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    Kigali Serena Hotel

    KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$440
    US$290
    Great Deal
    US$298
    US$307
    Traveller (290)
    Room & Suite (83)
    Pool & Beach (33)
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    Overview
    • Excellent54%
    • Very good37%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Kigali Marriott Hotel
    149 reviews
    #2 of 49 hotels in Kigali
     
    Radisson Blu Hotel & Convention Centre, Kigali
    151 reviews
    #3 of 49 hotels in Kigali
     
    Hotel Des Mille Collines
    719 reviews
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    Grand Legacy Hotel
    179 reviews
    #4 of 49 hotels in Kigali
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (738)
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    1 - 5 of 692 reviews

    Reviewed 1 week ago

    Immaculately clean hotel, all the modern amenities, comfortable rooms and good food. That sums up the Kigali Serena really. The staff are really great, all very friendly and polite and always on hand to assist with any queries. The gentleman at the reception who checked...More

    Thank Saffer73
    Reviewed 1 week ago via mobile

    The Serena hotels are always a pleasure to stay in. Friendly staff, good service, good food, the hotels are beautiful... I could go on and on. The breakfast buffet always overwhelms me - so much to choose from and everything is so tasty!

    Thank wamuyu
    Reviewed 1 week ago

    I didn't know what to expect in either Kigali or Rwanda generally. So it was a very pleasant surprise once you get the inevitable, but necessary security in Africa these days to be greeted with a lovely large room with a welcoming bowl of fruit...More

    Thank Gesmi2017
    Reviewed 1 week ago

    I have traveled to Kigali many times over the last 10 years. Each time I stay here. My last stay was over 5 years ago...and by far, this was the best. The staff are exceptional...you can't beat the breakfast buffet and the serenity of the...More

    Thank lmapa
    Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 5 days ago

    Dear Imapa, Thank you very much for always choosing the Kigali Serena Hotel as your preferred place of residence during your visits to Rwanda but most importantly for sparing valuable time to share such an amazing review of our property, staff and their exceptional service!...More

    Reviewed 1 week ago via mobile

    A classic Serena property. Room are spacious, comfortable and clean - albeit beginning to need some refurbishing. The pool area is lovely and the breakfast buffet will make you happy. Exceptional good service and speedy room service. Nice gym and heavenly Spa. Get a massage...More

    Thank Miriam B
    Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 5 days ago

    Dear Miriam B, Thank you for staying with us and for sharing a review on your experience at Kigali Serena Hotel. Our biggest commitment has always been to consistently provide a truly unique Serena experience and we are thrilled that we were able to exceed...More

    Kigali Marriott Hotel
    149 reviews
    #2 of 49 hotels in Kigali
     
    Radisson Blu Hotel & Convention Centre, Kigali
    151 reviews
    #3 of 49 hotels in Kigali
     
    Hotel Des Mille Collines
    719 reviews
    #8 of 49 hotels in Kigali
     
    Grand Legacy Hotel
    179 reviews
    #4 of 49 hotels in Kigali
     

    Additional Information about Kigali Serena Hotel

    Address: KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
    Location: Rwanda > Kigali Province > Kigali
    Price Range:US$259 - US$477 (Based on Average Rates for a Standard Room)
    Hotel Class: 5 star
    Number of rooms: 104
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$259 - US$477 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Kigali
    • #1 Business Hotel in Kigali
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with TravelClick, Booking.com, Expedia, Agoda, Hotels.com, Jovago.com, Travelocity, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Kigali Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Rwanda >
    • Kigali Province >
    • Kigali
    Add Photo Photos
    Traveller (290)
    Room & Suite (83)
    Pool & Beach (33)
    Dining (29)
    Hotel & Grounds (114)
    Bathroom (43)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    marycjenks
    29 March 2017|
    AnswerShow all 7 answers
    Response from Amrita J | Reviewed this property |
    Yes
    0
    Votes
    otienodavid
    5 March 2017|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    Dear Otieno David, Further to your query, we do have midweek and weekend rates however they vary based on occupancy levels. Please visit our website to view the latest rate offers.
    0
    Votes
    Temi A
    31 December 2016|
    AnswerShow all 9 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +250 788 184 500
    0
    Votes
    Room Tips
    "My stay was short and my room was on the ground floor but was spacious and quiet, This was important as I had..."
    Read review
    "Courtyard/Garden view is great if you can get a terrace."
    Read review
    "Serena offers live music once a week. If you don't want to be kept up by it, request a non-courtyard..."
    Read review
    "On our return, We asked for an upgrade, and got placed on the top floor overlooking the pool. Nice view and..."
    Read review
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