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All reviewsfiltered watergarden chaletart galleryquiet streetoutdoor spacebeautiful restaurantenjoy your stayrestaurant stafflocation is greatthousand hillsa great place to staymosquito nettingeast africaexcellent breakfastroom was spaciousspent two nightstea and coffee
We stayed 2 nights in Heaven retreat - one when we landed in Kigali on 7th July and another night on 10th July when we returned from Uganda.
Heaven retreat looks to be a latest addition to a two existing Heaven properties, one in each...More
We were taken there by our tour operator, so we had tempered expectations....but it was a wonderful surprise..The food was outstanding, local, huge portions and priced very well..The drinks were high quality and they had a full bar as well as beer/wine.
Service was great...More
Thank Michael S
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded March 10, 2018
Thank you Michael!
We are delighted that we surpassed your expectations!
With warm regards,
I recently traveled to Rwanda and Uganda with a partly-planned schedule, but without a home base to travel to and from. My friend and I stayed at Heaven Hotel the first few days of the trip and had a great experience. Heaven Hotel is charming...More
Heaven Hotel has multiple levels of
Accommodation - it is a huge complex... The Heavenly Retreat appears to be the newest and the nicest But we were in the Heaven Boutique section which is a run down building more like a motel with small room,...More
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded 2 days ago
Hi - we're deeply shocked to receive your review and hear about your experience. It certainly isn't consistent with the standards that we strive to maintain every day. We would deeply appreciate it if you would share a bit more with us via email, as...More
We stayed only one night with a very late check in. The room was lovely and decorated with local fabrics and art. The breakfast was a 2 minute walk down the street to the Heaven Restaurant which is not clear in the advertising of the...More
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded 4 days ago
Thanks for taking the time for this review. We are glad that you appreciated all of our local touches and breakfast as well. Indeed, Heaven Boutique Hotel is spread across three properties, all a quick 2-minute walk from one to the other. We hope that...More
Response from Heaven_Restaurant | Property representative |
Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know... More
Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know if there is ever any issue we can assist with during upcoming stays at Heaven Boutique Hotel.. Best, Alissa