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02/07/2017 03/07/2017
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    Polana Serena Hotel

    Avenida Julius Nyerere 1380, Maputo 1100, Mozambique
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$325
          US$210
          Great Deal
          US$236
          Traveller (371)
          Pool & Beach (58)
          Room & Suite (49)
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          Overview
          • Excellent55%
          • Very good31%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “main building” (27 reviews)
          “grand dame” (9 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Facilities for Disabled Guests
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (543)
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          There are newer reviews for Polana Serena Hotel See the most recent reviews

          181 - 185 of 543 reviews

          Reviewed 21 October 2014

          We were really looking forward to staying at the Polana Serena but unfortunately we found: 1. when they took us up to our room, there was a man inside still preparing it, so we didn't get an orientation, nor did we get a tour around...More

          2  Thank 6monthhoneymoon
          Response from Miguel S, General Manager at Polana Serena HotelResponded 22 October 2014

          Dear Guest, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. We regret we did not...More

          Reviewed 3 October 2014

          One of the finest colonial hotels in the world. It is worth the trip itself. The hotel staff were very helpful with tours to desolate beaches as well as the Kruger park in South Africa. The berakfast buffet is possibglythe best I have ever had....More

          Thank TheTraveller107
          Response from Miguel S, General Manager at Polana Serena HotelResponded 22 October 2014

          Dear Guest, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you comments...More

          Reviewed 26 September 2014

          Being traveling for past year into Maputo. The standard of the hotels are shocking. Returned to the Polana after 12 years with my wife. Still the best address to stay in Mozambique. The reception, the staff, rooms, and most importantly the cleanliness of the hotel.The...More

          Thank avm007007
          Response from Miguel S, General Manager at Polana Serena HotelResponded 22 October 2014

          Dear Guest, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. Thank you for you comments...More

          Reviewed 24 September 2014

          As with all the Serena properties there is something very old world and charming about this still striking hotel that make it very attractive as a tourist destination. BUT, as a business hotel it leaves a lot to be desired. From glacial service to inconsistent...More

          Thank mpk17
          Response from Miguel S, General Manager at Polana Serena HotelResponded 23 October 2014

          Dear Guest, Thank you for choosing Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. We took notice on your comment...More

          Reviewed 23 September 2014

          Great sea-view and the property is very impressive both within and from the outside. well designed with good rooms and related creature comforts. food choices are good and the dining areas are very amenable for meetings.More

          Thank ASR2009
          Response from Miguel S, General Manager at Polana Serena HotelResponded 23 October 2014

          Dear Guest, Thank you for choosing the Polana Serena Hotel and taking the time to write about our service and experience. We take every comment about our Hotel very seriously and whether positive or negative we always aim to improve. We are very happy to...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          Details
          • Price range
          • US$216 - US$669 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Spa Hotel in Maputo
          • #1 Luxury Hotel in Maputo
          • #3 Business Hotel in Maputo
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 142
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Jovago.com, Evoline ltd, Travelocity, TripOnline SA, TravelClick, Cheap Tickets, Cancelon and HotelQuickly so you can book your Polana Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mozambique >
          • Maputo Province >
          • Maputo
          Add Photo Photos
          Traveller (371)
          Pool & Beach (58)
          Room & Suite (49)
          Dining (41)
          Hotel & Grounds (250)
          Business Centre & Event Rooms (7)
          Family and Play Areas (6)
          Bathroom (5)
          Nearby
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          .74 km away
           
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          Nearby Restaurants
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          Nearby Attractions
          FEIMA - Feira de Artesanato, Flores e Gastronomica
          187 reviews
          .56 km away
          Iglesia de San Antonio de la Polana
          85 reviews
          .39 km away
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          163 reviews
          1.43 km away
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          72 reviews
          1.40 km away
          Questions & AnswersAsk a question
          Hi, we are 4 white women traveling in Mozambique. We have a 4 hour layover in Beira. We arrive during the day. Pictures show that the airport is pretty bare bones. My question is would we be safe enough to venture out and leave the airport to find a restaurant to eat at? or would the airport provide more safety for us? I'm also wondering if just sitting at the airport for 4 hours poses as a risk, kind of like we are sitting ducks. I do not know Mozambique at all, but do understand that there is a real threat to travel here. Some insight about the area would be great. Thank you.
          9 September 2016|
          Answer
          Response from RoninDC | Reviewed this property |
          When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
          0
          Votes
          Hi. I am traveling to Maputo for an overnight layover. I will be arriving around 9:30 at night. Is it safe to travel alone as a female arriving that late? I am hoping to be with a friend if she is able to meet me there. What is the safest way to get from the airport to the hotel? Would you recommend that I arrive during the daytime instead if that can be arranged? I was thinking about taking a private car or using the hotel shuttle for a ride. Which do you recommend for the safest travel? Thank you
          7 September 2016|
          Answer Show all 7 answers
          Response from TravellingSMH | Reviewed this property |
          Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
          0
          Votes
          I see you have a "business centre with internet access". Does that mean there is no wifi throughout the hotel? Do I need to be in the business centre to have internet access on my phone and laptop?
          15 October 2014|
          Answer Show all 8 answers
          Response from SerenaHotels | Property representative |
          Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
          1
          Vote
          Room Tips
          "First floor, corner room, facing the pool is perfect."
          Read review
          "Ask for an ocean view"
          Read review
          "upper floor rooms if possibly overlooking the swimming pool and the sea."
          Read review
          "Pick up a room with a balcony or one with sea view"
          Read review
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