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Step Town Motel

251 reviews
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Traveller (98)
Room & Suite (30)
Dining (6)
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Overview
  • Excellent52%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“manager john”(14 reviews)
“dirt road”(11 reviews)
“city centre”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
All hotel details
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Reviews (251)Write a Review
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109
77
23
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All reviewsmanager johndirt roadcity centrecar rentalafrican teastayed here for nightswould definitely stay here againrooms are basicshort stayairport pickupgenocide memorialdriverrwandayveshillsvirungamotorcycle
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11 - 15 of 220 reviews
Reviewed 4 August 2017 via mobile

What a helpfull staff, good food, beautiful rooms, amazing view and perfect location They even helped us with our own car problems and also have car rental (with driver) as well! We definitely recommend it!

Thank Nederland879
Reviewed 30 July 2017

We've traveled and worked a lot in Africa but this was our first visit to Kigali. We were delighted with the welcoming, peaceful climate of the hotel. The staff were friendly and competent. The manager (John) was just wonderful, he gave us a lot of...More

Thank acaaliwife
Reviewed 24 July 2017

Awesome views over the valley. Not that far from center. Peaceful and relaxing. Nice and very clean room. Lovely and helpful personnel. Good price/quality. Sometimes rather slow internet. We found it TOP !

Thank abossier
Reviewed 1 May 2017 via mobile

Staff here were really helpful and very friendly. They got us a great driver - ask for Didier. Decent breakfast and good prices. Only downside was exceptionally loud and tedious American guests who sat on the verandah for hours trying to out bore each other...More

Thank Daran71
Reviewed 21 April 2017

We were slightly disconcerted to find the entrance to this property along a dirt road - but don't worry - neighbourhood seemed fine, and the views over the city are just gorgeous. We walked up to a restaurant at a shopping centre (took about 20...More

Thank Jo2606
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Laundry Service
Room Service
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$65 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
Room types
Non-Smoking Rooms
Details
Price range
US$59 - US$65 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Best Value Hotel in Kigali
#5 Business Hotel in Kigali
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (98)
Room & Suite (30)
Dining (6)
Questions & Answers
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karsnow
24 January 2018|
AnswerShow all 2 answers
Response from AdventurePhiles | Reviewed this property |
You should contact them directly. They are very easy to deal with.
0
Votes
HiFly1976
2 November 2016|
Answer
Response from loekileeuwnl | Reviewed this property |
10.000 francs
0
Votes
Abhi P
22 October 2016|
AnswerShow all 2 answers
Response from ppirlot | Reviewed this property |
Yes, shuttle service from and to the airport is provided upon request, at a cost naturally (40$ if I remember correctly).
0
Votes
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12
Room Tips
"Ask for an upper floor with a city view"
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"I think all rooms are good rooms"
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"Room at the top of the main part of the hotel has a great view!"
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"View to Kigali"
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