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Heaven Restaurant & Boutique Hotel

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#3 of 47 Hotels in Kigali
Certificate of Excellence
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1 room 2 adults 0 children
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Heaven Restaurant & Boutique Hotel
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144 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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edinburgh
Reviewed 1 week ago NEW

I chose this hotel based on Trip Advisor reviews, and I'm so glad I did. From the friendly greeting at the airport to the warmth of all the staff on site. The food was amazing, the room luxurious (after 8 nights camping) with comfortable beds, mosquito nets and some lovely artwork to browse around. It felt very relaxing indeed!!

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Thank wildoceans
Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

WOW--I so loved the small ambience of this immaculate boutique hotel. The staff hospitality was very welcoming. The restaurant food was the best I had in Kigali with many delicious choices. I especially loved the outdoor terrace seating. Keep up the great team work.

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Thank RhondaW3364
About Hotel's Favourite Review
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Thanks a million for your outstanding review of us, Rhonda! We enjoyed hosting you and hope to welcome you back very soon. Best, Alissa

New York City, New York
Reviewed 1 week ago

Great stay at Heaven Hotel! The staff was terrific and very eager to please, and the room was perfect for my brief business stay. I would highly recommend the hotel/restaurant and will surely return on my next visit to Rwanda.

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Thank intrepidvoyager01
Madison, Wisconsin
Reviewed 1 week ago via mobile

We just had a delicious meal at this beautiful restaurant in Kigali and loved the food but found the service on this particular night to be very very slow to the point had we been able to leave before our return taxi was scheduled we would have considered doing so. We were greeted and sat in the most friendly manner...

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Thank 51949slk
Reviewed 2 weeks ago

Not quite heaven, but close enough. Great service - the best I've had in East Africa (including 5 star places) and the staff is definitely the strenght of the place. Our rooms were quite small, but the restaurant along the same street (only 2 minutes' walk from accomodation) has a large terrace with greenery around, so worth it. Clean and...

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2Thank Minna P
Lansing, Michigan
Reviewed 3 weeks ago

Rooms on the small side but very clean and modern. Staff very professional. The associated excellent restaurant is a destination in itself, and a wonderful place to linger over breakfast. Centrally located, just down the street from the president.

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Thank barrymorganwright
Stockholm, Sweden
Reviewed 3 weeks ago

I spent a night at this wonderful hotel and was positively surprised by the warm welcome and the high standard. The staff was doing a fantastic jobb, making sure you felt welcome. That included the check-in staff at the front desk but also the security guards and the staff at the restaurant. I was lucky enough to even have a...

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Thank Alexander d
New York City, New York
Reviewed 4 weeks ago

My week and a half stay at Heaven Hotel was simply wonderful. I felt at home at all times accompanied by the most attentive, professional and sincere staff I've ever encountered. The Hotel's provision of communal open spaces, views and coffee/tea/water stations--make all the difference when it comes to making one feel at home.

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1Thank bretttucker06
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Brett, It was our pleasure hosting you! Thank you for sharing such a positive review with potential incoming visitors, we are so glad you enjoyed your stay with us and hope to welcome you back soon! Best, Alissa

Market Harborough, United Kingdom
Reviewed 21 January 2017

Excellent place to enjoy Kigali. Very safe environment . Don't miss the chance to access a Village Life Experience through Azizi (on site). The staff are friendly and helpful yet are pleased to chat to you and ask advice about how to improve their procedures.

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Thank amb993
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear amb993, Thank you for your delightful review of Heaven, and your promotion of the AZIZI LIFE Experience! AZIZI LIFE offers wonderful experiential tours of Rwanda ranging from spending a day with a farmer, to basket weaving to traditional dancing to banana beer processing! We hope other visitors will book an AZIZI Experience! Best wishes, Alissa

San Francisco, CA
Reviewed 20 January 2017 via mobile

Our room at Heaven was spacious and comfortable. The mattress was firm and the pillows good. The shower has plenty of forceful, hot water. The staff couldn't be more friendly and Helpful. A great place to stay in Kigali.

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Thank rickspear
Heaven_Boutiqu_Hotel, Owner at Heaven Restaurant & Boutique Hotel, responded to this review

Dear Rick, Thank you for giving us a 5 star review! We appreciate your compliments on our mattresses and bedding, and hot water which is entirely heated through a brand new solar water heating system! We care about quality and ensuring our guests sleep well while staying with us! Our hotel staff will be very happy to hear how impressed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. ... more   less 

Additional Information about Heaven Restaurant & Boutique Hotel

Address: Street No 7, KN 29 | Kiyovu, Kigali, Rwanda (Formerly Inn Heaven)
Region: Rwanda > Kigali Province > Kigali
Price Range: $158 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heaven Restaurant & Boutique Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Kigali
#3 Best Value Hotel in Kigali
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Questions & Answers

Questions? Get answers from Heaven Restaurant & Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some first floor rooms might have nice views, mine was to the parking on ground floor.”
 of 5 bubbles 370minnap, 12 Feb 2017 | Read review
“Bottom Level Rooms with a balcony!”
 of 5 bubbles bretttucker06, 23 Jan 2017 | Read review
“Ask for translation of the name of the individual rooms, don't hesitate to ask front desk for information. Everyone spoke several languages including english”
 of 5 bubbles thomascU9637TT, 16 Jan 2017 | Read review
“The King suites were roomy and pleasant.”
 of 5 bubbles Fleasky, 14 Jan 2017 | Read review
“There are upstairs rooms if you want a view of Kigali”
 of 5 bubbles theatrebuff_12, 14 Jan 2017 | Read review
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