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Silver Springs Hotel

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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Ennis, Ireland
Reviewed 17 March 2015

I have come to like the Silver Springs following a number of stays in recent years. Initially we were attracted by the good value as we had a mix of international and Ugandan clients but I have developed an appreciation of the friendly and obliging staff , good Indian food and excellent coffee. The Silver Springs as other reviewers have...

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1Thank Discoverireland
Nairobi, Nairobi, Kenya
Reviewed 11 March 2015

Silver Springs hotel is a nice place t stay with good facilities like a great place to eat and other services. Rooms are large and comfortable with TV and cable. Also the restaurant has good menu suitable to different class of people who visit there. Morning breakfast menu has again a lot of variety and starts as early as 6.00...

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1Thank RAMESHCHANDRAN V
Kampala, Uganda
Reviewed 7 January 2015

Been to Silver Springs several times, however I had never had to deal with them directly. While their marketing rep was courteous, the head of events seemed kind of patronizing. Like he knew better what we wanted than we did. Then our decorating team was delayed because the venue was double booked. Which meant that they showed us a hall,...

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Thank Sylvia256
Kampala, Uganda
Reviewed 6 January 2015

The hotel requires improvement from beginning to the end, the staff is somehow friendly and courteous however rest all is in a poor state. Services need to be improved on urgent basis. There is hell lot of time taken to provide any service you require. Internet is absolutely pathetic. Standard to the rooms need to be improved...

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1Thank Arthur1101
Kampala, Uganda
Reviewed 13 December 2014

As I write the Base sound from the bar is reverberating in my room and has been all evening despite many trips to the management nothing much changed It has been like this most of the week though a couple of days they did turn it down. Internet was non existant in the frist room and drops a lot in...

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Thank Andrew M
Kampala
Reviewed 20 November 2014

In this era of ICT services being at the fore front of hotel after sales services, one never expected services like wifi to be inaccessible to guests who spent a whole day in a hotel conference.....only to be told the service is only given to hotel residents.......Does the hotel realise that it gets more money from conferences than hotel residences?...

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Thank Charlie K
Reviewed 21 October 2014

We spent £30k flying people from across the world for a five-day training workshop, and the wi-fi connection literally broke every ten minutes. Given our course depended on Internet access, It ruined the whole thing. The management were useless in fixing the problem, and pretty blasé about our increasingly panicked pleas for help. Three days in, they finally produced a...

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1Thank Mark m
Washington DC, District of Columbia
Reviewed 14 September 2014

The upside: space, and lots of it. The open restaurant, lobby area, rooms and grounds all seem to be a relaxing reprieve from the bustling, dusty streets of Bugolobi. The downside: noisy weekends of kids at the pool and loud music for various events, crappy wifi. If you are here for business and need wifi the whole time, bring a...

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Thank bitemehard
London
Reviewed 9 September 2014

Kampala has few mid range hotels - you either pay big prices for luxury or slum it - but the SS is a (sort of) happy medium. I wouldn't call it a very good hotel - rooms are dingy (especially bathroom areas) and service can be infuriatingly slow and unresponsive to ones needs. But you get a clean a/c room...

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Thank TiredTrotter
Cape Town Central, South Africa
Reviewed 13 August 2014

I stayed here for 3 nights in the Kampala 5 room on the ground floor. The hotel has an open garden with a pool and sitting area. The bar on the 1st floor above the main entrance and lobby is open towards this area and has very loud disco music every night. The sound bounced against the front door of...

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Thank Bas K

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning

Additional Information about Silver Springs Hotel

Address: Port Bell Road, Bugolobi, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $156 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Springs Hotel 4*
Number of rooms: 92
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Hotel Style:
#14 Luxury Hotel in Kampala
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Questions & Answers

Questions? Get answers from Silver Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor room”
 of 5 bubbles 124ravic, 6 Nov 2016 | Read review
“All the rooms are very spacious with good internet”
 of 5 bubbles allen_makune, 2 Sep 2016 | Read review
“Upper floor rooms have less mosquitoes and rooms away from road have less traffic noise”
 of 5 bubbles malhard, 14 Jul 2016 | Read review
“the Dar wing”
 of 5 bubbles mamur2014, 4 Feb 2016 | Read review
“Rooms in the Kampala building are best: little streetnoise. Yet, as it faces the swimming pool & restaurant: noisy during the weekend.”
 of 5 bubbles KarenB227, 25 Nov 2015 | Read review
5 of 5
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