We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Kampala Serena Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Kampala Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

614 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Kampala Serena Hotel
See the most recent reviews
Showing 575: English reviews
Kampala, Kampala, Uganda
Reviewed 31 August 2015

The Kampala Serena is an excellent choice for a family holiday, a wedding or even a business trip. With great service and an exciting mouthwatering collection of exotic and local dishes, you can't go wrong. My favourite place though is the Pearl of Africa Restaurant. Their dinner is a class apart complete with live music and great ambiance. If you...

 Report
Helpful?
Thank Pheona W
New York City, New York
Reviewed 31 August 2015

I love this hotel. If you are looking for relaxation look no further. The ambience of the hotel is wonderful, the people are very friendly and the rooms are luxurious and comfortable. This hotel has the best bed I have ever slept on. They have several restaurants with everything you may desire. The pool area is great for relaxation, however,...

 Report
Helpful?
Thank B1-ellah2
Reviewed 31 August 2015

Awesome location, most amazing nature around with lovely view, good amenities and nice western touch, with most friendly staff and good for business , family and couple stay, though bit expensive value for money!

 Report
Helpful?
Thank Astar Z
Dubai, United Arab Emirates
Reviewed 26 August 2015

I stayed at the serena on a business trip. The hotel is one of the best I have ever stayed in Africa. Everything in the stay was perfect, it is a oasis in the middle of chaotic kampala. Very good security, impressive rooms with lots of space and an excellent 5 star service The rooms have standard pillow menus, the...

 Report
Helpful?
Thank Grao_Mestre_V
London, United Kingdom
Reviewed 25 August 2015

We had a very good night's rest at this serena hotel and the sights were very beautiful The rooms were excellent, staff very helpful and the breakfast in the morning was great. Definitely recommend this serena. Oh, and the setting is very nice too, lots of green - quite forgot we were in London! Would definitely recommend this hotel.

 Report
Helpful?
Thank harris l
khartoum
Reviewed 25 August 2015

I stayed at the Kampala Serena resort August 2015. for 6 nights. to start with I love Uganda so far every trip has been work related but i managed to enjoy. this time I went on a meeting/workshop where we stayed in the Serena and the even took place there as well. the Hotel is located in the middle of...

 Report
Helpful?
Thank kacsa
Texas
Reviewed 25 August 2015 via mobile

I liked my stay here nice rooms and a very welcoming reception. It was nice to come back to this hotel from a very busy city. Rooms are good. Restaurant was profession and great service. The bar was also nice

 Report
Helpful?
Thank Joshua J
Reviewed 25 August 2015 via mobile

The rooms are wonderful, what would be expected from a 5 star hotel. However I needed to organize a taxi for my mom for our last night and the concierge insisted I pay him cash which I thought strange as the hotel would usually put this against your account. I gave him a 100 dollars. A colleague at the offices...

 Report
Helpful?
Thank Auraya19
Los Angeles, California
Reviewed 24 August 2015

I love hanging out with friends or sitting at The Mint bar sipping on a drink and appetizers while I work on my laptop. This hotel is all luxury if that's your requirement when booking a hotel room and/and for premium services. I've heard that Serena is the most expense hotel if you simply want to go swimming. The standards...

 Report
Helpful?
1Thank FannyMartinez
Lisbon, Portugal
Reviewed 24 August 2015

Amazing surrounds, amazing food and very good service. Visited Serena for a relaxing couple escape and everything went above my expectations. The atmosphere was amazing and the Brunch was entertained with a music group.

 Report
Helpful?
Thank Sorrisos82

304 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (251)
Viewed
Bathroom (14)
Viewed
Hotel & Grounds (45)
Viewed
Pool/Beach Area (22)
Viewed
View from Room (10)
Viewed
Dining (16)
Viewed
Room/Suite (50)
Viewed
Business Centre/Function Rooms (1)
Viewed
3:19
Videos (1)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (22)
Viewed
Dining (10)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kampala hotels
0.5 km away
Sheraton Kampala Hotel
Sheraton Kampala Hotel
#11 of 95 in Kampala
608 reviews
0.6 km away
Speke Hotel
Speke Hotel
#6 of 95 in Kampala
313 reviews
3.7 km away
Forest Cottages
Forest Cottages
#8 of 95 in Kampala
189 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Protea Hotel Kampala
Protea Hotel Kampala
#13 of 95 in Kampala
214 reviews
12.6 km away
Lake Victoria Serena Golf Resort & Spa
1.4 km away
Urban by CityBlue Kampala, Uganda
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
The Pearl of Africa
The Pearl of Africa
Cuisines: African, International, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa ... more   less 

Additional Information about Kampala Serena Hotel

Address: P. O. Box 7814, Kintu Road, Kampala 256, Uganda
Region: Uganda > Central Region > Kampala
Price Range: $414 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kampala Serena Hotel 5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda and Priceline so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Romantic Hotel in Kampala
#2 Spa Hotel in Kampala
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kampala Serena Hotel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Kampala Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better!”
 of 5 bubbles RickT235, 8 Mar 2017 | Read review
“All rooms are superb.”
 of 5 bubbles 254Kanya, 15 Feb 2017 | Read review
“Quite expensive but there's value for money paid.”
 of 5 bubbles bjossy, 16 Jan 2017 | Read review
“Higher usually gets better, like level 4 was nice'”
 of 5 bubbles LouTellsTheTruth, 31 Dec 2016 | Read review
“We had suites and they were really nice.”
 of 5 bubbles phild506, 29 Dec 2016 | Read review
5 of 5