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Hotel Africana

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1 room 2 adults 0 children
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Hotel Africana
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184 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Cambridge, United Kingdom
Reviewed 1 week ago

I have stayed here a number of times. It's in a great central location, but since the renovations the service has dropped. It doesn't provide good value for money, for the price I expect a higher level of service. A few of the staff provided an excellent service, but in general the staff were unfriendly and unhelpful. In general service...

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Helpful?
Thank lglobal
Copenhagen, Denmark
Reviewed 1 week ago via mobile

Only good for business stay... very noisy though very close to the city center. At some point the Internet connection was very bad... The AC was not working but all was put in place shortly by the Guest Relations Executive, Shakira, I and my wife applaud her excellent customer care. Very elegant yet professional. Rooms are a bit old but...

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Thank Jan H
Reviewed 3 weeks ago via mobile

Very noisy, poor internet, old rooms. Vegetarian meal not common in breakfast and generally choises are very limited in the breakfast. The general manager is selective to non colored persons and not ready to accept comments .

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Thank Goitom W
Davis, California
Reviewed 17 March 2017 via mobile

We stayed a week at the Hotel Africana on business. It is a 15 minute walk to the center of town. Ask for a room in the tower as it is newer. Rooms are large and quiet. Security is good. Afternoons & evenings out back on the lawn is where the action is. There was live music or a DJ...

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Thank Patty6-13
Tempe, Arizona
Reviewed 2 March 2017 via mobile

I was at the hotel for one night recently and arrived while the power was out. The customer relations manager, Shakira, took me up to the room, showed me around and later sent up a fan when we continued on generator-only. I couldn't complain because they were so accommodating and the band playing into the evening in the courtyard made...

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Thank Okopie
Lusaka Province, Zambia
Reviewed 17 February 2017

Internet poor, rooms poor old hotel, we were not in the new wing but the old wing( which i feel should be closed for renovations). The lights are dull not bright room old, bad tv signal, not clear. Lovely swimming pool though. Poor Internet for conference facilities and in rooms, you have to get vouchers

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Thank mwiz88
Reviewed 6 February 2017 via mobile

This place is centrally located within the city... have very over zealous front office staff.. their approach is hard to comprehend from perfectionism or harrasment of guests.. or language barrier... generally staff here are lethargic sometimes are hard on hearing . Rhe restuarant and the breakfast setting is good. The rooms on the new wing offers a great panoramic view...

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Thank felix o
Antananarivo, Madagascar
Reviewed 25 January 2017

So let me preface this by stating that I am typically a very fair and balanced reviewer! :) This is to say that I try to give both pros and cons to each place I visit to give a full and fair depiction of the hotel, restaurant etc.. I travel to some of the most remote parts of the world...

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3Thank The_Kannan_Family
Dar es Salaam, Tanzania
Reviewed 20 January 2017

Rooms are specious with eastern side ones having the best view of the Kampala city. There is a great and well-kept swimming pool with partying space and other amenities. Outside gardens are beautiful and provide space for outside dining while light music is playing. Hotel restaurants are good. Weekends are vibrant at the pool and the gardens.

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Thank Japhet K
Iran, Spain
Reviewed 1 January 2017

every thing was good in Africana hotel and i have got a good experience in this hotel i was there for 8 night and i was satisfy with every thing and it is my advice that you can go there because is good

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Thank hoomank2k2

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Africana is Uganda 's Premier luxury Hotel. The hotel has over 14 fully furnished well air-conditioned conference halls with seating capacities ranging from 20 - 3000 participants. Our Venue can provide seating for over 2500 people, making it ideal for conferencing, workshops, mega wedding receptions, exhibitions and concerts. Hotel Guests receives access to health facilities including Gym, Massage, Sauna, Swimming Pool, Steam Bath & access to famous kampala Golf club. Hotel Africana offers weekend entertainment featuring live popular bands and pulsating traditional dance music shows along with repeat live performance from our pianist. With option of Ngeye & Kibs restaurant, our gusts can enjoy variety of dishes, freshly made by our experienced chefs. Our coffee shop & live bakery provides enough ways to enjoy uganda coffee beans along with cakes & breads. ... more   less 

Additional Information about Hotel Africana

Address: Plot 2-4 Wampewo Avenue | P.O. Box 10218, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $159 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Africana 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Africana Hotel Kampala
Hotel Style:
#3 On the Beach Hotel in Kampala
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Africana staff and other travellers.
1 question
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Questions? Get answers from Hotel Africana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing onto the pool area as they can be loud”
lglobal, 14 Apr 2017 | Read review
“Eastern side rooms have a better view of Kampala city. Noise in rooms is low.”
466japhetk, 20 Jan 2017 | Read review
“As for a room facing the interior court yard. Also, room quality can vary so if you don't like the 1st one ask to see others”
frost_claire, 18 Dec 2016 | Read review
“Get a room at the upper level in the new block, rooms are new and better.”
676herbm, 12 Dec 2016 | Read review
“poor customer service at front desk, but rest of hotel staff was wonderful. The hotel is past its prime by about 10-15 years.”
afa472, 5 Nov 2016 | Read review
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