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City Royal Resort Hotel Kampala

1 8 - 10, Kataza Close | P.O Box 70214, Kampala 256, Uganda
  • Excellent11%
  • Very good38%
  • Average33%
  • Poor7%
  • Terrible11%
  • Aug. 3, 2017
    “Great conference and accomodation services”
  • Jun. 18, 2017
    “Not immpressive”
1 8 - 10, Kataza Close P.O Box 70214, Kampala 256 Uganda See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Dec. 30Dec. 31
1 room, 2 adults, 0 children
Standard Room
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Reviews (27)
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1 - 5 of 25 reviews
Reviewed August 3, 2017

I found the staff very helpful and the service was quite fast. We used their conference facilities in March and they really did a good job catering to the demands of the young people we were hosting. The owner Deborah was also very involved in...More

Date of stay: March 2017
Thank Ilovecocktails1
Response from City royal R, Manager at City Royal Resort Hotel KampalaResponded August 7, 2017

Dear Client, Thank you so very much for the recommendation. It was of our grate pleasure to serve you and we will be delighted to serve you again in the near future. Dedication for comfort! Beatrice Alupo

Reviewed June 18, 2017 via mobile

The service at this hotel is so slow the were no where to be the seen the whole time I was here . After coming late they delayed with the change which was so annoying the neighbourhood is not that interesting though it's 10 minutes...More

Date of stay: June 2017
1  Thank Raymond J
Response from City royal R, Public Relations Manager at City Royal Resort Hotel KampalaResponded August 7, 2017

Dear Customer, We would like to apologize for the inconvenience that occurred to you while at our property. We value your comment because it is helping us to improve on our services. We promise to provide you our best possible services in the near future....More

Reviewed March 8, 2017

Friendly Staff and excelent service. They are very helpful and made me feel very welcome. I can recommend them and they are situated close to a major shopping mall. Great food and relaxing area that compliments them.

Date of stay: June 2016
Thank 394dawief
Response from City royal R, Guest Relations Manager at City Royal Resort Hotel KampalaResponded August 7, 2017

It was of grate honour to have you at our property and hope that you will visit us again in the near future - dedication for comfort! Kind regards, Beatrice Alupo

Reviewed September 28, 2015

Stayed here for two nights as it is a nice central location. It is clean and comfortable. The staff were very friendly and let us use the printer and computer to check in for our flights. If you are lucky there will be a meeting...More

Date of stay: September 2015
Thank MPB186349
Reviewed September 21, 2015

I stayed here for 5 days during my business visit Uganda. The approach road to the hotel is not the best as it is a bumpy 200 mt (approx) ride from the main road outside. The facade of the hotel is nice and pleasing giving...More

Date of stay: May 2015
Thank HussainPlumber
View more reviews
City Royal Resort Hotel Limited is an exquisite three (3) star facility set up, is a competent hotel in provision of hotel and conference services and situated in the outskirts of Kampala. The Hotel offers More simple elegance comfort of accommodation facility of up to 40 rooms, conference rooms with the biggest hall of 250 seat capacity, a 600 pax beautiful garden for corporate functions among other amenities in the modern setting with a relaxed ambiance. Less
Hotel class
Hotel Amenities
Free Parking
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Fitness Centre with Gym / Workout Room
Room types
Family Rooms, Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Family Rooms, Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Uganda > Central Region > Kampala
Hotel class
Room types
Family Rooms, Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$103 - US$137 (Based on Average Rates for a Standard Room)
Uganda > Central Region > Kampala
Traveller (6)
Room & Suite (3)
Questions & Answers
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Room Tips
"Choose executive rooms"
Jul. 31, 2015
Read review
"There is no elevator, so keep in mind if you do not want to use the stairs, book a ground floor room."
Jun. 9, 2014
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"Room 205 is a little more money but it is large and worth the price and its away from the pool and bar."
Jun. 4, 2014
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"Higher floor rooms are more spacious & have balcony attached"
May 2, 2014
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