We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Lake Victoria Serena Golf Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Lake Victoria Serena Golf Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

210 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 193: English reviews
Reviewed 3 days ago NEWvia mobile

Beautiful grounds & buildings, could do with a little more maintenance. Limited tv channels. Food usually comes in pretty large portions so my husband and I usually shared to avoid wasting. Excellent pool and the staff at the bar are very pleasant and helpful, ready to make any cocktail you've ever dreamt of.

 Report
Helpful?
Thank Chinyimba K
Hillerod, Denmark
Reviewed 4 weeks ago

Too bad this was only for a night, but surely worth many more days. The hotel and surroundings is very nice. The checkin was quick and you felt the good service right away. The rooms are average, but the view from the balcony is great with view to Victoria Lake. The pool is the "common" Serena style. The difference between...

 Report
Helpful?
Thank aab163
Abidjan, Cote d'Ivoire
Reviewed 31 October 2016

Serena is in a class of its own. Everything about the hotel is a great story to tell. It was not my first time there, as I have been there so many times and yet I still marvel at what the hotel offers.

 Report
Helpful?
Thank Fred K
Johannesburg, South Africa
Reviewed 29 October 2016 via mobile

Had all the amenities and more that one would wish for. Beautiful green gardens, views of Lake Victoria and a well maintained 9 holes golf course. I arrived late into the night after a 1hr drive from the city. My check-in was flawless and was completed in a minute. Everything in my room worked as it was supposed to. Wifi-great...

 Report
Helpful?
Thank bmc1979
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear bmc1979, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and also sparing time to share your experiences with us giving us a detailed and constructive feedback. It gives us great joy to learn that we were able to exceed your expectations and give you splendid service. On your next visit...

Reviewed 24 October 2016

Hotel was nice and all attended a function there, but management treats employees bad, and disciplines them in font of guest had a very good server in Banquet , she was let go due to not performing favors for managers , what a disgrace these people are towards the locals

 Report
Helpful?
2Thank Adam U
Kampala, Uganda
Reviewed 23 October 2016

Upon arrival, we were very welcome and all staff was friendly. Absolutely just a beautiful place and worth visiting if you can by boat from Kampala if you can. The course is in excellent condition and the caddies are good. The bird life here is magnificent. The restaurant has a good selection of food and tastes yummy. very much worth...

 Report
Helpful?
Thank Miranda N
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Miranda N, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and also sparing time to share your experiences with us giving us a detailed and constructive feedback. We gladly appreciate rating us highly in regards to our culinary services and encouraging others to opt for it. Your beautiful comments have...

Nairobi, Kenya
Reviewed 8 October 2016 via mobile

Very good hospitality friendly helpful staff nice food. Ensure you give enough time to get to the airport. The views of the lake are spectacular and walks are very refreshing. The masseuse was very professional and I slept like a baby.

 Report
Helpful?
Thank Sunshine342
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Sunshine342, Thank you for taking the time to share such an amazing review of our product landscape and service! We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. We shall forward your feedback of the masseuse to the Maisha team. Thank you very...

Reviewed 7 September 2016 via mobile

My wife and I spent a great weekend at lake Vic Serena. Great location and excellent views and facilities. The pool and poolside bar were brilliant and would be an excellent venue for kids too. Relaxing and tranquil. Hopefully we'll be back some day with friends.

 Report
Helpful?
Thank AfricaExpeditionOne
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear AfricaExpeditionOne, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments have greatly motivated and taught us not take guest service for granted. It is the small things that matter most....

Makati, Philippines
Reviewed 3 September 2016 via mobile

I stayed here for 3 days with work and had an amazing time. The food was to a very high standard and the chef even cooked special dishes to order for one of the group who was vegan. Even though the security was very tight due to a visit by the President, they were also polite and so surprisingly didn't...

 Report
Helpful?
Thank Ruben_Heather
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Ruben_Heather, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments have...

Dubai, United Arab Emirates
Reviewed 24 August 2016 via mobile

We spent 2 nights at this lovely hotel. It really feels you are far from the city. The roads to the hotel are not tarred completely. The hotel is expensive and so too the restaurant. It didn't seem like you had many dining choices outside of hotel. Lovely setting on the river and the conference facilities are really good.

 Report
Helpful?
Thank myZohan
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear myZohan, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. It is indeed regretful...

152 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (122)
Viewed
Room/Suite (21)
Viewed
Hotel & Grounds (19)
Viewed
View from Room (10)
Viewed
Dining (5)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (4)
Viewed
2:39
Videos (1)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (15)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kampala hotels
12.6 km away
Kampala Serena Hotel
Kampala Serena Hotel
#2 of 93 in Kampala
584 reviews
4.7 km away
Malakai Eco Lodge
Malakai Eco Lodge
#14 of 93 in Kampala
71 reviews
16.0 km away
Forest Cottages
Forest Cottages
#9 of 93 in Kampala
171 reviews
Show Prices
Show Prices
Show Prices
12.1 km away
Speke Hotel
Speke Hotel
#5 of 93 in Kampala
303 reviews
13.5 km away
Protea Hotel Kampala
Protea Hotel Kampala
#12 of 93 in Kampala
198 reviews
16.1 km away
Kabira Country Club
Kabira Country Club
#10 of 93 in Kampala
301 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Lake Victoria Serena Golf Resort & Spa

Address: Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $270 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lake Victoria Serena Golf Resort & Spa 5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Jovago.com, Priceline, Booking.com, Agoda and Travelocity so you can book your Lake Victoria Serena Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lake Victoria Serena Hotel Kampala
Hotel Style:
#3 Romantic Hotel in Kampala
#4 Spa Hotel in Kampala
#6 Luxury Hotel in Kampala
#7 Business Hotel in Kampala
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lake Victoria Serena Golf Resort & Spa staff and other travellers.
5 questions
Ask a question
Harare, Zimbabwe
10 months ago
Harare, Zimbabwe
10 months ago
over a year ago

See all questions (5)

Questions? Get answers from Lake Victoria Serena Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to retreat to”
 of 5 bubbles 624fredk, 31 Oct 2016 | Read review
“My personal preference are rooms on the upper floors with a balcony rather than ground floor rooms with a terrace.”
 of 5 bubbles Safariafficionado, 23 Jul 2016 | Read review
“Th rooms overlooking Lake Victoria are best. Most of them are probably like this”
 of 5 bubbles 466japhetk, 23 Jun 2016 | Read review
“All appeared to have amazing views.”
 of 5 bubbles JJC99999, 15 Jun 2016 | Read review
“Lake side room will be a good idea”
 of 5 bubbles MikeZaki, 25 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay