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Protea Hotel Kampala

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Protea Hotel Kampala
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198 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Beirut, Lebanon
Reviewed 1 week ago

This is a decent hotel that usually business travelers look for in Uganda. the rooms are very comfortable and spacious. The breakfast buffet has a wide range of choices and very tasty. The Ugandan hospitality is also present, so overall I recommend the place

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Helpful?
Thank Diaarbid
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your...

Padstow, Australia
Reviewed 3 weeks ago

I spent a week at the Protea Hotel, conducting a workshop on site. Reception staff are very friendly, and offered a juice on arrival. checkin was very easy. I was allocated room 207. It is the smallest room on the floor when comparing it to the others. It was alright for my needs as I was a single, however could...

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Helpful?
1Thank Rob L
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Durban, South Africa
Reviewed 3 weeks ago

The hotel staff & venue are Professional, Friendly, Clean, Rooms are Cosy & the food caters well to international travellers - in that they cater to the global traveller, the local food fan & the South African visitors as well

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Helpful?
Thank Moorzinio
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for your words of appreciation on the review that you completed on your recent stay at Protea Hotel Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to...

Nairobi
Reviewed 4 weeks ago

I had high expectations for the Protea brand. This hotel was a bit disappointing. The shower in my room was just bad. The shower cubicle doesn't have a shower curtain or door, so water just spills on the floor. The bed is ok- not that comfortable if you ask me. I didn't get a room with a balcony- so perhaps...

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Helpful?
Thank Carol K
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Ipswich, United Kingdom
Reviewed 1 November 2016

I stayed at the Protea for a 1 week business trip. Pros - A clean and tidy hotel - Food was of a good standard - Very polite and helpful staff - Rooms were large and spacious - Bar and a good range of drinks and football/sports on nearly every night - Has a free gym Cons - No mini...

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Helpful?
1Thank Mark_A_S700
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your travels bring...

Reviewed 29 October 2016 via mobile

Rooms are very comfortable, breakfast is great and service is the best I've experienced. I would say the most modern and comfortable hotel in Kampala. Wifi is good and the area has many places to eat within walking distance

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Helpful?
Thank Kate W
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your travels bring...

Cape Town, South Africa
Reviewed 27 October 2016 via mobile

I've stayed at the Protea 3 times in the last few months and will definitely continue to frequent it. Staff are super friendly and welcoming. Rooms are clean & spacious. Breakfast buffet has a huge variety of choice, although the addition of pancakes (crêpes, not American flapjack things) would rate a 5th star.. Bar area gives a great option for...

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Helpful?
Thank NickRSA
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to...

Reviewed 18 October 2016 via mobile

I had not been to the protea in a few years but when we had a conference to attend, and no other hotels were available, we decided to give it a try. Cons: I'm not sure why it is so expensive. I did not feel like I was getting value for money. There was no mini fridge in the room...

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Helpful?
Thank Jeff G
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for … that did not go...

Dar es Salaam, Tanzania
Reviewed 24 August 2016

I was expecting more from the Protea as it is a popular hotel chain. The Kampala Protea was run down, though, and seems like it needs some work. The room was worn and some bits of trim were peeling. The bed sagged. The grounds were nice and food was fair.

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Helpful?
1Thank futisaba
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope...

Reviewed 24 August 2016 via mobile

Stinning everytime the services are excellent. Will recommend the hotel to everyone. Food and room and services 100% Close to everything and travell not a problem if not a taxi get a "boda" outside the hotel gate.

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1Thank RIAAN B
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Protea Hotel Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service. We hope to have an opportunity to create a memorable experience with us again, whenever your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the upmarket suburb of Kololo in Kampala, only 35 km from Entebbe Airport, the Protea Hotel Kampala offers guests 4-star luxury and 5-star service. No matter which room you stay in, they are all fully air conditioned with free high speed internet connectivity, high pressure showers, large LCD screen TVs with 16 channels including BBC and SKY News. Keep up to date with our business centre and 24-hour reception. After a busy day, de-stress with a workout in the 24-hour fitness centre and then call down for a midnight snack with our 24-hour room service a little later. We have the perfect accommodation choice in the heart of Uganda's capital. Indulge yourself at Chapter One Restaurant, which serves a high quality buffet breakfast and sumptuous a la carte lunch and dinner. Travel to and from the airport in style with our BMW X3 and 5 series, which can be charged to your room. ... more   less 

Additional Information about Protea Hotel Kampala

Address: Elgon Terrace, Kololo, Kampala 9421, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $268 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Kampala 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Jovago.com, Marriott, Cancelon, Travelocity, Agoda, Priceline, Odigeo and HRS so you can book your Protea Hotel Kampala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Luxury Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel Kampala staff and other travellers.
3 questions
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Questions? Get answers from Protea Hotel Kampala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A majority of the really good restaurants & clubs & pubs are in the same street as the Protea”
 of 5 bubbles Moorzinio, 15 Nov 2016 | Read review
“Best rooms are on second floor better view”
 of 5 bubbles Sidijess, 20 Aug 2016 | Read review
“Avoid rear facing rooms”
  • View from Bathroom
 of 5 bubbles ankeet_sinha, 18 Aug 2016 | Read review
“avoid rooms overlooking the driveway up to the porte cochere”
 of 5 bubbles Sekurut, 19 Jul 2016 | Read review
“choose 2nd or third floor rooms on the upper floors”
 of 5 bubbles yhac, 4 Jul 2016 | Read review
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