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The Manor Hotel

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Traveller (91)
Room & Suite (36)
Dining (21)
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Overview
  • Excellent37%
  • Very good41%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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All reviewsindian restaurantchef manishbeautiful city viewfront lawndiplomatic areagym equipmenthospitable staffexcellent viewperfect staybourbon coffeeroom balconyexcellent place to staygreat poolmake you feel at hometop floorrestaurant serviceroom service
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31 - 35 of 180 reviews
Reviewed July 4, 2017

They said, "Sorry, our lift is broken. We're preparing your room. It will be a minute. It turned out to be 45 minutes, and then they gave me a dark room with a view over their unheated swimming pool. French toast was cold in the...More

Thank constanttraveler71
Management response:Responded September 12, 2017

Dear Constanttraveler71, Thank you for taking time to review our hotel. We are pleased to hear that you loved our cappucino and will give feedback to our barista. We are disappointed to read that your experience during your stay with us was not to the...More

Reviewed May 29, 2017 via mobile

The rooms was spacious and clean .the staff was amazing ,we had dinner on the top floor restaurant food was delicious and the view was breathtaking.we will definitely stay at this hotel next time we come to Kigali .More

1  Thank Naddy A
Response from Imran A, General Manager at The Manor HotelResponded June 10, 2017

Dear Naddy A Happy you feel there’s lots to see as soon as you arrive. It's also great to hear that the rooms and our location were a good fit for your trip. Thanks for your kind words about our staff. Hope you’ll stay with...More

Reviewed May 24, 2017

There is variety in terms of food as there is a range from European, Chinese and Indian restaurants. The night views are beautiful. The reception and check out were good. The rooms are big and beautiful. Could improve on breakfast.More

Review collected in partnership with this hotel
1  Thank ensonm
Response from Imran A, General Manager at The Manor HotelResponded June 10, 2017

Thanks for the 4/5 rating! It's excellent you enjoyed your time with us so much! We're thrilled you enjoyed our dining options and that our team took such great care of you. That's what we like to see! We look forward to sharing an even...More

Reviewed May 23, 2017 via mobile

Great pool and great staff. The rooms are a bit small for the price (120usd/night). all rooms have amazing views of the lake. Sunny day at the infinity pool on my way back to Kigali and had a good lunch at the restaurant.More

Thank Benjamin M
Response from Imran A, General Manager at The Manor HotelResponded June 10, 2017

Dear Benjamin M Thank you, We are delighted to hear you enjoyed many aspects of your stay with The Manor. You make some excellent suggestions for improvement which we will take into serious consideration as it comes time for updates within the hotel. We hope...More

Reviewed May 22, 2017 via mobile

I love staying here when I come to kigali I'm suprised not many people know about it they have wonderful dining options from Italian to indian. Really good food. Super clean hotel great location. A personal touch when it comes to service Love this placeMore

1  Thank Lucas P
Response from Imran A, General Manager at The Manor HotelResponded June 10, 2017

thank you, Lucas P. We are delighted to hear you enjoyed many aspects of your stay with The Manor, especially our sleep experience, sincere service and Empire views. Guests like you are a joy to host and we hope you will join us for another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$138 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kigali
#5 Spa Hotel in Kigali
#11 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$138 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kigali
#5 Spa Hotel in Kigali
#11 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (91)
Room & Suite (36)
Dining (21)
Pool & Beach (15)
Business Centre & Event Rooms (12)
Questions & Answers
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Joshua J
May 20, 2018|
Answer
Response from Anne S | Reviewed this property |
Yes, it is a 4 star. You should visit it and decide for yourself; it's all relative, but, by Kigali standards, this hotel would qualify as 4 star.
0
Votes
CMV2013
March 12, 2017|
AnswerShow all 2 answers
Response from Imran A | Property representative |
Dear tripadvisor member Yes I am pleased to tell you we have a salon on site that opens from the hours of 9am until 9pm 7 days per week. Whether you bring in a picture or have a particular look in mind, your hair stylist... More
0
Votes
muriisarobertdenillo
December 8, 2016|
AnswerShow all 2 answers
Response from Imran A | Property representative |
Dear Trip advisor member Please email us directly using the email address in the listing for any questions. Kind Regards Imran Alam General Manager The Manor Hotel
0
Votes
Room Tips
"Avoid Room 309"
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"Ask for a view."
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"1st floor rooms have a beautiful view of the city"
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"Higher floors have better views"
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