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Kampala Serena Hotel

Overview
Kintu Road, Kampala 256 Uganda See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (754)
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Traveller rating
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188
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188
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All reviews lakes restaurant leading hotels of the world the pearl five star hotel beautiful hotel east africa business center room service business trip beautiful grounds breakfast buffet airport transfer busy city an oasis main restaurant the food is great rooms are spacious
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1 - 5 of 707 reviews
Reviewed 1 week ago

What a wonderful place! The Kampala Serena is a luxurious retreat from the hustle and bustle of Kampala. The rooms were huge and well-appointed, with one of the best showers I've ever found in a hotel room - hot, with excellent water pressure. The bed...More

Date of stay: December 2018
Thank empress_joanna
Reviewed 3 weeks ago via mobile

Stayed for a week for conference purposes. The front desk and conference staff were specifically friendly and helpful. Enjoyed the spa very much as well with a wide selection of oils. The room was very spacious!

Date of stay: December 2017
Thank 89my
Reviewed 4 weeks ago via mobile

From the moment we arrived I knew we were into something great. Every person we met at this hotel gave us excellent customer service. From the well-stocked bar to the amazing Italian restaurant in the pool, I couldn’t expect more from a hotel. The breakfast...More

Date of stay: November 2018
Thank Akili3625
Reviewed November 6, 2018

As usual, I'm staying at Serena Kampala. Very nice design (African style). Good restaurants. Staff is professional. Rooms are nice, modern, comfortable. The hotel has all services you can look for (gym, pool, airport private shuttle....).

Date of stay: November 2018
Thank Arno75116
Reviewed October 31, 2018 via mobile

I was recently privileged to stay at this hotel, which is probably regarded as Uganda’s premier hotel. This is my third or forth stay here, and as always the service was first class. I also used the Spa on this occasion and found the service...More

Date of stay: October 2018
Thank markrN2950QP
View more reviews
About
Description
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international More cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$293 - US$529 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$293 - US$529 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Photos
Traveller (376)
Room & Suite (132)
Dining (52)
Pool & Beach (26)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
temiville
December 31, 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
December 21, 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"There is a new extension = more modern rooms"
Arno75116
Nov. 6, 2018
Read review
"Enjoy the garden"
hle2018
Sep. 22, 2018
Read review
"My recommendation will always be upper rooms with garden view"
Ajei2000
Aug. 8, 2018
Read review
"my room on the 6th floor was quiet and with a good view over the city."
Juanvv_13
Jul. 26, 2018
Read review
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