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Heaven Restaurant & Boutique Hotel

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Traveller (60)
Dining (32)
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Overview
  • Excellent67%
  • Very good26%
  • Average3%
  • Poor3%
  • Terrible1%
Travellers talk about
“filtered water”(6 reviews)
“garden chalet”(3 reviews)
“art gallery”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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Traveller rating
168
64
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168
64
10
9
1
Show reviews that mention
All reviewsfiltered watergarden chaletart galleryquiet streetoutdoor spacebeautiful restaurantenjoy your stayrestaurant stafflocation is greatthousand hillsa great place to staymosquito nettingeast africaexcellent breakfastroom was spaciousspent two nightstea and coffee
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1 - 5 of 252 reviews
Reviewed 2 days ago via mobile

We stayed 2 nights in Heaven retreat - one when we landed in Kigali on 7th July and another night on 10th July when we returned from Uganda. Heaven retreat looks to be a latest addition to a two existing Heaven properties, one in each...More

Thank LLim16
Hotel's Favourite
Reviewed March 6, 2018

We were taken there by our tour operator, so we had tempered expectations....but it was a wonderful surprise..The food was outstanding, local, huge portions and priced very well..The drinks were high quality and they had a full bar as well as beer/wine. Service was great...More

Thank Michael S
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded March 10, 2018

Thank you Michael! We are delighted that we surpassed your expectations! With warm regards, Alissa

Reviewed 4 days ago

I recently traveled to Rwanda and Uganda with a partly-planned schedule, but without a home base to travel to and from. My friend and I stayed at Heaven Hotel the first few days of the trip and had a great experience. Heaven Hotel is charming...More

Thank MLN831
Reviewed 6 days ago via mobile

Heaven Hotel has multiple levels of Accommodation - it is a huge complex... The Heavenly Retreat appears to be the newest and the nicest But we were in the Heaven Boutique section which is a run down building more like a motel with small room,...More

Thank Rstar14
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded 2 days ago

Hi - we're deeply shocked to receive your review and hear about your experience. It certainly isn't consistent with the standards that we strive to maintain every day. We would deeply appreciate it if you would share a bit more with us via email, as...More

Reviewed 6 days ago

We stayed only one night with a very late check in. The room was lovely and decorated with local fabrics and art. The breakfast was a 2 minute walk down the street to the Heaven Restaurant which is not clear in the advertising of the...More

Thank Outoftheboat
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique HotelResponded 4 days ago

Thanks for taking the time for this review. We are glad that you appreciated all of our local touches and breakfast as well. Indeed, Heaven Boutique Hotel is spread across three properties, all a quick 2-minute walk from one to the other. We hope that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Hotel Amenities
Laundry Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Concierge
Multilingual Staff
Dry Cleaning
Meeting Rooms
Banquet Room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$113 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Kigali
#4 Luxury Hotel in Kigali
#5 Best Value Hotel in Kigali
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Kigali
#4 Luxury Hotel in Kigali
#5 Best Value Hotel in Kigali
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (60)
Dining (32)
Room & Suite (23)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lulaf01
June 7, 2018|
AnswerShow all 5 answers
Response from Heaven_Boutiqu_Hotel | Property representative |
Airport pickup is $35 standard car and $45 in a Landcruiser...
0
Votes
rounsley
January 26, 2018|
AnswerShow all 6 answers
Response from Heaven_Restaurant | Property representative |
Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know... More
0
Votes