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Azalai Hotel Salam

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Traveller (31)
Dining (1)
Room & Suite (1)
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Overview
  • Excellent8%
  • Very good43%
  • Average33%
  • Poor10%
  • Terrible6%
Travellers talk about
“nice hotel”(3 reviews)
“renovation”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (121)
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All reviewsfront desk staffnice hotelrenovationshuttletidyinternetgym
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11 - 15 of 68 reviews
Reviewed October 29, 2016

Hotel favours allowing loud parties and weddings to play extremely loud music until 12 midnight, while guests are left to have blaring music all night in their rooms. Totally unacceptable and not expected at a business hotel. I had to spend over two hours contacting...More

Thank 128jonas
Response from Madior S, Directeur d'Exploitation at Azalai Hotel SalamResponded November 30, 2016
Google Translation

Cher Monsieur, Nous accueillons avec beaucoup d'attention vos remarques suite à votre séjour parmi nous. Nous venons par la présente...More

Reviewed October 15, 2016 via mobile

Old style hotel with rooms needing aime refurbishment. Rooms and bathrooms look old although everything works. Breakfast buffet is ok but service extremelly slow. Pool in the garden does not look clean as water is trouble .....

Thank stefqatar
Response from ousmane m, Responsable réception at Azalai Hotel SalamResponded October 17, 2016

Hi Dear STEF Thank you for sharing your opinions with us. We have ongoing improvement and renovation work. Azalai hotel salam thank you for the choice and the confidence.

Reviewed September 11, 2016 via mobile

I have stayed here many times, the rooms are good, clean. The staff is friendly. The two very good things are: Internet - very reliable and fast, have probably stayed on every floor and corners, it never disappointed. Second good thing is the lobby, a...More

Thank NilayDesai
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded September 19, 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chef de Réception /Front Office Manager

Reviewed August 19, 2016

My organization, and other organizations, was invited to attend a workshop there in August 2016. The service was less than stellar at tortoise speed with participants going back to work without being able to eat their lunch because there were not enough staff to serve...More

1  Thank Hammouda B
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded August 22, 2016

Sir, Thank you for taking the time to share your thoughts. Although we would have preferred that your experience was more pleasant, your feedback and impressions are very important to us because they help us improve our services every day. The satisfaction of our customers...More

Reviewed August 11, 2016

I was surprised at security before walking into the hotel. A gate guard which went through the car and metal detectors at the door entrancement. I believed my room was in an older part of the hotel. Its really could use a brightening up with...More

Thank TexasSnakeFarm
Response from ousmane m, Front Office Manager at Azalai Hotel SalamResponded August 12, 2016

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Front Desk Manager

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Details
Price range
US$161 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Bamako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$161 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Bamako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (31)
Dining (1)
Room & Suite (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Romy M
December 5, 2016|
Answer
Response from Pepitafa | Reviewed this property |
Never found it, (i also asked them to confirm my booking by mail and they never did it) I called their center, good luck
0
Votes
Google Translation
199995
May 17, 2016|
Answer
Response from Ousmane M | Property representative |
bonjour cher(e) client(e) nous accusons réception de votre demande et vous prions de bien vouloir vous adresser à notre service commercial : au +223 76-40-30-92 OU Mlle Sidibe
0
Votes
Google Translation
olivierw553
February 3, 2015|
AnswerShow all 2 answers
Response from Ousmane M | Property representative |
Bonjour notre très aimable client merci pour toujours pour le choix et la confiance que vous placez en AZALAI HOTELS. Il est bien possible d'emporter une serviette de notre établissement comme souvenir. nous vous informons... More
0
Votes
Google Translation
Room Tips
"Wait until the construction work has finished. It should be fine then.."
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"Higher Floors are better. Less Mosquitoes"
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"Ask to be in a room away from the construction."
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"Don't stay here"
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