. We look forward to welcoming you again to the Premier Life soon. Should have the need to contact us again, please do...

Johannesburg, South Africa
Reviewed 17 May 2015

My company booked this hotel as it is close to the airport & our office.I enjoyed the comfortable bed, good bed linen & fluffy white towels.The staff were friendly & tried hard.Food average.Check-out process slow.

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Helpful?
Thank Karen S
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Karen, Thank you so much for taking a moment to share your experience regarding your recent stay at our property with us. We are very happy to hear that your stay was generally comfortable. We are also happy to know that our staff were friendly. Your complaint about slow check-out and food is well noted. Information such as this...

Lagos, Nigeria
Reviewed 27 April 2015

The hotel is nicely located close to the Kotoka International Airport. The Meals were well made and served by professional waiters in the restaurant the fitness centre is also well equiped...the only challenge in my experience was the difficult / unfriendly receptionist who refused to grant me an early checking opportunity despite being a member of the Hotel's loyalty programme...she...

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Helpful?
Thank Chineyeze A
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Chineyeze, Thank you so much for taking the time to share your review with us. We appreciate you recognizing the locational advantage of our hotel, our meals and the professionalism of our waiters. We have also taken keen interest in some of the challenges you experienced during your stay including the unfriendliness of the front office executive, and issues...

Accra, Ghana
Reviewed 21 April 2015

.....the quality of the food is very disappointing. The breakfast buffet looks like it has been there all day and the lunch and evening dinner buffets were disappointing. Overall this made my stay less enjoyable as it could have bee. The staff are friendly and helpful and the pool area is nice. The promised wifi does not work well and...

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Helpful?
Thank Ian H
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Ian, We thank you for taking the time to share your feedback regarding your recent stay with us. I would like to apologize nn behalf of management and the entire team at BEST WESTERN PREMIER Accra Airport Hotel for the unsatisfactory service experience you encountered during your stay with us. We are truly sorry. We would also like to...

Asia
Reviewed 17 April 2015

I stayed at the Best Western Premier Accra Airport for a week on a business trip. The hotel is conveniently located near the airport, roughly about 5 minutes by car. I liked the staff at the restaurant as they were friendly and helpful. The light chicken soup and spicy fried platain were my favorite Ghanian dishes at the hotel restaurant....

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Helpful?
Thank Latino_Loco
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Valued Guest, We thank you for taking a moment to share your experience regarding your recent stay at our property with us. We are very happy to hear that your stay was generally comfortable and you found our overall service to be good. We are also glad to hear that you found some improvement in the wifi. We are...

Nigeria
Reviewed 9 April 2015

Loved the stay! Breakfast was good. Staff is above avg. - the best I have encountered in Accra for professionalism. The few problems we had were quickly attended to and resolved. We planned to go to a different hotel and instead extended the stay at the Best Western. Will stay again, if necessary. Oh- those curtains kept the sun out...

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Helpful?
Thank Kwabena B
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Kwabena, Thank you for taking the time to share your feedback about your recent stay at our property with us. We are very glad to hear that we were able to meet your expectations of good service. We will be happy to welcome you and your family back to our hotel again whenever you are in Accra. Please feel...

Rome, Italy
Reviewed 5 April 2015

The hotel is very near to the airport and it is good to avoid Accra traffic. The rooms are clean and nice. The swimming pool is comfortable, even if the area around is not to nice. The food is really good, especially the crepes at the breakfast buffet. The African dinner is nice too. Personnel is prepared and kind.

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Helpful?
Thank Alby911
BestWesternPremier, Sales and Marketing Manager at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience at our property. We are very pleased to hear that you found the rooms to be nice and clean, and the food to be really good. Your appreciation of our good efforts at ensuring that guests stay with us is as comfortable and pleasant as possible encourages...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Zara Restaurant
Zara Restaurant
Cuisines: European, Asian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Whether on business or leisure, guests of the BEST WESTERN PREMIER Accra Airport Hotel will find every need catered for at their door step. The hotel is situated in the prime Airport Residential Area (a walking distance to the Kotoka International Airport) with easy access to road links leading out of the capital to most major cities and also mere seven kilometers to the city center. We are business hotel that caters to business travelers and leisure seekers. We offer complimentary free high speed internet and airport pickup. Conference and Banqueting support is also available to all our business clients who want to arrange meetings with their counterparts in Ghana. ... more   less 

Additional Information about BEST WESTERN PREMIER Accra Airport Hotel

Address: 17 White Avenue | Airport Residential Area, Accra 0000000, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: $198 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Accra Airport Hotel 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Accra
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Accra Airport Hotel staff and other travellers.
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Boston, Massachusetts

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Questions? Get answers from BEST WESTERN PREMIER Accra Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms”
 of 5 bubbles phoebe152, 4 Aug 2016 | Read review
“Go for the suite, truly amazing”
 of 5 bubbles piecuo, 31 Jul 2016 | Read review
“I am of the opinion that the second floor room are the best.”
 of 5 bubbles oseikwakuevans, 18 May 2016 | Read review
“Accessibility from the airport is easy”
 of 5 bubbles naashika2002, 27 Apr 2016 | Read review
“If you have to make a change or need anything, go to the front desk until it gets done or it won't happen.”
 of 5 bubbles Forrest5280, 14 Mar 2016 | Read review
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