We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Kigali Serena Hotel

    KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
    Lowest prices for your stay
    2017-10-29 2017-10-30
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$292/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    View Deal
    Traveller (299)
    Room & Suite (84)
    Pool & Beach (33)
    • Excellent54%
    • Very good37%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 42 deals
    Write a Review
    Reviews (751)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 705 reviews

    Reviewed yesterday

    The rooms are spacious, clean and have the required amenities. What impressed me most was the friendliness and warmth of the staff (Innocent at the restaurant, Frank at reception/ concierge and others). There is a beautiful pool and during breakfast we were given a 'detox'...More

    Thank Ncherotich
    Reviewed 1 week ago

    We had lunch at the hotel on our way back from our gorilla trek and before our onward flight to Kenya. The lunch was a buffet and the variety of food options was amazing. The staff, who were all extremely friendly and helpful, were continually...More

    Thank Peter R
    Reviewed 1 week ago

    Unfortunately, only stayed here one night while in Rwanda. The room was spacious and well appointed. Service was very good. The room was very comfortable. Would have been happy to stay there longer. We also had dinner there that was good.

    Thank KHA8
    Reviewed 1 week ago

    This place is very impressive. The staff were attentive and the whole place reeks of luxury. It was a very welcome stop after a night in the Mountain Gorilla Lodge which was very ordinary. Would certainly recommend to anyone.

    Thank janbaillie49
    Reviewed 1 week ago

    Spent one night after gorilla trekking and early morning flight from Kegali. Great service, excellent staff and accommodations. Luxury hotel, great restaurants and pool. Close to airport. Great included buffet breakfast

    Thank Dasha M
    Hotel Des Mille Collines
    727 reviews
    #9 of 49 hotels in Kigali
    Heaven Restaurant & Boutique Hotel
    194 reviews
    #5 of 49 hotels in Kigali
    Kigali Marriott Hotel
    161 reviews
    #3 of 49 hotels in Kigali
    Grand Legacy Hotel
    182 reviews
    #4 of 49 hotels in Kigali
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • US$268 - US$490 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Kigali
    • #1 Business Hotel in Kigali
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with TravelClick, Hotels.com, Booking.com, Expedia, Jovago.com, Travelocity, Priceline, Agoda, TripOnline SA, Cancelon, Orbitz, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Kigali Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Rwanda >
    • Kigali Province >
    • Kigali
    Add Photo Photos
    Traveller (299)
    Room & Suite (84)
    Pool & Beach (33)
    Dining (29)
    Hotel & Grounds (122)
    Bathroom (43)
    Kigali Marriott Hotel
    161 reviews
    .29 km away
    Grand Legacy Hotel
    182 reviews
    5.57 km away
    Hotel Des Mille Collines
    727 reviews
    .96 km away
    Heaven Restaurant & Boutique Hotel
    194 reviews
    1.06 km away
    Nearby Restaurants
    Khana Khazana
    459 reviews
    1.05 km away
    Heaven Restaurant & Boutique Hotel
    752 reviews
    1.08 km away
    Bourbon Coffee Ltd -Rwanda
    480 reviews
    1.02 km away
    New Cactus
    162 reviews
    .28 km away
    Nearby Attractions
    Camp Kigali Memorial
    32 reviews
    .38 km away
    Avenue du Commerce
    28 reviews
    1.42 km away
    Kandt House Natural History Museum
    25 reviews
    1.14 km away
    Union Trade Center
    5 reviews
    .70 km away
    Ask a question
    Questions & Answers
    Nadjet K
    11 October 2017|
    AnswerShow all 3 answers
    Response from Peter R | Reviewed this property |
    This is not a question for Tripadvisor you ned to contact the hotel direct.
    29 March 2017|
    AnswerShow all 7 answers
    Response from Amrita J | Reviewed this property |
    5 March 2017|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    Dear Otieno David, Further to your query, we do have midweek and weekend rates however they vary based on occupancy levels. Please visit our website to view the latest rate offers.
    Room Tips
    "My stay was short and my room was on the ground floor but was spacious and quiet, This was important as I had..."
    Read review
    "Courtyard/Garden view is great if you can get a terrace."
    Read review
    "Serena offers live music once a week. If you don't want to be kept up by it, request a non-courtyard..."
    Read review
    "On our return, We asked for an upgrade, and got placed on the top floor overlooking the pool. Nice view and..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing