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Kampala Serena Hotel

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Traveller (359)
Room & Suite (132)
Dining (50)
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Overview
  • Excellent69%
  • Very good26%
  • Average2%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (719)
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Traveller rating
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464
175
18
13
6
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All reviewslakes restaurantleading hotels of the worldthe pearlfive star hotelwonderful hoteleast africamain gatebusiness tripbusiness centerbeautiful groundsbusy citybreakfast buffetairport transfermain restaurantan oasisthe food is greatroom service is
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1 - 5 of 676 reviews
Reviewed yesterday via mobile

Kampala Serena Hotel is a true definition of a 5* hotel. With the elegance of its magnificent rooms,the specious conference hall and the well kept grassy grounds for receptions,this is the unrivalled one stop choice for residential, conference and reception parties.

Thank inzofum
Reviewed 2 days ago via mobile

Kampala Serena Hotel is excellent right from the time you enter and check in to the time you depart. Excellent service specially at the Lakes Restaurant. In particular are 3 staff at the restaurant - Denis, Sheila and the chef Mr Suman Singh. They have...More

Thank 98romanof28
Reviewed 3 days ago

This centrally located full-service hotel is the best choice in Kampala if you want a high-end experience. The rooms are spacious and up-to-date, the grounds are beautiful and lush, and the location is central. Several dining options, though I only tried out room service and...More

Thank planetkms
Reviewed 1 week ago

I was astonished when I lost my wallet with all my cards,cash and contacts making matters worse I was not sure where I had lost it but am so thankful to the Mist bar and restaurant staff especially Hilda and Godfrey who went above and...More

Thank gabriel l
Reviewed 1 week ago via mobile

The premises are nicely kept. The garden is beautiful! Rooms are pleasant, comfortable and well kept. The breakfast has nice selection if food and juices but limited selection of fruits in a tropical country. The servers are polite. The business center has a nice lounge....More

Thank MLGG2000
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Most Booked Properties in Kampala
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Romantic Hotel in Kampala
#2 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$279 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Spa Hotel in Kampala
#2 Romantic Hotel in Kampala
#2 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (359)
Room & Suite (132)
Dining (50)
Pool & Beach (25)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Temi A
December 31, 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
December 21, 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"higher floor have less noise"
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"All rooms are good. The hotel is surrounded by trees and the place is very green with very clean air."
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"All you need for a great hotel is available on this property."
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"Upper floors, as in many hotels, give a better view and are removed from the (hardly noticeable) sounds of..."
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