Scheba Hotel
17 KN 6 Avenue Kiyovu sector, Nyarugenge district, Kigali Rwanda
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About
#2 of 7 special hotels in Kigali
Location
Cleanliness
Service
Value
Scheba hotel is a luxurious and affordable hotel, located in serene environment of Kiyovu near R.U.R.A , a peaceful area, just a few meters from the city center. There are multiple restaurants and hotels in the neighborhood, making it the perfect place from which to explore the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Location
66Somewhat walkable
Grade: 66 out of 100
42Restaurantswithin 1 km
13Attractionswithin 1 km
17 KN 6 Avenue Kiyovu sector, Nyarugenge district, Kigali Rwanda
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48Reviews1Q+A12Room tips
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I made a reservation at this hotel for 4 nights through one of the third-party reservation websites for myself and a friend traveling together in Rwanda. Upon arrival at the hotel at approximately 9 pm, we had our luggage and belongings x-rayed before being able to walk up to the check-in counter. I had a full bottle of banana beer I had purchased earlier which the security guard initially refused to let me bring in, until another staff member stepped in and convinced him to allow in. We walked up to the check-in counter and mentioned we had a reservation. The woman at the desk said they had cancelled their contract with the third-party website and were not honoring reservations made through that site. The reason she gave was because the rates published on the site ($83 per night) were too low for them to make a profit. She then proceeded to mention that she had rooms available and could book us for $130 a night. To add insult to injury, she told us that we would have to contact the third-party website ourselves to get a refund for the reservation we had already paid through them. We begrudgingly paid for one night at Scheba since it was already getting close to 10 pm and we didn’t know if we could find other accommodations on such short notice. We then spent the next two hours on a call with the third-party website trying to get a refund on the original reservation. Our room was old and outdated. The windows and balcony door did not fully seal, allowing sounds and insects to come in. There was a very loud band playing on the hotel pool deck below until 11 at night, making sleep impossible. The pillows had stains on them. The included breakfast was horrible, with just a few fruit, bread, and cheese options and some unappetizing egg and meat choices. When I saw a cockroach crawl across the food plates, I had enough. I went up to the room, packed my things, and checked out for a better hotel down the street. These people are running a bait-and-switch scam by accepting reservations and then not honoring them and forcing a higher rate upon you at check-in. Do yourself a favor and run away!…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
- The hotel is very clean and the staff are ever ever ready to listen to the customers, i can mention one of them by the name of Gaju and another tall gentleman who are very kind and have a good customer relation - The breakfast need to factor in traditional prepared meals - The TV signals are not very good and need to include more international channels
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Date of stay: February 2020
Location
Service
Room Tip: there are some rooms that are large than others and are located at the corner
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Quiet, clean, modern, comfortable, good atmosphere, amazing view on Kigali, beautiful inner garden with pool, very finished bathroom, complete breakfast with local and international food. Internet wifi a bit slow during evening time.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Guest Relations Manager at Scheba Hotel
Responded Mar 18, 2020
Dear Xavier, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. we're sorry that your internet was a bit slow during the night time our IT technicians solved the problem. we are looking forward to hosting you again at Scheba Hotel in the near future. kind regards, MUSTAFA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I was in Kigali on a business trip ( December, 2019 ) and stayed at SCHEBA Hotel. Like I always do with my reviews, I will break it down in a few bullet points, starting with the positives; -Good breakfast. Both traditional and International options are available. -Quiet and Clean -Averagely priced (for the price, it seemed like a bargain) -Located in a very good neighborhood of Kigali. -Stone-throw away from the COD (15-20 walk). -Gym/Swimming pool -Hotel does Airport pick ups (free) and drop offs at ($20) -They have an in room Iron and Ironing board- which I found to be extremely helpful -They also have a water kettle and a variety of Rwandan tea bags to choose from in the room. -They accept major international credit cards. The only point of concern goes to the room entertainment. My TV wasn’t clear, with very little variety in terms of channels to watch. Although the majority of the staff (who are by the way, super friendly) know English, you might meet a few who might not been so proficient. So knowing French would be an absolute bonus, even more stellar if you speak Kinyarwanda. I highly recommend Scheba Hotel when next in Kigali. …
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Front Office Manager at Scheba Hotel
Responded Feb 9, 2020
Dear Edward, Apologies for the delayed response. thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our other services. we are working on bringing the best room entertainment by adding more channels to in the tv rooms. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. BEST regards, ANTOINE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff.(Mr. Charles) All of the people are incredibly helpful and generous with their time, service and advice. This was one of the nicest hotel i have stayed in the four in Africa. Thanks for making my visit to Kigali that much better😍😍😍
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, General Manager at Scheba Hotel
Responded Sep 4, 2019
Dear Roy, we are very pleased with your review to scheba hotel and we appreciate your contribution to the hospitality industry through feedback, you always mention wherever you stay and we will keep this high standard so that we attract more guests to come to stay at scheba hotel. also, we have rewarded Mr. Charles who seems to help you much as you mentioned him in your review. we hope to host you again once you come back to Kigali city. best regards DESEIGNE Stephane
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New hotel in a residential area, 10 min by car from the Convention Center. Quiet and clean, spacious rooms (mine was, at least) and nice view on the hills and on the swimming pool. Enough choice for sweet or savory breakfast. A small but well stocked stand (tiny shop) for last minutes souvenirs with the correct prices, not the usual overpriced hotel stuff. Kind staff but be prepared to wait at the airport if you asked for a transfer: maybe it was the long procedures the incoming cars must go through, but we had been waited for more than 30 min. before someone showed up.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Guest Relations Manager at Scheba Hotel
Responded Mar 17, 2020
Dear Valuable Guest, Thank you for taking the time to post your excellent feedback. We are glad to read that we have exceeded your expectations and hope to welcome you again. best regards, MUSTAFA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good experience at scheba hotel,,, I was booked at certain hotel but unfortunately they cancelled but on request they recommended scheba hotel but surely I wasn't feel to meet my satisfaction, but it's unbelievable how hotel is clean ,staff well trained , nice pool view ,rooms are big enough. I am glad to come back to scheba hotel.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Front Office Supervisor at Scheba Hotel
Responded Jun 15, 2019
Dear Abbaye, greetings from Scheba Hotel and thank you for your wonderful review. we're so happy to hear that our staff and services met your needs and expectations. we look forward to welcoming you back to Scheba Hotel in the near future. sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay at the Scheba Hotel. Staff are friendly, kind, and very responsive to your needs. They were able to help address any question or concern immediately. The rooms are beautifully kept, spacious, and clean. The surrounding area is safe, clean, and very peaceful. The hotel is conveniently located so that it isn't too far to travel to any destination within the city. I would 100% return to Scheba hotel for business or personal travel.
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Date of stay: April 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Front Office Supervisor; at Scheba Hotel
Responded May 29, 2019
Dear Edmari; Thank you for taking the time to post your excellent feedback. We are glad to read that we have exceeded your expectations and hope to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed a week at Scheba hotel on the recommendation of a friend and I have not been disappointed. The hotel is in a good location and a quiet area. Jump on a motor taxi and go to nice restaurants in few minutes, or to the Capliki market :) I had a room with view on the pool and the city and a terrace, very pleasant. The rooms are very clean and spacious and bathrooms in marble and the beds are comfortable. The hotel is only 2 years old. Daniella and her team are very friendly, accommodating and professional. They all speak french or english. Internet did not work well for 2 days being very slow in my room and for them at the reception, they gave me an individual router and that solved the issue. On my first night the music from the restaurant was loud and it was late so I called the reception, they immediately turned off the music and I never heard noise anymore, despite being on the reception level. The restaurant has good and freshly cooked food and the staff there is also very nice. Overall a good experience, high standing for affordable prices. I will go back there for sure for my next visit to Kigali.…
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Date of stay: May 2019Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Front Office Supervisor at Scheba Hotel
Responded May 30, 2019
Hello Peggy, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate you. Also, thank you for the kind words regarding the management and the staff. We are continually trying to improve the variety and quality of services we offer. Thank you for staying at Scheba Hotel and We look forward to welcoming you back to our hotel in the future Sincerely, Egide
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scheba Hotel is a wonderful facility with wonderful staff. Staff are very accomodating to guest needs and are always eager to help when/where they can. The rooms are very comfortable too! I would recommend Scheba for anyone visiting Kigali.
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Date of stay: April 2019Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from schebahotel, Front Office Supervisor; at Scheba Hotel
Responded May 30, 2019
Dear Joshua; Thank you so much for the kind review. We are glad to know that you enjoyed our rooms and our facility. Our staffs are happy to know that they met your expectations. We look forward to your next stay with us again. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
35
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Claim Your ListingScheba Hotel - UPDATED 2023 Prices, Reviews & Photos (Kigali, Rwanda) - Specialty Hotel - Tripadvisor
Frequently Asked Questions about Scheba Hotel
Which popular attractions are close to Scheba Hotel?
Nearby attractions include Choose Kigali Art Gallery (0.8 km), Camp Kigali Memorial (1.2 km), and Heaven Experiences (0.6 km).
What are some of the property amenities at Scheba Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Scheba Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Scheba Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Scheba Hotel?
Conveniently located restaurants include Cucina Restaurant, Fusion Restaurant, and Iriba Bar and Terrace.
Are there opportunities to exercise at Scheba Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Scheba Hotel have an airport shuttle?
Yes, Scheba Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Scheba Hotel have airport transportation?
Yes, Scheba Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Scheba Hotel?
Yes, dry cleaning and laundry service are offered to guests.