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Kwetu Residence Inn

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Traveller (8)
Room & Suite (20)
Dining (5)
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Overview
4.0
8 reviews
  • Excellent12%
  • Very good64%
  • Average12%
  • Poor12%
  • Terrible0%
11 Jan 2017
“Don't eat at the restaurant”
21 Nov 2015
“Comfortable”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (8)
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1 - 5 of 7 reviews
Reviewed January 11, 2017

Every time I go to Kwetu's restaurant, something goes wrong. The first time, I ordered a Croque Monsieur and immediately got food poisoning. The second time, the manager was sitting behind the counter with his staff EATING LUNCH... the employee proceeded to make my coffee...More

Thank KLNeil1012
Response from Kwetufounder, Owner at Kwetu Residence InnResponded January 24, 2017

Dear Neil, We apologize for this behavior from our staff and we can not tolerate it. We will for sure talk to the management of the Cafe and have this service improved. Many thanks for your comments. Eric

Reviewed November 21, 2015

I Stayed at Kwetu On sept 2015. It was my 4th Time to Kigali but 1st time to Kwetu, Thanks for everything have You done for me, I mean the Services, your Rooms is very very excellent, Your Breakfast is very very very Good. Thank...More

Thank yung561
Reviewed April 22, 2015 via mobile

My putting Kwetu in the 'Excellent' category is based as much on the whole vision of Kwetu as the standard of accommodation and service. The hotel bit is part of the Film Institute and as such means that you can be part of a community...More

2  Thank HUGH J
Reviewed June 20, 2014

I stayed here in May 2014 on my third work trip to Kigali. It was my first time staying here and it was very pleasant. My room and en suite bathroom were much larger than I expected and it was very clean and in very...More

Thank Aneil B
Reviewed August 16, 2013

Stayed here in June 2013 - my first two nights after arriving in Rwanda were spent here. Staff was extremely friendly and helpful. For my first breakfast there was a power outage but staff was creative in preparing whatever they could not needing electricity. They...More

1  Thank worldtraveler300
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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$79 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$79 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveller (8)
Room & Suite (20)
Dining (5)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Room Tips
"All Place is very Quiet"
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"207 has really good view"
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