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5 Swiss Hotel

Traveller (22)
Room & Suite (15)
Dining (8)
Certificate of Excellence
Overview
2 KN 25 Street Opposite Banque Nationale du Rwanda, Kigali Rwanda See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Rooms
Jan. 27Jan. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (59)
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1 - 5 of 49 reviews
Reviewed 2 weeks ago

I don't know who is trying to make this place out like its a boutique hotel. It reminded me more of a budget US Motel. My room had a comfortable bed but otherwise was pretty much like a cell, with a single weak overhead light,...More

Date of stay: January 2019
Thank irprof
Response from 5Swissteam, Guest Relations Manager at 5 Swiss HotelResponded today

Dear Irprof, Thank you for taking your time to write about us. We are truly sorry we did not meet your expectations and we apologize for any inconvenience you might have faced during your stay. We are sorry you did not like your room, but...More

Reviewed December 8, 2018 via mobile

I’m so impressed with this hotel. The rooms are clean and very comfortable, the service is so friendly and helpful, the garden is gorgeous, and the small-scale atmosphere is perfect for meeting fellow guests and enjoying a nice chat over morning coffee or evening beers....More

Date of stay: December 2018
Thank Kate T
Response from 5Swissteam, Guest Relations Manager at 5 Swiss HotelResponded today

Dear Kate, Thank you so much for such a thrilling review. We are very happy that you found the room clean and very comfortable as well as the shower fabulous. It is a pleasure that the service was so friendly, helpful, and that the garden...More

Reviewed July 29, 2018

The hotel combines comfortable rooms with exceptional and personal service. The staff are always ready to help with a genuine smile. The personal touch makes it one of the best hotels in Kigali for longer stays. Also the restaurant serves good food and they are...More

Date of stay: July 2018
Thank maurits852
Response from 5Swissteam, Guest Relations Manager at 5 Swiss HotelResponded September 29, 2018

Dear Maurits, Thank you so much for writing such wonderful words about us, As it is our main purpose to provide our guests with the best service, we are glad that our staff were always ready to help with genuine smile making 5Swiss Hotel best...More

Reviewed June 9, 2018

Fantastic staff. Really clean. Room with mosquito net, AC, big comfortable bed. New rooms. I was here for a business trip, alone. Just excellent in everything. I was at Serena Hotel before, but I prefer 5 Swiss Hotel, as much more friendly, cozy with super...More

Date of stay: June 2018
Thank cloe b
Response from 5Swissteam, Guest Relations Manager at 5 Swiss HotelResponded September 25, 2018

Dear Cloe, Thank you for your wonderful compliments. We are very glad you liked the environment and found the place friendly and cozy. As it is our main purpose to give our guests the best service and a comfortable stay, it is a true pleasure...More

Reviewed June 5, 2018 via mobile

I have just checked out of this absolutely pleasant experience which lasted 8 days. This hotel is cared for by its owner as his own house and he treats his guests as friends and his staff as family. This becomes obvious by the everlasting smiles...More

Date of stay: June 2018
Thank Marcelo L
Response from 5Swissteam, Guest Relations Manager at 5 Swiss HotelResponded September 25, 2018

Dear Marcelo, Thank you for the wonderful review about 5Swiss Hotel. We are very glad that we made you feel at home with an absolutely pleasant experience and that you found the staff welcoming and the restaurant naturally cool and absolute delight to spend time....More

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About
Description
5Swiss hotel is one of the newest hotel in Kigali. Situated in a secured and peaceful area with a breathtaking view over the hills of Kigali. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
14
Price range
US$90 - US$131 (Based on Average Rates for a Standard Room)
Location
Rwanda > Kigali Province > Kigali
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
14
Price range
US$90 - US$131 (Based on Average Rates for a Standard Room)
Location
Rwanda > Kigali Province > Kigali
Photos
Traveller (22)
Room & Suite (15)
Dining (8)
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Questions & Answers
Ask a question
sherrybrry
September 12, 2016|
Answer
Response from 5Swissteam | Property representative |
Good morning, Thank you for inquiring with us, Our taxes cannot be higher than other hotels as we charge the taxes required by the authorities. Please let me know where the 28% tax is displayed so I can look into it and... More
0
Votes
Room Tips
"The table football is great - the chef can play it very well!"
maurits852
Jul. 29, 2018
Read review
"Valley facing rooms have good views and most have balconies. Uphill or rear facing rooms have air..."
G8864DYdavidm
May 26, 2018
Read review
"Make sure to get rooms with AC"
Q223VOmattm
Feb. 19, 2018
Read review
"Ask for room with air conditioning"
187GlenW
Feb. 13, 2018
Read review
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