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Shangri-La Hotel Kathmandu

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Traveller (340)
Room & Suite (59)
Traveller (340)
Room & Suite (59)
Dining (45)
Overview
Lazimpat Lazimpat, Road, Kathmandu 655 Nepal See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(462)
Traveller rating
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  • 239
  • 121
  • 45
  • 28
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Julie R
Seattle, Washington
54
Reviewed 4 days agovia mobile
BC I loved this hotel while in Bangkok, I booked it for our first 2 nights and final night in Kathmandu as well. It did not disappoint. The hotel room was perfect, with a stocked minibar,luxe beddingvtor ideal staff and staff that was, from ou endly, kind and helpful.

The food at Lost Horizon Cafe, the on site restaurant, was fantastic; possibly the best muttar paneer I've ever had.
Excellent hotel, staff & dining
Thank Julie R
Response from Samir B, General Manager at Shangri-La Hotel Kathmandu
Responded 4 days ago
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. We are glad that you liked our services, cuisines, landscaping and the rooms as well. We hope that you will visit us for your next visit as well. Thank you. Regards, Samir
blueorchid2016
Pleasanton, California
61
Reviewed 1 week agovia mobile
This is not affiliated with the franchise Shangri-La Hotel chain. When I first entered everything looked beautiful. The grounds are lovely.
But that was it. As you go into the room I found out that this is not a five-star hotel. It all started with the outlets not working, broken tiles in the bathroom, the tea kettle not working, and overall dirty room.
The service was prompt so we decided to stick it out for the night. It seem like the heat turned off at night as we were cold all night. The next morning the showerhead sprayed water all over the bathroom.
Our reservations called for staying here again when I return to Kathmandu five days later but I decided to cancel our reservations and made it at the Renaissance.
Thank blueorchid2016
Response from Samir B, General Manager at Shangri-La Hotel Kathmandu
Responded 1 week ago
Dear Guest, It is glad to hear that you liked our landscaping. The management has noted you comments and has already taken steps in improving guest experience. You will surely enjoy better service when you visit the next time. Thank you. Regards, Samir
DublinFlyer
Dublin
140136
Reviewed 2 weeks ago
This hotel is a tale of two halves. The aspects I enjoyed were the flawless and mmaculate pool area, the garden, and food. isn't great are the rooms. On the top floor they are more recently refurbished and acceptable, but currently the standard rooms very badly need refurbishment as skirtings, furniture etc are very badly worn. It is a hotel used by dignitaries, vips, rotary clubs etc or occasions as the garden area provides such a nice backdrop. However these people are not doing overnights.
Thank DublinFlyer
Response from Samir B, General Manager at Shangri-La Hotel Kathmandu
Responded 2 weeks ago
Dear Guest! We are glad that you liked our landscaping, the cuisines served during your stay. The management has taken steps to improve on the guests experience. Hence, during your next visit you will definitely experience better. Thank you. Regards, Samir
mary m
Belfast, United Kingdom
6254
Reviewed 2 weeks ago
We stayed here twice on a recent trip to Nepal, it is badged as five star which is pure fantasy! The only positive thing is the beautiful gardens and the pool. The rooms are three star standard with grubby furniture. The only staff that impressed were the cleaning staff and the staff in the spa. Our biggest disappointment was the food, it was greasy and poor quality often cold, so bad., We decided to have two of our evening meals outside in a near by restaurant. Even the doors and windows to the kitchen were filthy. Our final bill was inaccurate, we were charged for a bottle of wine we did not have, it took several conversations with staff to sort it out. Our advice, if you have booked this hotel, look for an alternative, if you have to stay, check your bill, especially if you put it on your room.
Thank mary m
Response from Samir B, General Manager at Shangri-La Hotel Kathmandu
Responded 2 weeks ago
Dear Guest, Thank you for your constructive comments. The management have already taken steps in improving on the overall service and customer experience which you will experience in your next visit. Thank you. Regards, Samir
robert j
Newcastle, United Kingdom
8252
Reviewed 4 weeks ago
We stayed a few nights here before & after treks.
Garden is lovely. Restaurant is well run & the menu covers many tastes. Prices reasonable. Breakfast can be busy. Particularly if large groups about to leave.
Rooms clean but some maintenance needed.
Staff friendly & responsive to our needs.
A 20-30min walk to Thamel which is both an advantage & disadvantage
I would be happy to stay there again.
Thank robert j
Response from Samir B, General Manager at Shangri-La Hotel Kathmandu
Responded 3 weeks ago
Dear Guest, It pleases us to know about such wonderful experience of our guest. We indulge in the fact that you enjoyed our landscaping and our service as well. We have also noted the constructive feedback as well. We would be glad to serve you during you next visit as well. Thank you. Regards, Samir
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About
Description
Nepal's Own five star boutique hotel in a quite diplomatic district. 100 Deluxe suites, apartments and rooms. Beautiful serene landscaped garden and first class service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
100
Price range
US$91 - US$249 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kathmandu
,
Shangri La Hotel Kathmandu
Location
Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Hotel class
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
100
Price range
US$91 - US$249 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kathmandu
,
Shangri La Hotel Kathmandu
Location
Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Photos
Traveller (340)
Room & Suite (59)
Dining (45)
Pool & Beach (22)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
whirlwindexplorer
August 13, 2018|
AnswerShow all 7 answers
Response from Guildev-Paris | Reviewed this property |
Beautiful location and excellent restaurant.
1
Vote
Faith B
April 8, 2018|
AnswerShow all 2 answers
Response from Samir B | Property representative |
Dear Guest, Thank you for your query. Conferences at Shangri~La Hotel, Kathmandu offers facilities of video conferencing, internet access ,audio /visual equipment with technical support and 9x12 ft screen.
1
Vote
Room Tips
"Ask for top floor garden view."
DublinFlyer
2 weeks ago
Read review
"Of you have to stay ask for a room facing the garden"
429marym
2 weeks ago
Read review
"Ask for second floor room"
Ganesan4088
Sep. 4, 2018
Read review
"Ask for a garden view!"
traveliguana
Sep. 1, 2018
Read review
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