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Mountain Inn

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Mountain Inn
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284 Reviews from our TripAdvisor Community

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Showing 199: English reviews
New Orleans, Louisiana
Reviewed 5 November 2016

The hotel mixup was satisfactorily corrected and we enjoyed the sumptuous dinner buffet offered. Our room left a little bit more to be desired, but it ticked all the boxes and we were satisfied. Breakfast the next morning was grand and delivered with a large selection of breakfast variety. We would easily choose to stay here again in spite of...

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Helpful?
Thank Angela B
Marc W, Manager at Mountain Inn, responded to this review

Thank you for staying at the Mountain Inn. We do apologise about the renovations. Sorry about the mix up we do hope you visit again

Johannesburg, South Africa
Reviewed 2 November 2016 via mobile

I love staying here! The staff is very friendly and the service is great! The best hotel in Mbabane with an excellent restaurant. The hotel is clean and very family friendly. Stanley and Thulani at the front desk are always very helpful. Abrie

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Helpful?
Thank Abrie M
Marc W, Manager at Mountain Inn, responded to this review

Thank you

Toronto, Canada
Reviewed 1 November 2016 via mobile

What a sweet little hotel. A charming host to greet you, breathtaking views of the valley, comfortable rooms and surprisingly great pub food!! Fish and chips extraordinaire!! Sticky toffee pudding!! A satisfying buffet breakfast. You can imagine stars like Katherine Hepburn and Humphrey Bogart staying here and lounging around the swimming pool. A hidden gem in the middle of Swaziland!!

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Helpful?
Thank walkeye
Marc W, Manager at Mountain Inn, responded to this review

Thank you for choosing the Mountain Inn. Humphrey Bogart and Katherine Hepburn would have loved the view. The fish and chips are great. Thank you

GEORGIA
Reviewed 27 October 2016

This hotel was clean but could do with some renovations especially as far as decor. It is somewhat dated. I dined in the restaurant and I can't say that I enjoyed the food. My chicken was not cooked thoroughly so the manager did not charge me for the meal and made the kitchen prepare it correctly. It really wasn't to...

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Helpful?
Thank SOLSOEUR
Marc W, Manager at Mountain Inn, responded to this review

Thank you for your honest review. We are under renovations at present and I am sorry about the chicken not being cooked.

Dublin, Ireland
Reviewed 26 October 2016

Stayed here as a group of 6 and we were very pleased with our stay.The staff are very friendly and helpful if you need anything.We ate here the first night and the food was excellent and very reasonably priced.The stunning views from the hotel are worth a visit in itself.The rooms are a bit dated but are spotless clean and...

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Helpful?
Thank SeanH483
Marc W, Manager at Mountain Inn, responded to this review

Thanks fpr staying at the Mountain Inn and hope to see you again soon

Glastonbury, Connecticut
Reviewed 25 October 2016 via mobile

Best hotel in the area. Also best restaurant! We were pleasantly surprised at the views, food and staff. Very clean and has all the amenities we would expect a top hotel in the USA to have. Restaurant is elegant with choice of buffet or a la carte. Ambience is romantic but family friendly. O'Reilly's Bar attached to the hotel and...

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Helpful?
Thank Aine627
Marc W, Manager at Mountain Inn, responded to this review

Thank you for staying at the Mountain Inn. Oriellys bar is a special place with a group of people who have been very loyal to the hotel. Thank you once again

salt lake city, utah
Reviewed 25 October 2016

On a gate one tour with my wife. This hotel is great!!!! The staff is friendly and very helpful. The only problem is traveling with stupid people who always blame others for problems. The fish and chips from room service were great and a bargain to boot. Stay here if you get the chance.

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Helpful?
Thank homerrita
Marc W, Manager at Mountain Inn, responded to this review

Thank you for the great recomendations. I am sorry about your accomplices and their state of mind. However I do hope you have enjoyed your holiday

Reviewed 23 October 2016 via mobile

I stayed here over the weekend. The staff were really friendly (well, this is Swaziland). The rooms are basic but very comfortable, especially the bed and sheets. The food in the restaurant was really good too and the view amazing. I would use this place again.

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Helpful?
Thank AntWaller
Marc W, Manager at Mountain Inn, responded to this review

Thank you for choosing the Moutain Inn and really do hope to see you again sometime

Johannesburg, South Africa
Reviewed 22 October 2016 via mobile

This was my second time at the mountain inn and the service is always great and the hotel has a lovely view...I would really like to say that the service I received from Stanley at the front desk was absolutely top notch when I checked in and left for my meeting he went to my room to turn on the...

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Helpful?
Thank chihurikudzayi
Marc W, Manager at Mountain Inn, responded to this review

Thank you for choosing the Mountain Inn. We will ensure Stanley hears the positive comments about his service. Thank you once again for staying at the Mountain inn

Reviewed 10 October 2016 via mobile

Never had a so bad experience regarding how you are welcome and served. I absolutely not recommend it. It's like if you are bother them any time (not everyone but some of them). My rating is align with a 3 stars level hotel. The restaurant is ok but the plate was dirty.

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Helpful?
Thank Cédric B
Marc W, Manager at Mountain Inn, responded to this review

Thank you for your comments about the Mountain Inn and the staff. We apologise for the negative experience we offered it is definitely not we aspire to

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A family yet professionally run hotel. The views are stunning and the hospitality great ... more   less 

Additional Information about Mountain Inn

Address: Msebe Road | Po Box 223, Mbabane H100, Swaziland
Region: Swaziland > Hhohho District > Mbabane
Price Range: $113 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Inn 3*
Number of rooms: 50
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Also Known As:
Mountain Hotel Mbabane
Mountain Inn Swaziland/Mbabane
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Inn staff and other travellers.
9 questions
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Chesterfield, Missouri, United States
over a year ago
Houston, Texas
8 months ago
Bountiful, Utah
San Pablo, California
1 month ago

See all questions (9)

Questions? Get answers from Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom rooms, below pool, have Ezulwini valley views. May be a longish walk for some.”
 of 5 bubbles , 15 Jan 2017 | Read review
“Room 5 has a lovely view”
 of 5 bubbles shorthandlady, 25 Nov 2016 | Read review
“quite if you book away from the bar.”
 of 5 bubbles DrSivaMoodley, 12 Nov 2016 | Read review
“Try for a view of the valley”
 of 5 bubbles SeanH483, 26 Oct 2016 | Read review
“South facing have nice views over valley and hills.I think room 22 a good one?”
 of 5 bubbles robert_blomstrand, 12 Sep 2016 | Read review
5 of 5