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First of all I have to say that we have nothing but praise for the staff who were on hand throughout our three night stay. They were all friendly, helpful and professional in every way. The problem is that this hotel is part of the...More
Response from hotel_austral, Gérant at Hotel AustralResponded 10 June 2017
Mr and Mrs HERRING,
The day you processed the check-out, you had a long talk with our Receptionnist Erika. At no time, you mentioned your dissatisfaction about the hotel. We are hence quite surprised to read your comment on TripAdvisor.
If you may, we’d like...More
Its always a pleasure to stay in Austral st denis , this was my 6th stay in this
property since 2015 and they have raised their standards of service considerably ,they have renovated many rooms , specially on the 1st floor , new paint job...More
Thank Destination A
Response from hotel_austral, Gérant at Hotel AustralResponded 3 May 2017
Dear Destination A
Thank you very much for posting your review on TripAdvisor. We are thrilled to read that you enjoyed your stay with us and that you were particularly satisfied with our new rooms and hospitality
We are extremely proud to be a group...More
There are no five or four-star hotels in Saint-Denis then I took this hotel. I stayed at this hotel for two nights. This hotel is located at north east of Saint-Denis, but city itself is not so big then it is located as if at...More
The hotel is close enough to the airport and we have restaurants around. Its worth for those who want to stay there for short period. quite clean. only inconvience is that we have some stairs to climb when we carry our luggage.More
1 Thank nitish1501
Response from hotel_austral, Gérant at Hotel AustralResponded 20 January 2017
We thank you for your review about your recent stay at Hotel AUSTRAL.
We are pleased to read that you liked the location of the hotel. Indeed it is very central and allows the guest to go easily and quickly to the main...More
This is a perfect hotel for day on transit to other places in reunion upon landing into the island. The 4th floor does not have elevator and one must be ready to flex muscle especially if you are carrying heavy bags. The breakfast is ok....More
Response from hotel_austral, Gérant at Hotel AustralResponded 21 November 2016
Thank you very much for posting your review on TripAdvisor. We are happy to read that you were satisfied with our facilities
The room you had is one of the very few guestrooms which don't have direct access via elevator.
Our hotel is...More
US$112 - US$135 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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