We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heaven Restaurant & Boutique Hotel

Traveller (95)
Dining (34)
Certificate of Excellence
Certificate of Excellence
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool and state-of-the-art fitness center. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. Our 11 room new luxury eco-friendly hotel called The Retreat is now open! The Retreat is a new property with 11 luxury rooms all with peaked ceilings, private outdoor patios with outdoor rain showers, hand-made sustainable teak furniture, a massive heated saltwater pool with diving rocks and spa, and a yoga and meditation room.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Show more
Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
Quirky Hotels
Hotel links
Visit hotel website
64Room tips
Traveller rating
  • 225
  • 81
  • 12
  • 13
  • 3
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
We had an amazing stay at Heaven Boutique hotel!Everything was perfect; the beauty of the decor, the food, the gardens, the yoga, the welcome and friendliness - in front of all - the staff!Let me give you an example of how they work.My husband left Kigali before me and l we had
Read more
Review collected in partnership with this hotel
Hotel's Favourite
We were taken there by our tour operator, so we had tempered expectations....but it was a wonderful surprise..The food was outstanding, local, huge portions and priced very well..The drinks were high quality and they had a full bar as well as beer/wine. Service was great
Read more
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded Mar. 10, 2018
Thank you Michael! We are delighted that we surpassed your expectations! With warm regards, Alissa
Read more
A wonderful boutique hotel with fabulous service from all staff. Specific call out to abdul karim fabrice who generously assisted me with my requirements ensuring my stay was very comfortable! Look forward to visiting again specifically because of the impeccable personalized
Read more
We absolutely loved our stay at Heaven. The facilities are fantastic, the location is central and perfect for exploring Kigali. The food at the restaurant is amazing but the friendliness of the staff really made our stay. Fabrice on the frontdesk was brilliant with plenty of
Read more
Review collected in partnership with this hotel
Response from DerrickS001, Front Desk Supervisor at Heaven Restaurant & Boutique Hotel
Responded 6 days ago
Thank you so much for your amazing review. We are glad you enjoyed our facilities, food and our staff treating you with the utmost care. Fabrice is glad he could be of assistance to you. We look forward to hosting you again. Best wishes, Derrick
Read more
We were so very excited to attend this restaurant. It has fantastic reviews and has been in magazines, so for our date night, we were so happy to finally visit. THE GOOD: The ambiance was amazing. The art and artistic atmosphere was quite inviting and romantic. The Ugandan drink
Read more
Response from DerrickS001, Front Desk Supervisor at Heaven Restaurant & Boutique Hotel
Responded 6 days ago
Thank you so much for your detailed review. We are glad you enjoyed the ambiance, food and the artistic atmosphere. We are sorry for the inconveniences and glad you highlighted them. We followed through with them and could firmly attest that when you do come back, everything will be just as good as new. We hope to host you again. Warm wishes, Derrick
Read more
Album Categories
All photosTravellerDining Room & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementHeaven Restaurant & Boutique Hotel
Heaven Garden Chalet Superior King Suite
Hi, we do offer airport pickup for $45 and drop of for $35. The airport is approximately 10km or a 20 minute drive.
1 vote
Show all answers
We can accept either - you may find the rate preferable by paying in Rwandan Francs. Of course, we also accept all credit cards. Looking forward to seeing you next month!
1 vote
Show all answers
How much will it cost from the Airport to your hotel if I'm arriving at 12:05 AM ?
Airport pickup is $35 standard car and $45 in a Landcruiser...
0 votes
Show all answers
Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know if there is ever any issue we can assist with during upcoming stays at Heaven Boutique Hotel.. Best, Alissa
0 votes
Show all answers
Hi Rebecca, Heaven Boutique Hotel rooms all have similar amenities (TV, mini fridge, coffee/tea/purified water, free wifi) and all rooms are located on KN 29 Street, the same street as Heaven Restaurant. Onsite rooms are steps from Heaven Restaurant and are newly renovated and in addition to the amenities listed above, these rooms have A/C units as well as modern, wooden ceiling fans. Two onsite rooms are "Family Kings" with King + Queen ideal for families or traveling colleagues and steps from our onsite playground. The Garden Chalet is our newest property 2 doors uphill from Heaven Restaurant with salt water solar powered swimming pool and gym under construction. These are our newest rooms with all new tiling, bathroom fixtures, furniture, ceiling fans, and peaceful gardens. The Villa is 2 doors downhill from Heaven Restaurant in a contemporary "villa" style house - these rooms all have private terraces, the King rooms are quite spacious and the Queen are are smallest, coziest and most economical rooms.
2 votes
Show all answers
"The newer rooms in the Retreat are a real step up in quality and also in price. But it's worth it."
"If you can afford the Retreat, it’s worth it!"
"higher floors have better view"
"Figure out in advance which compound you are staying with Heaven, it matters!"
"Staying at the Villas includes a short walk up the block to the restaurant where the continental breakfast is served."
US$110 - US$160 (Based on Average Rates for a Standard Room)
Inn Heaven
RwandaKigali ProvinceKigali
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing