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09/07/2017 10/07/2017
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    Polana Serena Hotel

    Avenida Julius Nyerere 1380, Maputo 1100, Mozambique
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (373)
          Pool & Beach (58)
          Room & Suite (49)
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          Overview
          • Excellent55%
          • Very good31%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “main building” (27 reviews)
          “grand dame” (9 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Facilities for Disabled Guests
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Southern Sun Maputo
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          #2 of 23 hotels in Maputo
           
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          #3 of 23 hotels in Maputo
           
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          Hotel Avenida
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          #4 of 23 hotels in Maputo
           
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (544)
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          There are newer reviews for Polana Serena Hotel See the most recent reviews

          11 - 15 of 544 reviews

          Reviewed 1 May 2017 via mobile

          It's undoubtedly one of the best hotel in the country. The pool looks outstanding over viewing the sea. The rooms are spacious and nicely decorated although they might need a refreshing and light renovation, literie is comfortable, location is good. The problem with Polana is...More

          2  Thank Mr Ruffo D
          Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 2 weeks ago

          Dear Mr Ruffo D, It is truly an honor to be reading your remarks and your complements about our hotel on tripadviser as you took the time to write and share with us. We are humbled and we thank you for choosing to stay with...More

          Reviewed 1 May 2017 via mobile

          Thank you to your team ... right from Genor who fetched us at Maputo Airport🛬 for the terrific hospitality and exquisite cuisine, we have been most fortunate to have indulged in. 🍋🍇🍉🍒🥑🍆🌶🥖🍤🥓🍳🍗🍖🥗🥘🍜🍰🍨🍪☕️🍸🍽 Your wonderful dining staff with BIG SMILES 😁are so tremendous 👌🏻 The couples...More

          Thank Michelle v
          Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

          Dear Michelle v, Thank you “ OBRIGADO “ for the comments you made on tripadvisor regarding Polana Serena Hotel. We are delighted to know that we managed to spoil you with our hospitality, cuisine, couples massage and the smiles of our helpful staff. We look...More

          Reviewed 25 April 2017

          My husband and I have just spent three wonderful nights at the Polana Serena. It is a beautiful old colonial style, stunning hotel. The staff are very friendly, polite, welcoming and nothing is too much trouble for them. The lovely pool was a great area...More

          Thank Diana H
          Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

          Dear Diana H, Thank you kindly for the comments you made on tripadvisor regarding Polana Serena Hotel. We are pleased to know that you felt welcomed and enjoyed our amenities. We look forward to welcome you at Polana Serena Hotel. Warm regards Ivan Dava

          Reviewed 20 April 2017

          This palatial pile has a colonial charm about it and has all the typical traipsings one would expect from a 5 star hotel in an African capital city. There are lovely sea views, a large swimming pool, extensive gym and massage services etc. The rooms...More

          Thank aikiko
          Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

          Dear aikiko, We are humbled and we thank you for choosing to stay with us. Thank you for your valuable remarks and complements about our hotel on tripadviser as you took the time to write and share with us. Allow me to apologize on behalf...More

          Reviewed 7 April 2017 via mobile

          I have to say we didn't stay at the hotel - but simply were in the market for a good massage. We were able to book a massage at the spa in the hotel - maisha spa. We had the most relaxing 90 min spa...More

          Thank Christina C
          Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 1 week ago

          Dear Christina C, We are delighted to know that your experience at Maisha Spa was a memorable one. Thank you for your comments on tripadvisor regarding Maisha Spa amenities. We look forward to welcome you back at Maisha Spa. Warm regards Ivan Dava

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          Details
          • Price range
          • US$216 - US$669 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Spa Hotel in Maputo
          • #1 Luxury Hotel in Maputo
          • #3 Business Hotel in Maputo
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 142
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, TravelClick, Hotwire, Jovago.com, Evoline ltd, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Polana Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mozambique >
          • Maputo Province >
          • Maputo
          Add Photo Photos
          Traveller (373)
          Pool & Beach (58)
          Room & Suite (49)
          Dining (41)
          Hotel & Grounds (252)
          Business Centre & Event Rooms (7)
          Family and Play Areas (6)
          Bathroom (5)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Hi, we are 4 white women traveling in Mozambique. We have a 4 hour layover in Beira. We arrive during the day. Pictures show that the airport is pretty bare bones. My question is would we be safe enough to venture out and leave the airport to find a restaurant to eat at? or would the airport provide more safety for us? I'm also wondering if just sitting at the airport for 4 hours poses as a risk, kind of like we are sitting ducks. I do not know Mozambique at all, but do understand that there is a real threat to travel here. Some insight about the area would be great. Thank you.
          9 September 2016|
          Answer
          Response from RoninDC | Reviewed this property |
          When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
          0
          Votes
          Hi. I am traveling to Maputo for an overnight layover. I will be arriving around 9:30 at night. Is it safe to travel alone as a female arriving that late? I am hoping to be with a friend if she is able to meet me there. What is the safest way to get from the airport to the hotel? Would you recommend that I arrive during the daytime instead if that can be arranged? I was thinking about taking a private car or using the hotel shuttle for a ride. Which do you recommend for the safest travel? Thank you
          7 September 2016|
          Answer Show all 7 answers
          Response from TravellingSMH | Reviewed this property |
          Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
          0
          Votes
          I see you have a "business centre with internet access". Does that mean there is no wifi throughout the hotel? Do I need to be in the business centre to have internet access on my phone and laptop?
          15 October 2014|
          Answer Show all 8 answers
          Response from SerenaHotels | Property representative |
          Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
          1
          Vote
          Room Tips
          "First floor, corner room, facing the pool is perfect."
          Read review
          "Ask for an ocean view"
          Read review
          "upper floor rooms if possibly overlooking the swimming pool and the sea."
          Read review
          "Pick up a room with a balcony or one with sea view"
          Read review
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